Jake Friedberg | Page 2
Service Writer/ Service Advisor / Fleet Profesional
Sands Chevrolet - Surprise
16991 W Waddell Rd
Surprise, AZ 85388
Hello my name is Jacob Friedberg. I have worked for Sands Chevrolet for over 10 years. My goal here at Sands is to deliver a 5 plus star rating every time you come and see me. I will make sure you understand the work and services being performed and the value in doing so. No one likes to go to the repair shop but when you have someone on your side its a totally different experience. See you soon! And have a great day!
Read moreDealership Experience
19 yrs, 6 mos
Industry Experience
19 yrs, 6 mos
Specialties & Trainings
DEALER RATER CERTIFIED
GENERAL MOTORS CERTIFIED
ASE CERTIFIED
SERVICE TECHNICAL COLLEGE GRADUATE
View more specialties & trainings213 Reviews
Write a Review213 Reviews of Jake Friedberg
January 19, 2018
Service Had to have vehicle towed in. Jake was excellent, got be right in and set with loaner car. Car was fixed as quickly as possible. Had to have vehicle towed in. Jake was excellent, got be right in and set with loaner car. Car was fixed as quickly as possible. More
January 17, 2018
Fast and efficient service Jake, always provides great service and speed is also very important when you depend on your vehicles to perform your daily functions. with Jake at Sa Jake, always provides great service and speed is also very important when you depend on your vehicles to perform your daily functions. with Jake at Sands Chevrolet that is always his priority to return vehicles an soon as possible which makes life 100% easier to comply with the dat to day quota. Thanks Jake for a job well done. More
January 16, 2018
Great service Everyone is so pleasant and attends to you immediately. I cannot say anything negative or just average about my multiple visits for oil change. They Everyone is so pleasant and attends to you immediately. I cannot say anything negative or just average about my multiple visits for oil change. They are wonderful. More
January 15, 2018
Jake is no Flake / excellent at customer service I had service on my car yesterday and Jake was excellent on timing and service on my vehicle. I went online and selected what I needed done and he di I had service on my car yesterday and Jake was excellent on timing and service on my vehicle. I went online and selected what I needed done and he did exactly what I wanted. He explained things that needed to be done in the future on my car and I appreciate that. While he and I were standing to pay at the cashier discussing my vehicle. Anotther employee came over to talk to him, and he handled the question quickly and came right back to my concerns of my car. More
December 29, 2017
Great , friendly service We went in for our oil change , it's very convenient and I love how the person that took our car was the one to personally give us our keys back and f We went in for our oil change , it's very convenient and I love how the person that took our car was the one to personally give us our keys back and found us to let us know it was ready to go . They even washed our car ! We will be coming back soon for our next vehicle . More
Other Employees Tagged: Henry Smith, Jean Jajou, Ken Ashby, Robert Wolf , Victor Morales, Bryan Gendrich
December 27, 2017
My service adviser Jake is top notch My service advisor Jake is top notch. The work done took care of the problems we we ere having with the car. I would highly recommend this dealershi My service advisor Jake is top notch. The work done took care of the problems we we ere having with the car. I would highly recommend this dealership and their service department. More
December 21, 2017
My Expierence Had my Vehicle detailed at this location. Getting in and being taken care of was a breeze, Service person Jake was excellent. Was impressed that they Had my Vehicle detailed at this location. Getting in and being taken care of was a breeze, Service person Jake was excellent. Was impressed that they Ubered me home. When it was time to pickup my vehicle they again sent a Uber to pick me up. When I got to Sands and asked for Jake no one knew where he was and I never did see him. My vehicle was on the drive so I paid the cashier and got into my vehicle and was on my way. They did a great job on the truck but a horrible job on my bed cover. The coupon said complete detail outside/inside of vehicle and since the cover is attached to the bed I thought it would be covered but they made an attempt to wipe it down but missed 40% of the cover. It would of been 5 stars if they would of made a better attempt but there was dirt and dust all around the edge of the retractable cover, made it look awful, but the truck looked great. More
December 21, 2017
Thank you Sands! Sands always takes care of us. Thank you Sands Chevrolet and to Jake especially. He's amazing! He always takes care of us and he's always friendly too Sands always takes care of us. Thank you Sands Chevrolet and to Jake especially. He's amazing! He always takes care of us and he's always friendly too. More
December 07, 2017
Fixed repair quick! Jake in the service dept. was awesome. He took my call and gave me the info I needed to have my car towed in. Once I conveyed my situation he was dili Jake in the service dept. was awesome. He took my call and gave me the info I needed to have my car towed in. Once I conveyed my situation he was diligent to have my car ready by the end of the day. Picked it up repaired and a wash on the house. I was more than impressed and pleased. More
December 01, 2017
Great Service !!! I had scheduled a 100K mileage maintenance, and gave the service adviser a list of issues to check into. They identified all the issues and recommend I had scheduled a 100K mileage maintenance, and gave the service adviser a list of issues to check into. They identified all the issues and recommended to replace various items. The car now runs just like it did when we bought the car - I'm not kidding. Sands Chevrolet and their service team are GREAT! And I believe their pricing is very reasonable. More