Jalen Sands | Page 4

I went in with an idea of what I wanted for a car, and with this being a car that I wanted for a long time I jumped on it. Jalen made buying my second car from Joe Machens Ford VERY easy, i was first told with this being a car that I wanted for a long time I jumped on it. Jalen made buying my second car from Joe Machens Ford VERY easy, i was first told it needed an inspection so i would have to wait a few days to drive it off the lot, Jalen made it happen and I got to take my car home the same day. If you are looking into buying a new or used vehicle talk to Jalen! More

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Jalen did a wonderful job. He was very thorough and made sure that I was beyond satisfied with my purchase. 10 out of 10 service!! Highly recommend!!! He was very thorough and made sure that I was beyond satisfied with my purchase. 10 out of 10 service!! Highly recommend!!! More

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Enjoyed working with Jalen and Douglas on our recent purchase. They were professional and made the process easy. purchase. They were professional and made the process easy. More

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Jalen is very friendly and courteous and works hard to make the purchase experience pleasant and smooth. A minor mixup in the name on the file caused a slight delay in the final closing; otherwise the ex make the purchase experience pleasant and smooth. A minor mixup in the name on the file caused a slight delay in the final closing; otherwise the experience went smooth and we are pleased with the service and the vehicle. We would recommend Jalen to anyone looking to purchase a vehicle. More

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Very good experience. Jalen did a great job in making sure everything was done to our satisfaction. Jalen did a great job in making sure everything was done to our satisfaction. More

by Blue Demo Verified Customer Verified Customer

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I have a problem with the car - a friction bar - that the service department can somehow fix on an early weekday, but cannot on a Friday, which is my day off. VERY FRUSTRATED!!!! Need it fixed!!!! I've be service department can somehow fix on an early weekday, but cannot on a Friday, which is my day off. VERY FRUSTRATED!!!! Need it fixed!!!! I've been told, falsely, it was a recall part, which the service department said was wrong. I've been told they just can't get me in - too backed up. I want this car fixed! Love the car, my salesman was wonderful - the backup on the problem has really made a sour taste in my mouth on your company. More

by bpeters5775 Verified Customer Verified Customer

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We found ourselves in a long wait. Complications of world issues, supplier delays, and change in salespeople added to our wait. Jalen stepped up when we called in March. Our account wa Complications of world issues, supplier delays, and change in salespeople added to our wait. Jalen stepped up when we called in March. Our account was transferred to him to complete our purchase. He began regular communication to keep us informed of a delivery date. In finalizing the sale today he went above and beyond. Reviewing our order, meeting our needs, and helping with our purchase. It was a great pleasure meeting him and working with him through Ford Dealership. More

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No hassle, good communication, and helpful staff. Recommend this dealership to anyone looking for a vehicle. Recommend this dealership to anyone looking for a vehicle. More

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No hassle. Salesman Jalen was extremely nice and helpful. Very engaging and pleasant to do business with. Salesman Jalen was extremely nice and helpful. Very engaging and pleasant to do business with. More

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Fantastic experience ever i had! Bo is also so knowledgeable and helpful! Got to visit again soon! Bo is also so knowledgeable and helpful! Got to visit again soon! More

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