Jake Mueller
Jake Mueller at Bell Honda

Jake Mueller | Page 6

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.1
127 Reviews
4.1

127 Reviews

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127 Reviews of Jake Mueller

June 19, 2025

Dealership Rating
Employee Rating

It was great. Friendly staff, good prices, and we were able to find a car and drive it off same day. More

by wolfgangcmclelland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Smith , Lucas? New guy and has a 7yr old daughter. 5/5

Jun 23, 2025

Bell Honda responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with our team and found the perfect car. We appreciate your feedback and look forward to serving you again in the future!

June 16, 2025

Dealership Rating
Employee Rating

They worked with me in finding the best financing option that fits my needs and ability to pay. More

by kjCabusao
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Bell Honda responded

We’re thrilled to hear that you found the perfect financing option! Our team is dedicated to making the car-buying experience comfortable and tailored to your needs. Thanks for sharing your positive experience!

June 14, 2025

Dealership Rating
Employee Rating

Faulty oil filter, leaked oil everywhere, this on the first oil change of brand new vehicle. Called service, took 3 calls to have towed. Promised rental car, but forgot to call and arrange. Spent 3 hours More

by KIMBERLY
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Walid Doumit

Jun 17, 2025

Bell Honda responded

We understand how frustrating it must have been to deal with issues so early on with your new vehicle, and we appreciate you bringing this to our attention. Our goal is always to provide seamless service, especially for new vehicles covered under warranty. We’d like to review the details of your case personally to make sure everything is addressed properly. Please feel free to reach out to Iris Garcia, our Service Representative, at IGarcia10@vtaig.com.

June 14, 2025

Dealership Rating
Employee Rating

I had some things that need to be done and the Sales Manager was excellent in helping me. He was great! More

by karenk.denning
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Smith

Jun 16, 2025

Bell Honda responded

Thank you for your wonderful feedback! We're thrilled to hear that our Sales Manager provided you with excellent assistance. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

June 06, 2025

Dealership Rating
Employee Rating

Friendly and helpful staff. Reasonable charges. Fantastic timing was able to get back on the road with little delay More

by gsimmons41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier, Walid Doumit

Jun 09, 2025

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that our team provided friendly and efficient service. Getting you back on the road quickly is our priority, and it’s great to know we met your expectations!

May 27, 2025

Dealership Rating
Employee Rating

He had a bad experience more than three times I've bought three cars and this one Honda wants to give me something I don't want. More

by Kendy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 06, 2025

Bell Honda responded

We truly value your continued loyalty over the years and appreciate you choosing us for your vehicle purchases. It’s concerning to hear that this recent experience hasn’t met your expectations, especially given the trust you’ve placed in us in the past. We’d like the opportunity to understand what happened in more detail and work toward a better outcome. Please feel free to reach out directly to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com.

May 26, 2025

Dealership Rating
Employee Rating

Friendly, knowledgeable. Courteous, helpful. The people working their seem to like their jobs. That makes it a comfortable place to wait, while they complete the service More

by jvanderwerff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Bell Honda responded

Thanks for your feedback! We're glad to hear you had a positive experience and felt comfortable during your wait. Our team takes pride in providing great service, and your support means a lot to us! We look forward to seeing you again.

May 21, 2025

Dealership Rating
Employee Rating

Was not like gm or dodge. Service personnel were rude and had attitude with us More

by CHADDUTT0N0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2025

Bell Honda responded

We’re concerned to hear that your visit didn’t reflect the level of professionalism and service we aim to provide. We’d really appreciate the opportunity to learn more about what happened and work toward a better understanding. Please feel free to reach out to Trish Viramontez at TViramontez@vtaig.com so we can look into this further and ensure your concerns are addressed directly.

May 18, 2025

Dealership Rating
Employee Rating

Good services. The attendant was informative and answered all of my questions. No issues noted. More

by Dr. Rosebud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Bell Honda responded

Thanks! We're thrilled to hear you had a great experience and found our team helpful. Your satisfaction is our priority, and we appreciate your positive feedback!

May 15, 2025

Dealership Rating
Employee Rating

Everyone is very friendly each time I’ve been here! Great choice to purchase a car. More

by KAYLACARDONA91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2025

Bell Honda responded

Thank you for the great review! We're so glad to hear that you've had a friendly experience every time you've visited. We appreciate your feedback and are happy you chose us for your car purchase!

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