Jaime Vega | Page 16

Overall I am quite satisfied with Sierry Subaru of Monrovia. The one area that I think could use some work is in explaining the EFB or start-stop batteries that are required in Foresters. I spoke with Monrovia. The one area that I think could use some work is in explaining the EFB or start-stop batteries that are required in Foresters. I spoke with several people over the course of my experience with a dead battery and gradually came to an understanding about the batteries, but I think the explanations from service staff could have been better. Although I was shown alignment pages I also would have appreciated a brief rundown on the life left in the tires and anything else that was notable during the 30,000 mile servicing. Jaime Vega was my main contact but I spoke to several other people as well. The technician who set my clock and replaced the battery in my key fob was excellent. The customer waiting area was clean and quiet which I appreciated. Thank you. More

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I am very grateful and lucky Sierra Subaru was able to find an opening for in their service department in the afternoon when I called in the morning. Jamie in the service department was quick in processin find an opening for in their service department in the afternoon when I called in the morning. Jamie in the service department was quick in processing my documents when I arrived. And when the work was done, Jamie showed me the results on paper and what is needed the next time. It was great that The Sierra Subaru team text me during my appointment and to text them back if I needed anything. Thank you Sierra Subaru Team. More

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Efficient and on time. Jaime Vega was my advisor. Everything got done in an hour. Jaime Vega was my advisor. Everything got done in an hour. More

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My last service visit was quick and with minimum hassle. Jaime did a good job of keeping me apprised of the progress and the work was done earlier than the estimated time for completion. Jaime did a good job of keeping me apprised of the progress and the work was done earlier than the estimated time for completion. More

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Jaime Vega allways treat us like family, exelent customer service, very profesional . Thank you "J" service, very profesional . Thank you "J" More

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Jaime is outstanding! He's personable, efficient, takes his time to explain everything and listens. He's the reason why I bring my vehicle there; yes, I know I purchased i He's personable, efficient, takes his time to explain everything and listens. He's the reason why I bring my vehicle there; yes, I know I purchased it at Sierra, but you know I could take it elsewhere! More

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I worked with Jaime Vega and truly appreciate how knowledgeable and responsive he was. I was able explain the issue that I was experiencing and he was able to identify the possible root causes of th knowledgeable and responsive he was. I was able explain the issue that I was experiencing and he was able to identify the possible root causes of the issues. I appreciate this because I was not familiar with the vernacular and he was able to explain everything to me in plain English. Then he would have 2-3 recommendations to resolve the issue which gave me plenty of options to work with. In addition, his relationship management was great. He was responsive and despite all of the other cases he had, he never made me feel like I was just 1 of many clients. More

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Thank you Jaime for taking care of my vehicle! Always great chatting with you during my service visit. You always make me feel welcomed! Always great chatting with you during my service visit. You always make me feel welcomed! More

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It is always a pleasure to request service from Sierra Subaru. The staff is attentive and prompt to respond to questions and knows how to explain the services that will be provided during a particular v Subaru. The staff is attentive and prompt to respond to questions and knows how to explain the services that will be provided during a particular visit. Thank you, staff! More

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Jaime Vega in the Service department is the ONLY reason we keep coming back. We have purcahsed 3 Subaru from Sierra Subaru of Monrovia. His service in keeping our cars running is the reason we continue wit we keep coming back. We have purcahsed 3 Subaru from Sierra Subaru of Monrovia. His service in keeping our cars running is the reason we continue with Sierra. You lose him you lose our business. More

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