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Jaime O'Neill
Jaime O'Neill at Toyota of Hackensack

Jaime O'Neill | Page 6

On Dime Marketing

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.9
103 Reviews

Dealership Experience

5 yrs, 5 mos

4.9

103 Reviews

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103 Reviews of Jaime O'Neill

August 08, 2022

Dealership Rating
Employee Rating

Service maintenance are very poor I did service Friday Monday my car broke down I change parts which they recommended me More

by Tenzin jangchup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 09, 2022

Toyota of Hackensack responded

Thank you for your feedback. You came to us to service your vehicle on Friday. Our understanding is that your experienced an issue with your transmission on Monday. General servicing of your vehicle does not involve your transmission. Transmission like any other part can go bad at anytime. As a courtesy, we offered to assist you in regards to the transmission issue. We offered to replace a part and if it resolved the issue you were experiencing, you would only be responsible for the cost of the part. If the part did not remedy the issue, then you would not be responsible for the repair. According to our service department, you turned down the offer for us to assist you.

Aug 09, 2022

Tenzin jangchup responded

I dropped my car at dealer at Toyota Hackensack

Aug 09, 2022

Tenzin jangchup responded

They just call me now and they told me that they will charge me 1000$ to fix my car I was surprised why I have to pay extra 1000$ Toyota Hackensack is not a place to service our car

Aug 09, 2022

Tenzin jangchup responded

U guy r not telling the truth they return my at I told them fix car I will pay

August 01, 2022

Dealership Rating
Employee Rating

They are on time. Waiting area is well served with coffee and tea. Pleasure to talk to the dealers. More

by AWOLDEMARIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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July 29, 2022

Dealership Rating
Employee Rating

The processing and service were quick and problem-free. The staff were friendly and the location not too difficult. More

by HYDE.WOZNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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July 22, 2022

Dealership Rating
Employee Rating

been here 3x fr the same thing,still nt fixed. .this mite be smh..crazy More

by stephon allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: louis gallo

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July 18, 2022

Dealership Rating
Employee Rating

We were treated very unprofessional and inconvenienced over the weekend. Very disappointed after making 2 trips to the shop More

by DEBRAMOSES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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July 11, 2022

Dealership Rating
Employee Rating

Very quick to see me. Easy to schedule an appointment. Checked into my concern about charging iPhone More

by DAVIDRHYSBEAGLEHOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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July 03, 2022

Dealership Rating
Employee Rating

Excellent service and never felt more at home has been in this dealership everybody treat you like a family loved it More

by Def1252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Radulic, Mario Puentes, Tony Munoz, Michael Park, Jay Rim , Mary Green, Miriam Shanken, Mallory Wesner

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July 02, 2022

Dealership Rating
Employee Rating

Very helpful assisting with registering my Toyota Tundra and service department was great making a new key for my truck More

by PAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Radulic, Tony Munoz

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July 01, 2022

Dealership Rating
Employee Rating

Hackensack Toyota makes the entire process from online appointment scheduling to car ready for pickup More

by JEFFREYMSOLOMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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June 26, 2022

Dealership Rating
Employee Rating

Quick and timely service. friendly, trustworthy and professional. Would recommend to others in the area. More

by CARAESKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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