Jairo Gutierrez
Jairo Gutierrez at INFINITI Roseville

Jairo Gutierrez | Page 6

Service Consultant

INFINITI Roseville

800 Automall Dr
Roseville, CA 95661

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4.9
109 Reviews
4.9

109 Reviews

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109 Reviews of Jairo Gutierrez

August 05, 2025

Dealership Rating
Employee Rating

They did an amazing job. When I received my car it was washed, which was a nice surprise. Would recommend. More

by Teriblackwell12340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ridge

Aug 06, 2025

INFINITI Roseville responded

Thank you for the kind words! We're glad you had a great experience and that the car wash was a pleasant surprise. We appreciate your recommendation and hope to see you again soon!

August 01, 2025

Dealership Rating
Employee Rating

Great dealership. Very knowledgeable service advisor and technician. In and out with no issues. I will be back for service again. More

by do42dge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Ridge , Rodney Luster

Aug 06, 2025

INFINITI Roseville responded

Thank you for the great review! We're happy to hear everything went smoothly and that our service advisor and technician took good care of you. We appreciate your trust and look forward to seeing you again at your next service visit!

July 31, 2025

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Great customer service was provided by Jairo, the mechanics and the car detailer! They quickly diagnosed and addressed the vehicle I brought in for service, accurately and safely! More

by CULTURE-INBOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2025

INFINITI Roseville responded

Thank you for the great feedback! We're so glad to hear that Jairo, our mechanics, and the detailer provided you with excellent customer service. It’s always our goal to diagnose and address vehicle concerns quickly, accurately, and with safety in mind. We truly appreciate your trust in our team and look forward to assisting you again in the future!

July 27, 2025

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As promised on completion, it’s reliable and very satisfied with the job well done. More

by LAVARIASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 28, 2025

INFINITI Roseville responded

Thank you for your feedback! We're glad to hear that the job was completed as promised and that you’re very satisfied with the reliability. We appreciate your trust and look forward to serving you again!

July 02, 2025

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Employee Rating

The service was spot on. The team communicated very well and exceed my expectations. Goog job More

by Vanwinkle_g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Ussery

Jul 03, 2025

INFINITI Roseville responded

Thank you for the kind words! We are glad your visit was a smooth and efficient one. We look forward to the next time!

June 12, 2025

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Excellent customer service. They listened and took care of the problem quickly with good communication! More

by Gjtaylor5
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 13, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad your experience with us was a great one. We look forward to a long-lasting relationship!

June 11, 2025

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Employee Rating

On time,, very friendly staff. Very, knowledgeable Dan kept me updated on the status of ny car More

by EBALCOMMISH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Dan Chastain

Jun 11, 2025

INFINITI Roseville responded

Thank you for the kind words! We are so glad Dan took great car of you and your vehicle during your service visit. We look forward to continuing to assist you.

June 05, 2025

Dealership Rating
Employee Rating

The service team was very professional and Miguel, in particular, was very affable: he LISTENED to what I told him and acted accordingly, keeping me informed along the way. It was quite simply an enjoya More

by TAUTOG199
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel

Jun 06, 2025

INFINITI Roseville responded

Thank you for your kind words and for recognizing Miguel’s excellent service! We’re so glad to hear that he listened closely, kept you informed, and made the process smooth and enjoyable. Our team takes pride in providing professional and personalized care. We appreciate your feedback and look forward to serving you again!

June 03, 2025

Dealership Rating
Employee Rating

Jairo Gutierrez is following up on a very serious issue with the Goodyear tires I previously purchased at Infiniti of Roseville. I very much appreciate all Jairo’s efforts and am looking forward to hearing More

by JDEMARCO99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

INFINITI Roseville responded

Thank you for the 5-star review! We are so glad to hear Jairo is taking wonderful care of you and resolving any issues. We are always here if you need anything and we look forward to continuing to serve you.

June 03, 2025

Dealership Rating
Employee Rating

They were prompt in greeting me when I arrived. They called me by name right away which was impressive. Very friendly and kept me updated as my car was being worked on. More

by LP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

INFINITI Roseville responded

Thank you for the amazing review! We are so glad you had an excellent service experience with us. We look forward to continuing to serve you.

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