Jake Verbanec
Jake Verbanec at Washington Ford Inc.

Jake Verbanec | Page 4

service advisor

Washington Ford Inc.

507 Washington Rd.
Washington, PA 15301

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4.8
72 Reviews
4.8

72 Reviews

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72 Reviews of Jake Verbanec

January 15, 2026

Dealership Rating
Employee Rating

Prompt service and communication - timely completion of all work. Very pleased with overall service experience More

by stout.atlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 14, 2026

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Didn’t reset oil light in the vehicle and while dropping my vehicle off didn’t take all my belongings out and put them back in my vehicle. I had to go pick them up myself More

by TYLERSIMMONS1722
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Workmanship
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Recommend Dealer
Yes

January 07, 2026

Dealership Rating
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Car was blue certified so all is good did not have to pay for repair! nice! More

by blythedale
Service Price Transparency
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Recommend Dealer
Yes

December 31, 2025

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Service advisor was respectful, professional. Service tech was efficient, knowledgeable. Will continue to use this service. More

by sgtrick417
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2025

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Employee Rating

This was our first experience bringing our new/used car into the dealership after purchase. Everyone was helpful and kind More

by palombiasharonl
Service Price Transparency
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Recommend Dealer
Yes

December 16, 2025

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Employee Rating

December 2024, I purchased my brand new F350 (different dealership). Both batteries in the truck have died twice (absolute zero charge on both batteries) the first time in the Spring of 2025, the secon More

by miller315.dc
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2025

Washington Ford Inc. responded

Hello Miller315.dc, Thank you for the feedback. My apologies for the delay with the returned phone call. I will use that as a teachable moment with my staff so moving forward we don't fall into that situation again. In terms of replacing the battery free of charge, that would be Ford Motor Companies decision whether or not to do that. To bring this full circle, we encouraged you to drive this vehicle more than you have been as this is the reason the batteries continue to go dead on you, lack of driving the vehicle. Jeff Schaerer General Manager Washington Ford

December 11, 2025

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Service department and staff were very wonderful to work with. I had a great experience More

by SUEK69
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don Paris

December 10, 2025

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Employee Rating

It's the most pleasant dealership experience I've had, time and time again. Bought my vehicle from Barry (he's great). Got my maintenance and inspection here (Jacob helped me this recent visit). Everyone More

by jmarfin
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Recommend Dealer
Yes

Other Employees Tagged: Barry Duffey

December 03, 2025

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Employee Rating

Like every other show they have their issues but this shop will make things right if managements feet are held to the fire. More

by STEVEN.KOLESAR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don Paris, Kevin Konek, Andrea Baumgardner , Cindy Timmons

December 01, 2025

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Employee Rating

Jake in customer service did a wonderful job on my ford Explorer. Have been dealing with alignment issues and it’s finally resolved. Thanks Jake More

by jmoninger0
Service Price Transparency
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Recommend Dealer
Yes
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