Jake Mueller
Jake Mueller at Bell Honda

Jake Mueller | Page 5

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.1
124 Reviews
4.1

124 Reviews

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124 Reviews of Jake Mueller

July 05, 2025

Dealership Rating
Employee Rating

Everyone was helpful and very knowledgeable about their product. They were never pushy or anything and we were able to make a deal on the car that I was happy with. More

by joshhanna5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mason Diemert, Walid Doumit

Jul 09, 2025

Bell Honda responded

That's fantastic to hear! We're thrilled that everyone was helpful and very knowledgeable about their product. It's especially great that you felt no pressure and that we were able to make a deal on the car that you were happy with. Enjoy your new car!

July 05, 2025

Dealership Rating
Employee Rating

I had a fantastic experience at Bell Honda, thanks to the amazing service from Herman Kue! From the moment I arrived, I was welcomed with genuine friendliness and professionalism. Herman went above and beyon More

by Linda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2025

Bell Honda responded

That's absolutely wonderful to hear! We're thrilled you had such a fantastic experience at Bell Honda, all thanks to the amazing service from Herman Kue! It's great to know that from the moment you arrived, you felt welcomed with genuine friendliness and professionalism. We're especially proud to hear that Herman went above and beyond to make the entire process smooth and enjoyable, and that you left not just with a great car, but in an incredibly good mood!

July 03, 2025

Dealership Rating
Employee Rating

A Double Hitter, for Sales, with Walid- GSM & Maintenance Services our Service Representative, Faith Williamson! More

by DANSFEXAUER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Bell Honda responded

Thank you for taking the time to share your wonderful experience with us! We are thrilled to hear that both Walid, our General Sales Manager, and Faith Williamson from our service team provided you with exceptional care. It sounds like you received outstanding support across both our sales and service departments, which is exactly what we strive for with every customer. Your recognition of their dedication means so much to our team. We truly appreciate your business and look forward to continuing to serve you with the same high level of service in the future.

June 28, 2025

Dealership Rating
Employee Rating

Started off as 500 spent 1400 treated like crap was denied tire rotation and balance no one could explain why More

by Oconnell516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier

June 27, 2025

Dealership Rating
Employee Rating

Service representatives are respectful and friendly. I appreciated the care they take in making the appointments a good experience. More

by Coai21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
Employee Rating

They are big liars, they said I need spend almost $7000 for replace engine, I took to the other shop, it’s nothing wrong, I believe the management person encouraged their people to scam the customer More

by WSUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Walid Doumit

Jul 03, 2025

Bell Honda responded

We are sorry to hear that you feel this way about your recent service experience. We understand your frustration regarding the engine replacement estimate and your concerns about our diagnostic process. Your feedback about the difference in opinions between our shop and another facility has been noted. We take these matters seriously and would like to discuss this situation with you directly. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can review your service experience and work toward a resolution.

June 25, 2025

Dealership Rating
Employee Rating

I work here, but I have referred a lot of my customers to Brett and ended up using him myself. Highly recommend him to be honest and give the best deal. More

by FWILLIAMSON2001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

Bell Honda responded

Thank you for sharing your recommendation! It’s great to hear that Brett has earned your trust both personally and professionally. Your endorsement means a lot, and we’re glad to know he provides honest service and great deals. We appreciate you spreading the word!

June 19, 2025

Dealership Rating
Employee Rating

It was great. Friendly staff, good prices, and we were able to find a car and drive it off same day. More

by wolfgangcmclelland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Smith , Lucas? New guy and has a 7yr old daughter. 5/5

Jun 23, 2025

Bell Honda responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with our team and found the perfect car. We appreciate your feedback and look forward to serving you again in the future!

June 16, 2025

Dealership Rating
Employee Rating

They worked with me in finding the best financing option that fits my needs and ability to pay. More

by kjCabusao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Bell Honda responded

We’re thrilled to hear that you found the perfect financing option! Our team is dedicated to making the car-buying experience comfortable and tailored to your needs. Thanks for sharing your positive experience!

June 14, 2025

Dealership Rating
Employee Rating

Faulty oil filter, leaked oil everywhere, this on the first oil change of brand new vehicle. Called service, took 3 calls to have towed. Promised rental car, but forgot to call and arrange. Spent 3 hours More

by KIMBERLY
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Walid Doumit

Jun 17, 2025

Bell Honda responded

We understand how frustrating it must have been to deal with issues so early on with your new vehicle, and we appreciate you bringing this to our attention. Our goal is always to provide seamless service, especially for new vehicles covered under warranty. We’d like to review the details of your case personally to make sure everything is addressed properly. Please feel free to reach out to Iris Garcia, our Service Representative, at IGarcia10@vtaig.com.

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