Jake Mueller
Jake Mueller at Bell Honda

Jake Mueller

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.1
110 Reviews
4.1

110 Reviews

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110 Reviews of Jake Mueller

September 27, 2025

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Employee Rating

Your customer service is very sketchy & disengenuos. After the sale of used vehicle, you gave us a ambiguous warranty and would not provide any service because you did not service Volkswagens More

by KEN@KBLEMISLAW.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Sep 30, 2025

Bell Honda responded

We are disappointed to hear about your concerns regarding the customer service experience and warranty clarity. We understand your frustration. Your feedback is important to us, and we are sorry to hear that you feel this way. Please reach out to Michael Jandran, our General Sales Manager, at 602-789-9771 so we can discuss your specific situation and work toward a resolution.

September 23, 2025

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Employee Rating

Ii. Think. Your. Store. Was. Very. Good. To. Me. I. Had no. Ich with. I. Not. Wwish. For no. Batter. Aks. For. You. Abbe More

by RONALDKORONICH8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 24, 2025

Bell Honda responded

We are excited to hear that you had such a positive experience at Bell Honda. Your kind words about feeling well taken care of during your visit mean so much to our team.

September 15, 2025

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Jacob was a rock star and helped me out with my civic in a professional and beneficial manner. I would work with him again any time. More

by VICTORVVE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jacob in Service Dept.

Sep 18, 2025

Bell Honda responded

We are elated to hear about your outstanding experience with your Civic service. It sounds like you received exceptional professional support that truly met your needs.

September 10, 2025

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Employee Rating

No stress hassle free. Quick easy understood what I wanted and asked for. Very helpful More

by GERMANGARCIA8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert

Sep 17, 2025

Bell Honda responded

We are overjoyed to hear about your wonderful experience at Bell Honda! It's fantastic to know that we provided you with a stress-free and hassle-free process. We take pride in making things quick and easy for our customers, and it's wonderful that our team understood exactly what you were looking for.

September 10, 2025

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Employee Rating

Happy with the service and it seemed to be a pretty seamless process. Fast service More

by ZX12R2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Jackson, Xavier Grigg

Sep 17, 2025

Bell Honda responded

We are thrilled to hear that you found our service seamless and efficient. Your satisfaction with the quick turnaround time means everything to us at Bell Honda. We work hard to make every customer's experience smooth from start to finish, and it's wonderful to know we achieved that for you. Thank you for taking the time to share your positive experience with us.

August 30, 2025

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Employee Rating

Bell Honda did a great job servicing my car. The staff were very nice and efficient. The atmosphere was clean and had a nice waiting room with a tv and microwave. I am a happy customer. More

by SELENA.LITTLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that our staff provided you with nice and efficient service while maintaining the clean and comfortable environment we strive for. We're pleased that you found our waiting area accommodating with the amenities we provide.

August 28, 2025

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Employee Rating

Bell Honda is a great dealership with great service and competitive prices for maintenance and repairs. More

by HOWARD1_AZ
Recommend Dealer
Yes
Sep 16, 2025

Bell Honda responded

We are absolutely thrilled to hear about your positive experience with our dealership. Your feedback about our excellent service and competitive pricing for maintenance and repairs means so much to our team.

August 27, 2025

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Employee Rating

Very good service. Start and finish on time. Car wash at the end is a great bonus. Thanks More

by LASKU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

Bell Honda responded

We are thrilled to hear about your positive experience with our team. It means so much to know that our staff made you feel comfortable without being pushy during your visit. We believe in providing a relaxed and respectful environment where customers can make informed decisions at their own pace.

August 27, 2025

Dealership Rating
Employee Rating

I have leased 3 cars from Bell Honda I enjoy the experience of getting a car with minimal dealership games and foolishness More

by GKJOHNSON222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier

Sep 15, 2025

Bell Honda responded

We are grateful for your continued loyalty over three vehicle leases with Bell Honda. It means everything to us that you value the straightforward approach we take to the car buying process. We work hard to create an honest and transparent experience without unnecessary complications, and knowing that this resonates with you reinforces our commitment to doing business the right way. Your trust in choosing us repeatedly speaks volumes, and we look forward to serving you again in the future.

August 23, 2025

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Employee Rating

Spent thousands upon thousands of dollars at this location, from new cars to repairs and I will never step foot here again. What a joke of a management team. Do not waste your time or your money. More

by JEREMY@AZDMESOLUTIONS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 28, 2025

Bell Honda responded

This is absolutely not the level of service or care we aim to provide, and your feedback is extremely concerning to us. Please contact Iris Garcia, our Service Representative, directly at IGarcia10@vtaig.com.

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