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Jake Fairbanks
84 Reviews
Love dogs! Own an English Bulldog however I lean on my Doberman!!!! Love the look of the yard after a little edging, trimming and a cut during the spring and fall months.
Read moreDealership Experience
2 yrs, 11 mos
Industry Experience
25 yrs, 7 mos
Languages Spoken
Spanish
84 Reviews
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84 Reviews of Jake Fairbanks
February 04, 2026
I am new to Indianapolis and look at many car dealerships. But I am glad I ended up at ed Martin Acura during the process. because the service was very good. The sales person I work with was Kyle dealerships. But I am glad I ended up at ed Martin Acura during the process. because the service was very good. The sales person I work with was Kyle Raquel.He made me and my wife fell very comfortable during the hole leasing process. And can’t forget about Jake Fairbanks he made sure we had everything we needed also .they both are a asset to your company. More
by Sbarksd933
Other Employees Tagged: Sam Martin, Kyle Raque
February 03, 2026
Sam did such a good job helping me navigate through the process. THX! I love my CRV!!!🤗 process. THX! I love my CRV!!!🤗 More
by lrodebeck
Other Employees Tagged: Sam Schmutte , Adam McGee
February 02, 2026
The team here is fantastic! Makes the process of buying a car seamless. Thank you! Makes the process of buying a car seamless. Thank you! More
by Shelley1921
Other Employees Tagged: Will Wickliff , Adam McGee
January 24, 2026
To be transparent, I hesitated visiting Ed Martin Acura due to some negative reviews I had seen online. However, after not having the best experience at another dealership, I decided to give them an opport due to some negative reviews I had seen online. However, after not having the best experience at another dealership, I decided to give them an opportunity — and I’m very glad I did. The difference was clear immediately: they genuinely care, and the experience was wonderful from start to finish. Kelly at the front desk set the tone by managing customer relations flawlessly, providing a warm welcome, and helping guide customers through the process. Sam truly listens, is extremely professional, and delivers tier-one customer service. Just as impressive is management — Jake is a genuine, good guy who clearly leads by example and prioritizes excellent customer service. Lastly, Adam in finance was outstanding. He not only provided great service but also took the time to help navigate the financial side and explain the best options available. Overall, this was a refreshingly positive dealership experience, and I would absolutely recommend Ed Martin Acura. More
by Matt
Other Employees Tagged: Sam Schmutte , Kelly Gossett
January 05, 2026
Not an experience I would want to have again. Started off ok, maybe even great, then went downhill as we got deeper into the sales process. Deception was the name of the game when it came to pric Started off ok, maybe even great, then went downhill as we got deeper into the sales process. Deception was the name of the game when it came to pricing/financing. I walked out initially and only went back the next day (with my own financing) due to fact I liked the car as it was 99% of what I wanted. And the delivery process amounted to handing me the keys and taking a picture. Maybe nice people with typical poor dealership practices. More
by Dude
December 26, 2025
We had such a good experience purchasing a new car. Our sales person, Jennifer, was pleasant and kind and helped up find a car that fit our needs. The sales manger, Jake, was also helpful working with Our sales person, Jennifer, was pleasant and kind and helped up find a car that fit our needs. The sales manger, Jake, was also helpful working with us to get the deal done. More
by Don C.
Other Employees Tagged: Jennifer Hicks
December 11, 2025
Sam was very helpful and efficient at his job, and made sure I felt confident with my decision before I left the dealership. Overall it was a great experience! sure I felt confident with my decision before I left the dealership. Overall it was a great experience! More
by Sam H
Other Employees Tagged: Will Wickliff, Sam Schmutte , Adam McGee
December 09, 2025
I’m so thankful for the staff here at this Dealership I have purchased before and I was recently there this past Saturday. And it’s always consistent. You will definitely feel welcome and they will definit have purchased before and I was recently there this past Saturday. And it’s always consistent. You will definitely feel welcome and they will definitely work hard to make your deal happen.! More
by Albert sadler
Other Employees Tagged: Sam Schmutte, Sam Martin , Brad Rodgers
December 06, 2025
Karen Collis is was amazing! Jake the sales manager was incredible. They made everything a great experience and we are so excited about our new RDX!!! Highly recommend Ed Martin Jake the sales manager was incredible. They made everything a great experience and we are so excited about our new RDX!!! Highly recommend Ed Martin. More
by mhobbs99
Other Employees Tagged: Karen Collis
December 01, 2025
Great treatment to the customer. Very supportive in selection of our vehicle. No pressure at all and very knowledgeable on the Acura RDX. Very supportive in selection of our vehicle. No pressure at all and very knowledgeable on the Acura RDX. More
by Mccjstory
Other Employees Tagged: Will Wickliff
