Jake Giess | Page 13

Great experience and didn't take all day!! I had found my truck online and the next day I went to go test drive it and hopefully purchase it. I got to Max Ford around 12:30 pm and was heading h I had found my truck online and the next day I went to go test drive it and hopefully purchase it. I got to Max Ford around 12:30 pm and was heading home by 3 pm. That is the quickest I have ever purchased a vehicle. I absolutely love my new truck!! Thank you Jake for a quick and great experience. More

by stephanie.o-neill Verified Customer Verified Customer

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I am very pleased with my purchase from Max Ford. I managed to find the truck I was looking for at a great price. Jake and Mike were extremely helpful and more than willing to work with me to get to wh managed to find the truck I was looking for at a great price. Jake and Mike were extremely helpful and more than willing to work with me to get to where I wanted to be. I would recommend this dealer to anyone in the market for something new. If they have the vehicle you’re looking for, you should definitely stop in to check it out. More

by blcn75 Verified Customer Verified Customer

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Smooth transaction They had the truck that fit my needs and the whole transaction was very good. They even helped me get my toolbox moved into my new truck. They had the truck that fit my needs and the whole transaction was very good. They even helped me get my toolbox moved into my new truck. More

by bclisso Verified Customer Verified Customer

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Jake did a good job he made sure that I left with the car that I want it I appreciate that he thought more about what I wanted then what was offered I would definitely do business with you guys again that I want it I appreciate that he thought more about what I wanted then what was offered I would definitely do business with you guys again More

by themiddleson81 Verified Customer Verified Customer

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I love the pickup and delivery service. They have always been very good. I did think they would wash my car before bringing back but it's not a big deal. been very good. I did think they would wash my car before bringing back but it's not a big deal. More

by hdchick1956 Verified Customer Verified Customer

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Very easy to work with, my salesman Jake Giess made the process pretty simple and enjoyable. From start to finish it was an easy straightforward process with no surprises! Thank you! process pretty simple and enjoyable. From start to finish it was an easy straightforward process with no surprises! Thank you! More

by mdchiefs Verified Customer Verified Customer

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We enjoyed our visit so much the first time we bought two cars through them! They went above and beyond. Look forward to our continuous use with them! cars through them! They went above and beyond. Look forward to our continuous use with them! More

by jcmc0708 Verified Customer Verified Customer

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Great service and great people at Max Ford, Everywhere I went someone asked if I needed anything or if they could help in any way. went someone asked if I needed anything or if they could help in any way. More

by TCKCM Verified Customer Verified Customer

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Should have kept my trade in Drove from Wichita, Kansas to buy a 2018 Mustang GT with 14,000 miles that one of the salesmen traded in himself. When I got there the car was parked Drove from Wichita, Kansas to buy a 2018 Mustang GT with 14,000 miles that one of the salesmen traded in himself. When I got there the car was parked up front ready to be test drove and was covered in dirt and dust, the closer I looked I found dents and scratches past the clear coat on the hood, roof, and passenger rear quarter panel which none were ever mentioned or even pictured in the photos. I felt as if the car had been left dirty to cover it up, and to make up for it the salesmen offered an extra set of tires he had leftover from when he owned the car. It has been 4 months since I've purchased the vehicle and I've noticed that there something definitely wrong with the 10-speed automatic transmission. Since owning the car it has been to service here in town a total of 7 times and has had the valve body replaced to no success. I'm positive the salesman was aware of this and I even remember asking him if he ever had any issues with it since he was the only previous owner and he simply replied "no". Ford has made it extremely difficult to do any more warranty work here in town since they can not always replicate the issue it has which is shifting in the lower gears. Overall a bad experience since I traded in a perfectly good running 2015 GT Performance Package in excellent shape and left with a car that doesn't run right. I did purchase the extended warranty on it and took it to a transmission shop but they say they cannot do any work until the ford 36,000-mile warranty expires. To top it all off I was never offered gap insurance and when I called the following Monday they simply said it was too late, and to contact the bank which referred me back to the dealer. I should have just walked away. More

by Manuel316 Verified Customer Verified Customer

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Very polite and helpful. I did not feel pressured Everyone I encountered at the dealership were very nice and helpful, The sales person was not high pressured or pushy, he was very informative and hel Everyone I encountered at the dealership were very nice and helpful, The sales person was not high pressured or pushy, he was very informative and helpful. I appreciate that he took the time to go over every feature of the vehicle with me and helped me understand how things worked. Finance man was also very informative and helpful, he explained every thing satisfactorily and was very personable. More

by lsbogart Verified Customer Verified Customer

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