Jake Verbanec

I drive almost one hour to have maintenance done on my truck at Washington Ford. Their service department is great to work with and from my experience, considerably more knowledgeable. On my last visit truck at Washington Ford. Their service department is great to work with and from my experience, considerably more knowledgeable. On my last visit Jake got my service appointment made, booked me a rental car and called as soon as my truck was done! Great service! More

by JK-396 Verified Customer Verified Customer

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Long wait, people continually in and out, seemed as though they were overbooked for service! though they were overbooked for service! More

by kelly3103 Verified Customer Verified Customer

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Always amazing people here. Would not recommend going anywhere else. I always trust them to get the job done right. Would not recommend going anywhere else. I always trust them to get the job done right. More

by IMPULSE_JACOB Verified Customer Verified Customer

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I dropped off my car at 9:30 in the morning fir new tires and drove away at 5:07 pm after 2 calls as to when my car would be done. Nit happy about waiting all day. I could have gone somewhere else and been o and drove away at 5:07 pm after 2 calls as to when my car would be done. Nit happy about waiting all day. I could have gone somewhere else and been out in an hour. More

by MARSHA.NAGY Verified Customer Verified Customer

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The service advisor Jacob did a fantastic job of keeping me informed. The transmission tech did a great job repairing the transmission issue. me informed. The transmission tech did a great job repairing the transmission issue. More

by pverbanec Verified Customer Verified Customer

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Jacob kept me in the loop about repairs in order to pass inspection. I was given updates on the timing and the cost. Cullen recognized me from the sale of our F250 8 years prior! He remembered my wife as inspection. I was given updates on the timing and the cost. Cullen recognized me from the sale of our F250 8 years prior! He remembered my wife as well. Very personable More

by Don S. Verified Customer Verified Customer

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Very pleased with service. Prompt service and very friendly seem to go beyond their jobs. Prompt service and very friendly seem to go beyond their jobs. More

by RUFFALO5 Verified Customer Verified Customer

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Jacob has been a pleasure to work with us. This time was an easy fix, and the new transmission service went great a few weeks ago. This time was an easy fix, and the new transmission service went great a few weeks ago. More

by mark@fettervillesales.com Verified Customer Verified Customer

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Very good and provide a positive attitude. All were friendly and I would recommend this service. All were friendly and I would recommend this service. More

by CAROLBILL626 Verified Customer Verified Customer

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Jake Verbanec has been my service adviser for a few years now. He has helped me with my personal vehicle and my work vehicles for the company i work for. Jake always keeps me updated on my scheduled repair now. He has helped me with my personal vehicle and my work vehicles for the company i work for. Jake always keeps me updated on my scheduled repairs plus advises me of any other issues that may need addressed while my vehilces are being serviced. Jake needs a raise in pay, a bonus or award for his performance at Washington Ford. GOOD JOB JAKE. More

by CAPTAINCRUSH Verified Customer Verified Customer

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