Jairo Gutierrez | Page 7

I live about 75 min. from the dealership. They had some parts and were able to do the work but some parts were on back order about 3 to 4 weeks. Took the car back when th from the dealership. They had some parts and were able to do the work but some parts were on back order about 3 to 4 weeks. Took the car back when the remaining parts came in to get completed. More

by Jim Verified Customer Verified Customer

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The service advisor was excellent and I received my car in the promised time. Thank you in the promised time. Thank you More

by DB16115 Verified Customer Verified Customer

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Great service and reliable , would recommend to anyone that owns an Infiniti vehicle to get service done here that owns an Infiniti vehicle to get service done here More

by VITALIYT Verified Customer Verified Customer

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Jairo, is one great asset to Roseville Infiniti. He took care of me and my car. He got me in and out and kept me in loop with the progression of my repairs. He also took care of all the recalls my c He took care of me and my car. He got me in and out and kept me in loop with the progression of my repairs. He also took care of all the recalls my car had. He is very knowledgeable as well as up to date on what your vehicle needs. Thank you for all the help! Cliff Lowrie More

by Cliff Lowrie Verified Customer Verified Customer

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Very nice employees. Shuttle service was great. My 2017 QX50 is like new. Will definitely be back. Shuttle service was great. My 2017 QX50 is like new. Will definitely be back. More

by Skydiva Verified Customer Verified Customer

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The staff in the service department is awesome. They really care about the customer and make it so easy and accommodating. They really care about the customer and make it so easy and accommodating. More

by TIMARAIZA Verified Customer Verified Customer

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My experience at Roseville Infiniti has always been amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been go amazing . The service representatives-Jairo and Dan are very professional and extremely helpful . Mechanic Rodney is above the standard. Have been going here for years and Highly recommend their service department. 5 Star - please commend these employees!!!! More

by Privateron Verified Customer Verified Customer

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Marco, Dan, Alyssa, and the rest of the Infiniti Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! Roseville team are the best. They always go above and beyond to ensure my vehicle is in top running order and they wash and vacuum it for me too! More

by Christopher G. Verified Customer Verified Customer

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Jairo, was very helpful customer service was excellent took care of my situation with no problem and it was a handful he answered my questions and your team pulled through with the repair appreciate it aw took care of my situation with no problem and it was a handful he answered my questions and your team pulled through with the repair appreciate it awesome job More

by kl95822@gmail.com Verified Customer Verified Customer

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Alysssa picked up my car and returned it and kept in touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m touch with me; very nice and professional. No work was done at this time, a part was ordered. The car most likely got to the service center by 10 a.m.; at 2 p.m., I finally called and left a message with Jairo about what was happening since I knew they could do no work until I okayed it. Seems to me 4 hours is too long. The part will take 7-10 days, which I feel is unacceptable as it could be flown here in 2 days or so. I'm driving with the service engine light on, hoping it will last until the part arrives. More

by JAM6060 Verified Customer Verified Customer

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