Jake Pierson
Jake Pierson at Napleton Ford of Oak Lawn

Jake Pierson | Page 12

Service Advisor

Napleton Ford of Oak Lawn

6100 W 95th St
Oak Lawn, IL 60453

4.7
115 Reviews
4.7

115 Reviews

Write a Review

115 Reviews of Jake Pierson

August 26, 2025

Dealership Rating
Employee Rating

Always gives excellent service and wait time are exceptional! Very knowledgeable employees, quick to always answer any questions. More

by YeseniaM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 22, 2025

Dealership Rating
Employee Rating

Price was a little higher compared to another dealership but that was offset by the ease of and convenience of making appointments without waiting 5-7 days; quick and professional service. More

by richjpolk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 26, 2025

Dealership Rating
Employee Rating

The service was very professional and proficient. However, I wasn't able to use my Ford point for my oil change. When I arrived I informed the representative wanted to use my Ford points. He assur More

by Rochelle Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 25, 2025

Dealership Rating
Employee Rating

2nd time they screwed me. Will never go back. Service department was great when it was Hawk Ford More

by Kpf5232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Timothy Harris

May 23, 2025

Dealership Rating
Employee Rating

I made an appointment for service and they honor the appointment. It was real fast for an oil change. They were nice and professional. More

by Morpheus_lavar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Rutkowski, Tommy Mackey, Bill Parks, Chris Knasiak, Rudi Bandemer , Kathleen Bucholz, Dan Burbank, Timothy Harris, Sean Sims

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