Jaime Concepcion | Page 20

We could not have had a better experience with Michael and Jamie. Top notch service. Highly recommend Wayne Ford and this team! It was the fasted deal I have ever done at a dealership! and Jamie. Top notch service. Highly recommend Wayne Ford and this team! It was the fasted deal I have ever done at a dealership! More

Helpful 8

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I recently purchased a Mustang from a non-Ford dealer, and I knew I wanted a warranty on the car. A family friend told me about Ford's Extended Service Plan, so before purchasing the car I called Wayne Fo and I knew I wanted a warranty on the car. A family friend told me about Ford's Extended Service Plan, so before purchasing the car I called Wayne Ford to inquire about it. I was connected to Jaime Concepcion, and I can truthfully say that I have never experienced customer service like the kind he delivers! He truly went above and beyond to guide me through the warranty coverage, make me feel at ease, and ensure that the selling dealer didn't rip me off. He's a sterling example of an employee who genuinely cares about the customers he works with, and I am so excited to continue working with him in the future! More

Helpful 8

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Michael Williamson and Jaime Concepcion were outstanding. They patiently walked me through the process answering questions and helping me buy my new Bronco. Highly recommended! They patiently walked me through the process answering questions and helping me buy my new Bronco. Highly recommended! More

Helpful 8

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Excellent! From our salesperson to finance....5 stars! We are new to Wayne Ford and I would highly recommend them. Knowledgeable, personable, patient. You did not have that usual buying a car exp We are new to Wayne Ford and I would highly recommend them. Knowledgeable, personable, patient. You did not have that usual buying a car experience. It was simple, easy and more like sitting down with friends vs. an employee/customer experience. More

Helpful 6

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This is the third car that I have leased From Wayne Ford. I have always been pleased with personnel in sales, financing and maintenance. I would not hesitate to return to Wayne Ford for future purchases not I have always been pleased with personnel in sales, financing and maintenance. I would not hesitate to return to Wayne Ford for future purchases not would I hesitate to recommend this dealership to friends and family. More

Helpful 9

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They want up and beyond on my vehicle purchase I couldn’t be any happier they go over every detail with paperwork you won’t get no surprises with this dealership with extra fees be any happier they go over every detail with paperwork you won’t get no surprises with this dealership with extra fees More

Helpful 5

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Best car purchase experience ever! The team (Michael, Jeremy, Jaime, and Scott) were very friendly, professional and expeditious! Michael was especially great at explaining all of the cars features and Jeremy, Jaime, and Scott) were very friendly, professional and expeditious! Michael was especially great at explaining all of the cars features and I would highly recommend working with him on your next purchase! Jaime in Finance was very thorough in explaining all the financing terms and worked with my budget. The level of customer service at Wayne Ford was excellent! More

Helpful 6

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The best, He will help you through out the process, he will recommend what is the best option. Thanks Jaime for your help in the process of my Ford-f150. Michael and you make a great team. will recommend what is the best option. Thanks Jaime for your help in the process of my Ford-f150. Michael and you make a great team. More

Helpful 5

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We purchased a Certified used vehicle from Wayne Ford and the experience was great. All the staff including Jeff Braunstein made us feel at home and respected. Michael Williamson did a great job of explai the experience was great. All the staff including Jeff Braunstein made us feel at home and respected. Michael Williamson did a great job of explaining us the features of the car and I appreciated the genuine and transparent sales approach. When it came to the financing and warranty discussion, Jaime Concepcion was clear in the details and friendly, leading to a great closing experience. We will be back to Wayne Ford. More

Helpful 4

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Very friendly, lives up to his stars and overall good worker. He has help us get a new car in good time during this year.. worker. He has help us get a new car in good time during this year.. More

Helpful 4

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