Jake Fairbanks
Jake Fairbanks at Ed Martin Acura

Jake Fairbanks

New Car Manager

Ed Martin Acura

3800 E 96th St.
Indianapolis, IN 46240

Contact Me
4.9
70 Reviews

Love dogs! Own an English Bulldog however I lean on my Doberman!!!! Love the look of the yard after a little edging, trimming and a cut during the spring and fall months.

Dealership Experience

2 yrs, 5 mos

Industry Experience

25 yrs, 1 mo

Languages Spoken

Spanish Spanish

4.9

70 Reviews

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70 Reviews of Jake Fairbanks

December 26, 2025

Dealership Rating
Employee Rating

We had such a good experience purchasing a new car. Our sales person, Jennifer, was pleasant and kind and helped up find a car that fit our needs. The sales manger, Jake, was also helpful working with More

by Don C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hicks

Dec 26, 2025

Ed Martin Acura responded

Thank you for choosing Ed Martin Acura for your vehicle purchase! We truly appreciate your business and review of our team. Welcome to the Ed Martin family!

December 11, 2025

Dealership Rating
Employee Rating

Sam was very helpful and efficient at his job, and made sure I felt confident with my decision before I left the dealership. Overall it was a great experience! More

by Sam H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2025

Ed Martin Acura responded

Thank you for your business and feedback! Welcome to the Ed Martin family, Sam. We look forward to working with you again.

December 09, 2025

Dealership Rating
Employee Rating

I wanna start off by saying that Sam is one of the most pleasant and professional and friendly caring sales person I have ever had the experience of working with! And I do want to add that Sam Martin I fee More

by Albert sadler
Sales Price Transparency
Recommend Dealer
Yes
Dec 09, 2025

Ed Martin Acura responded

Thank you so much, Albert! We truly appreciate the opportunity to work with you and your feedback.

December 09, 2025

Dealership Rating
Employee Rating

I’m so thankful for the staff here at this Dealership I have purchased before and I was recently there this past Saturday. And it’s always consistent. You will definitely feel welcome and they will definit More

by Albert sadler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 09, 2025

Ed Martin Acura responded

Thank you so much for your loyalty and continued business, Albert! We truly appreciate your feedback and look forward to working with you for many years to come.

December 06, 2025

Dealership Rating
Employee Rating

Karen Collis is was amazing! Jake the sales manager was incredible. They made everything a great experience and we are so excited about our new RDX!!! Highly recommend Ed Martin More

by mhobbs99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Collis

Dec 06, 2025

Ed Martin Acura responded

Thank you for your business and for reviewing our team and dealership. Enjoy your new Acura RDX!

December 01, 2025

Dealership Rating
Employee Rating

Great treatment to the customer. Very supportive in selection of our vehicle. No pressure at all and very knowledgeable on the Acura RDX. More

by Mccjstory
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Wickliff

Dec 01, 2025

Ed Martin Acura responded

Thank you for your feedback. We appreciate your business and are glad to hear that your experience was positive. We look forward to serving you again. Welcome to the Ed Martin family!

November 18, 2025

Dealership Rating
Employee Rating

I went in to look at cars and Dan treated my family great the visit was friendly and professional More

by BHammans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Dickey, Jason Mattaliano

Dec 02, 2025

Ed Martin Acura responded

Thank you for your business and your kind feedback! We look forward to working with you for many years to come.

November 03, 2025

Dealership Rating
Employee Rating

Thank you, Sam (Schmutte), for one of the smoothest, low pressure, most pleasant car buying experiences I have had. Sam is the best, from start to finish, and even after the sale. Listens and understands More

by Robfife76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Schmutte , Jon Wilson

Nov 03, 2025

Ed Martin Acura responded

Thank you so much, Rob! We’re thrilled to hear that Sam made your car-buying experience smooth, pressure-free, and enjoyable from start to finish. It means a great deal that both you and your wife had such a wonderful experience. We truly appreciate your kind words and loyalty. Sam and our team look forward to helping you again when it’s time for your next vehicle! 🚗✨

October 30, 2025

Dealership Rating
Employee Rating

Sam Schmutte was terrific. He was cognitive of what I was looking for. This is huge as many reps do not listen -Sam does! His attention to detail is second to none. We hig More

by jkimm10062
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam McGee, Sam Schmutte

Oct 30, 2025

Ed Martin Acura responded

Thank you so much for your business and for taking the time to review Sam! We’ll be sure to share your kind words with him and the team. We appreciate your recommendation and are so glad you chose Ed Martin Acura! 🚗✨

October 25, 2025

Dealership Rating
Employee Rating

DO NOT buy a car from this guy. He will 100% ghost you after the transaction is complete. Terrible customer service when you have issues. More

by jpresits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Will Wickliff , Jon Wilson

Oct 25, 2025

Ed Martin Acura responded

Thank you for speaking with Jake today. As promised, he will follow up with you on Monday morning.

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