Jake Mueller
Jake Mueller at Bell Honda

Jake Mueller

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

Contact Me
4.2
70 Reviews
4.2

70 Reviews

Write a Review

70 Reviews of Jake Mueller

May 21, 2025

Dealership Rating
Employee Rating

Was not like gm or dodge. Service personnel were rude and had attitude with us More

by CHADDUTT0N0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2025

Bell Honda responded

We’re concerned to hear that your visit didn’t reflect the level of professionalism and service we aim to provide. We’d really appreciate the opportunity to learn more about what happened and work toward a better understanding. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com so we can look into this further and ensure your concerns are addressed directly.

May 18, 2025

Dealership Rating
Employee Rating

Good services. The attendant was informative and answered all of my questions. No issues noted. More

by Dr. Rosebud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience and found our team helpful. Your satisfaction is our priority, and we appreciate your positive feedback!

May 15, 2025

Dealership Rating
Employee Rating

Everyone is very friendly each time I’ve been here! Great choice to purchase a car. More

by KAYLACARDONA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Bell Honda responded

Thank you for the great review! We're so glad to hear that you've had a friendly experience every time you've visited. We appreciate your feedback and are happy you chose us for your car purchase!

May 06, 2025

Dealership Rating
Employee Rating

The best dealership! ! I have bought almost all my cars at Bell Honda they are great. More

by ASHLEYDEVORE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Micheal in the service department and Pearla in the sales department are wonderful

May 06, 2025

Bell Honda responded

Thanks, Ashley! We're thrilled to hear you’ve had such positive experiences at Bell Honda. Your loyalty means a lot to us, and we look forward to helping you with your future car needs!

May 02, 2025

Dealership Rating
Employee Rating

What should have been an exciting day turned into a complete disaster due to poor customer service and unprofessional behavior. I left with cash in hand, in tears, feeling helpless. I was so upset. More

by janedoesmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 02, 2025

Bell Honda responded

We understand that you were looking forward to an exciting day, and we sincerely regret that things didn’t go as planned. It's always our goal to provide a smooth and respectful experience for every customer, and it’s clear we missed the mark in your case. Regarding the situation, we recognize how frustrating it can be to have a deal suddenly change after a lot of planning and preparation. We strive to keep everything transparent and fair, though there are times when things don’t go exactly as expected. As you may know, pricing and availability can sometimes fluctuate, and while we work to keep things clear, it can feel like a huge letdown when the outcome isn’t what was initially promised. We know that paying in cash should have been a simple and straightforward process. As part of our commitment to offering flexibility, we also offer other payment methods, which can sometimes lead to different options in terms of deals or arrangements. We would appreciate the chance to discuss your experience in greater detail and explore how we can make things right for you. Please reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

April 28, 2025

Dealership Rating
Employee Rating

They're very organized, efficient and communicate very well. They give good recommendations and helped answer all my inquiries. More

by Jonathan Lovell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2025

Bell Honda responded

Thank you for your feedback! We're so glad to hear that our team was organized, efficient, and able to address all your questions. We truly appreciate your trust in us and look forward to assisting you again in the future!

April 18, 2025

Dealership Rating
Employee Rating

I got tired of two other Honda Dealers Service and Sales Departments Personnel, here in Peoria and Surprise! I now service both my Hondas at Bell Honda in Phoenix. They are personable and fair. I trust them More

by FRANKBELLANO0VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Grigg , Faith - Service Advisor is awesome!

Apr 21, 2025

Bell Honda responded

Frank, we're thrilled to hear about your positive experience at Bell Honda! Our team prides itself on providing personable and fair service, and we're glad you trust us with your Hondas. Thank you for choosing us as your go-to dealership!

April 14, 2025

Dealership Rating
Employee Rating

I have two Hondas and the dealer services both my vehicles, great overall experience! Both warranty and regular maintenance. More

by FRANKBELLANO0VA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Grigg , Faith in Service Department, great job!

Apr 15, 2025

Bell Honda responded

Thanks, Frank! We're thrilled to hear you had a great experience with us servicing your Hondas. We appreciate your trust in our dealership for both warranty and maintenance needs. Looking forward to continuing to support you and your vehicles!

April 07, 2025

Dealership Rating
Employee Rating

Won’t ever be back after I was told that from now on they would charge me a 3 % charge for using my credit card. And they tried to up sell me for things I did not need. Bye bye I have been going there for More

by ezoola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Walid Doumit

Apr 07, 2025

Bell Honda responded

We understand that changes in payment policies can be frustrating, but the 3% fee helps cover processing costs rather than raising prices across the board. This fee is something we typically communicate, and we also offer other payment options for your convenience. As for our service recommendations, we always prioritize transparency and your vehicle’s best interest. If you’d like to discuss this further, Trish Viramontez at TViramontez@vtaig.com would be happy to assist.

April 04, 2025

Dealership Rating
Employee Rating

Human was pleasant and Profesional. However I worked mostly with Voz and he was awesome. Truly an asset to Bell Honda. Proficient, personable, knowledgeable. I would recommend him to More

by J.VANDERWERFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Heman Kue, Mihui Kim, Jessica Aguilar , Voz Marderos. 5 stars

Apr 07, 2025

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with Voz. Our team strives for excellence, and it's wonderful to know that Voz made a positive impact. We appreciate your recommendation and look forward to serving you again!

1
...

Dealership Inventory (309 Vehicles)

new 2025 Honda CR-V Hybrid car, priced at $38,881
2025 Honda CR-V Hybrid
new
Solar Silver exterior
Automatic
All-wheel Drive
new 2025 Honda Civic car, priced at $28,006
2025 Honda Civic
new
Boost Blue Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda CR-V Hybrid car, priced at $39,312
2025 Honda CR-V Hybrid
new
Still Night exterior
Automatic
All-wheel Drive
new 2025 Honda Odyssey car, priced at $51,035
2025 Honda Odyssey
new
Sonic Grey exterior
Automatic
Front-wheel Drive
new 2025 Honda Pilot car, priced at $48,116
2025 Honda Pilot
new
Radiant Red II exterior
Automatic
All-wheel Drive
new 2025 Honda Accord Hybrid car, priced at $35,021
2025 Honda Accord Hybrid
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive