Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Jake Fairbanks
Refer Me
42 Reviews
42 Reviews
Write a Review
42 Reviews of Jake Fairbanks
December 01, 2023
We just bought our 4th Acura at Ed Martin. Karen Collis was our sales consultant and she did an outstanding job for us. She was very knowledgable about the car and all aspects of the buying Karen Collis was our sales consultant and she did an outstanding job for us. She was very knowledgable about the car and all aspects of the buying process. Karen, Jake and Elizabeth were all very nice and very helpful. We bought a new 2024 RDX. We love the car, and if you want an Acura, this is a really good place to buy one. More
by rbarksdale48
Other Employees Tagged: Karen Collis, Elizabeth Moritz
Helpful 
October 30, 2023
BIG THANK YOU to Ed Martin Acura! A++++ buying experience from start to finish. Karen Collis is the best sales person EVER!!! The sales manager Jake and Elizabeth in finance are absol A++++ buying experience from start to finish. Karen Collis is the best sales person EVER!!! The sales manager Jake and Elizabeth in finance are absolutely the nicest people. Again Thank You Ed Martin Acura!!! You guys do a fantastic job! More
by CB
Other Employees Tagged: Karen Collis, Elizabeth Moritz
October 28, 2023
Great experience at Ed Martin Acura. Drove up from Louisville to pick up a TLX Type S. Elliot was awesome throughout the entire process. He was able to locate the exact spec we wanted Drove up from Louisville to pick up a TLX Type S. Elliot was awesome throughout the entire process. He was able to locate the exact spec we wanted and make the negotiation process very simple. Jake was super nice and a very personable sales manager. Liz had us in and out of the financing office and we couldn’t have asked for a better experience. Well worth the drive up to Indy to get what we wanted with great customer service. More
by Stephen
Other Employees Tagged: Elizabeth Moritz, Elliot Bramley
October 25, 2023
Had a great experience with this team for the second time leasing an Acura MDX. Everyone was professional and friendly. We love the vehicle and got into the right payment for us. Definitely recommend you leasing an Acura MDX. Everyone was professional and friendly. We love the vehicle and got into the right payment for us. Definitely recommend you to check out the Acura MDX and Ed Martin Acura. Karen is great to work with! More
by Jeff H
Other Employees Tagged: Karen Collis, Elizabeth Moritz
October 05, 2023
Excellent customer service! It was a good experience doing business with Dennis and the dealership. It was a good experience doing business with Dennis and the dealership. More
by ronbrossart
Other Employees Tagged: Dennis Novales, Elizabeth Moritz
September 24, 2023
We purchased our first Acura RDX in 2018 and have enjoyed a wonderful experience with Ed Martin Acura in Indianapolis from purchase to service. Karen recently helped us with the trade in and purchase of a n a wonderful experience with Ed Martin Acura in Indianapolis from purchase to service. Karen recently helped us with the trade in and purchase of a new RDX. She was great to work with and we look forward to the continued excellence in service we have grown to expect from Ed Martin Acura! Everyone is kind, friendly and willing to help customers have a successful experience! More
by milluzzi726
Other Employees Tagged: Karen Collis
September 19, 2023
Great service and great people! We worked with Will(who was awesome to work with!) to get our vehicle and we noticed right off the bat that the people here work well together to mee We worked with Will(who was awesome to work with!) to get our vehicle and we noticed right off the bat that the people here work well together to meet the needs of their customers. They were all very professional and knowledgeable. We had a great experience and we highly recommend this dealership! More
by Mamma Rice
Other Employees Tagged: Will Wickliff, Elizabeth Moritz
September 18, 2023
Ed Martin Acura is a great place to buy a vehicle. The staff is wonderful to work with and very helpful throughout the entire process! The staff is wonderful to work with and very helpful throughout the entire process! More
by Josh Williams
Other Employees Tagged: Will Fitzsimmons, Will Wickliff, Elizabeth Moritz
September 11, 2023
The staff at Ed Martin was helpful and went out of their way to assist us in making our purchase. We purchased a vehicle for a business and I would like to see the Acura finance people become more efficient way to assist us in making our purchase. We purchased a vehicle for a business and I would like to see the Acura finance people become more efficient but this has nothing to do with the dealer and their staff-they were great. More
by Dan
Other Employees Tagged: Karen Collis, Elizabeth Moritz
August 16, 2023
Busy but worth the wait. We weren’t really familiar with the Acura MDX. Karen made sure we were able to test drive the vehicle we were interested in. She took the time to ans We weren’t really familiar with the Acura MDX. Karen made sure we were able to test drive the vehicle we were interested in. She took the time to answer our questions and explaining the features of the vehicle. She was positive, no negative comments about other vehicles we had commented on and were interested in. She focused on highlighting the superior qualities of the Acura MDX, and we were able to draw our own conclusion that, for us, the other options were inferior compared to the price of the vehicle. it was also a team effort; as Jake and Elizabeth stayed later than close, along with Karen, as we made our final decision. More
by Tiffani Rupert
Other Employees Tagged: Karen Collis, Elizabeth Moritz
