Jake Fairbanks
Jake Fairbanks at Ed Martin Acura

Jake Fairbanks | Page 3

New Car Manager

Ed Martin Acura

3800 E 96th St.
Indianapolis, IN 46240

Contact Me
4.7
81 Reviews

Love dogs! Own an English Bulldog however I lean on my Doberman!!!! Love the look of the yard after a little edging, trimming and a cut during the spring and fall months.

Dealership Experience

2 yrs, 9 mos

Industry Experience

25 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.7

81 Reviews

Write a Review

81 Reviews of Jake Fairbanks

October 25, 2025

Dealership Rating
Employee Rating

DO NOT buy a car from this guy. He will 100% ghost you after the transaction is complete. Terrible customer service when you have issues. More

by jpresits
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Will Wickliff , Jon Wilson

Oct 25, 2025

Ed Martin Acura responded

Thank you for speaking with Jake today. As promised, he will follow up with you on Monday morning.

October 10, 2025

Dealership Rating
Employee Rating

Jennifer was very nice and very understanding of what I wanted. She was very low pressure and seemed to want to help the customer and prioritize their needs. More

by arwinicker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hicks, Jon Wilson

Oct 11, 2025

Ed Martin Acura responded

Thank you for choosing Ed Martin Acura for your vehicle purchase! We look forward to working with you for many years to come!

September 30, 2025

Dealership Rating
Employee Rating

Jennifer was extremely courteous and helpful when searching for the perfect new car. She kept us updated with our order and was always willing to answer our questions. If she didn’t know the answer, More

by janetb1113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Hicks, Jon Wilson

Sep 30, 2025

Ed Martin Acura responded

Thank you for your business and for taking the time to review Jennifer and our dealership team! Welcome to the Ed Martin family. Enjoy your new Acura!

September 29, 2025

Dealership Rating
Employee Rating

My husband and I have a history with this dealership. Have interacted with numerous salespeople. Always courteous and friendly and knowledgeable. More

by Brown sugar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dennis Novales, Jon Wilson

Sep 29, 2025

Ed Martin Acura responded

Thank you for your loyalty and continued business! We truly appreciate your feedback and look forward to working with you for many years to come. Enjoy your new Acura!

August 31, 2025

Dealership Rating
Employee Rating

Sam was very helpful throughout the whole process. He was very knowledgeable about the vehicle and had clear communication throughout the process. More

by bburson20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Schmutte , Adam McGee

Aug 31, 2025

Ed Martin Acura responded

Thank you for your feedback! We're glad to hear that Sam provided helpful, knowledgeable, and clear guidance throughout your experience. We appreciate you choosing us and hope you enjoy your new vehicle!

August 14, 2025

Dealership Rating
Employee Rating

I had a great experience leasing my new Acura ADX. Karen and team were friendly, patient, and worked with me to get a deal I felt good about. They even included a few extras to make sure I left happy. More

by Nico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karen Collis , Adam McGee

Aug 15, 2025

Ed Martin Acura responded

Thank you for your business and kind review of our team and dealership, Nico! We look forward to working with you again in the future. Enjoy your new Acura ADX!

July 26, 2025

Dealership Rating
Employee Rating

All people at this dealership were very attentive and helpful and the dealership is very nice and comfortable. Sam Schmutte was very helpful and professional through whole transaction, from helping us de More

by dcbreedlove1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Schmutte , Matt Douglas, Jennifer Hicks

Jul 26, 2025

Ed Martin Acura responded

Thank you for your business and for taking the time to share your positive experience at Ed Martin Acura. We look forward to serving you again in the future. Enjoy your new Acura!

April 25, 2025

Dealership Rating
Employee Rating

Sam is very nice sales rep at Edmartin Acura. While I was exploring all the options he been very interested in to help me out with my choice of car. I would recommend Sam @ Edmartin More

by Darshan Patel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Schmutte , Matt Douglas, Jason Mattaliano

Apr 26, 2025

Ed Martin Acura responded

Your business is greatly appreciated, and we are happy to have you as part of our automotive family. If you ever need assistance or have any questions, please don't hesitate to reach out!

March 30, 2025

Dealership Rating
Employee Rating

I traded a 2017 MDX for a 2025 MDX. Adam McGee happened to be the first person to great my wife and me. We test drove a RDX and then a MDX; Adam was knowledgeable on both, but let me More

by Dan Lenser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam McGee, Adam was also the Finance person

Mar 30, 2025

Ed Martin Acura responded

Thank you so much, Dan! We truly appreciate your business and look forward to working with you for many years to come. Enjoy your new MDX!

March 26, 2025

Dealership Rating
Employee Rating

Exceptional service from Beginning to end! ! Will Wycliff reached out to us knowing he found the perfect car. The deal was fair and SUPER efficient! Jake Fairbanks (Sales Mgr) worked with Will More

by Sparky9445
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Wickliff , Matt Douglas, Jason Mattaliano

Mar 26, 2025

Ed Martin Acura responded

Thank you for choosing our dealership for your Acura purchase! We appreciate your recommendation and look forward to serving you again.

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