"Excellent Service and Sales"
- Mike in Dover, PA
My salesperson Jae Lim was extremely professional and courteous. He took the time to help research cars for me and explained what was happening during the course of the sale. He also took the time to understand my driving needs and was able to get me placed into the right vehicle. I ended up buying an X3 for my wife and plan to come back to purchase a 5 or 7 series. Usually I don’t post, but the service was excellent all the way from sales through financing.
"Bought a new BMW car from BMW Catonsville recently. My..."
Bought a new BMW car from BMW Catonsville recently. My sales person was Jae Lim. He treated me and my family with outstanding professionalism and respect. He was readily available throughout and after sales. He answered my text and calls even during his off days. The dealership made the process as smooth as possible and sold me a car with reasonable price. I highly recommend Mr Jae Lim from BMW Catonsville.
"Informative, Painless, Honest"
Kevin listened to what I was looking for and provided me with options. Very friendly and easy to work with. Looking forward to my next BMW purchase.
"Professional and Honest"
Very much impressed by the knowledge and friendly attitude of Jae Lim. He spent the right amount of time to reply to all my questions and go into the necessary details. This is the dealer profile I would like to find everywhere.
"TRANSPARENCY & TRUST"
So when talking with a close friend of mine about looking for a used car for my son, she mentioned she just purchased a vehicle from BMW of Catonsville from an AWESOME guy named Jae. So I went up to look for a used car, but it was a BMW dealership...my 17 yr WASN'T going to be driving a BMW! And going to any dealership the salespeople are typically going to say what they gotta say to get you to buy! However, my friend said, NOT Jae....so I was determined ONLY to speak with Jae! I told Jae what we were looking for, he showed us a few cars. He was very patient, knowledgeable, and transparent! So much so, that our search changed from looking for a vehicle for our son to getting a newer car for my wife/myself! Big shout out to Jae Lim @ BMW of Catonsville!!! I, like my friend will tell ANYONE I know looking for a car to go see Jae!
"Purchased Lexus RX 350"
Jae Lim was extremely professional. He made sure that our car buying experience was above par. The process was extremely smooth from inquiries up until the buying process. Jae also made sure to reach out to me couple of times later to make sure that I am satisfied with the car.
Great experience overall!!
We had a great experience here! I saw the car that I wanted online and texted Jae Lim to setup a test drive for the following weekend. He had the car cleaned and ready to go when we got there for the test drive. We really appreciated it since we were driving a few hours to come in for the test drive with three kids. We were able to make a deal fairly fast and offered a good deal on our trade in. We just got the car yesterday and so far we are super happy with it and the price that we paid for it. Jae was very nice and genuine through the whole process which is hard to find in a salesman these days.
My family love our new car! Jae Lim helped me find the car we always wanted to have, a 2019 X7. Jae is highly professional and genuine, and we had a great experience purchasing our new car. Thank you!