Jamal Allen

While I had an excellent sales experience at King Kia of Laurel- thanks to Donny, who was phenomenal- I was completely dissatisfied with the finance process. It's important for potential buyers to hear the Laurel- thanks to Donny, who was phenomenal- I was completely dissatisfied with the finance process. It's important for potential buyers to hear the full picture. I came in well-informed having done my internet research ahead of time. The sale price of the 2025 Kia Sportage Prestige I wanted was clearly advertised on the dealership's website. However, when it came time to finalize the paperwork, the deal was written based on the MSRP-not the advertised price- and then padded with additional fees. Among them were charges for ceramic detailing and an extended warranty, both of which I explicitly declined multiple times. While the detailing was eventually removed, I was told the extended warranty could not be removed without increasing my interest rate. I've since spoken with both a consumer protection agency and a lawyer, and they confirmed that this is not only misleading but could potentially violate the Truth in Lending Act. The most alarming part came after I purchased the car on Saturday and returned on Monday to request that the loan be corrected. I discovered that nearly $12,000 had been added to my loan principle-essentially rendering my $20,000 down payment meaningless. After watching employees walk past me for over an hour, someone finally addressed me. I was told they would either issue me a refund check or rewrite the loan by today. However, today came and went with no update. My phone call was not returned, and I am left feeling ignored and deeply frustrated. This experience was disappointing and unacceptable. While I would absolutely recommend working with Donny for the sales side, I cannot recommend financing through King Kia of Laurel. If you're considering buying here, be vigilant-review every document thoroughly, don't sign anything under pressure, and strongly consider securing outside financing More

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A great experience The car buying process was long but definitely worth the wait. My salesman Jamaal was exceptional. He is truly an asset to the dealership and I would The car buying process was long but definitely worth the wait. My salesman Jamaal was exceptional. He is truly an asset to the dealership and I would recommend others to purchase with them. I got what I wanted for the price I wanted and that's a fantastic salesman to me. Thank you Laurel Kia. More

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Nice and Easy I purchased a new KIA from Dominique at Laurel KIA and felt like I had done 5 other car purchases in the past from them. They made me feel welcomed a I purchased a new KIA from Dominique at Laurel KIA and felt like I had done 5 other car purchases in the past from them. They made me feel welcomed and comfortable without high pressure sales tactics and I also scored a great price on my new car. Nothing but good things to say about the entire team. Dominique was patient with me as I like to ask questions look at the details. More

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Very pleasant experience. Sean was great. Love my car. Would definitely recommend this dealership to family or a friend. Im thankful for the help I received. Dont think too many other places would have ren Would definitely recommend this dealership to family or a friend. Im thankful for the help I received. Dont think too many other places would have rendered the same results for me. You should give them a try. More

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Excellent Service Laurel Kia and Jamal Allen provided outstanding service in the purchase of a new Kia Rio for our family. We went through our Tower Federal Credit Unio Laurel Kia and Jamal Allen provided outstanding service in the purchase of a new Kia Rio for our family. We went through our Tower Federal Credit Union buying service. Jamal emailed me directly and provided exactly the car we wanted within a few days of us contacting him. He stayed late to help us sign all of the paperwork and provided follow-up availability to us should we have any questions or concerns. Overall a pain free experience (and greatly appreciated!). More

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Excellent Customer Service I am very pleased with this dealership and Jamal. He got me the best deal and the process was quick. He made me feel like I was a priority and everyt I am very pleased with this dealership and Jamal. He got me the best deal and the process was quick. He made me feel like I was a priority and everything was explained in detail. More

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Painless Drove out of state to look at car, it was clean and ready. Sean was attentive and knowledgeable. Had a small issue when it came to picking up the car Drove out of state to look at car, it was clean and ready. Sean was attentive and knowledgeable. Had a small issue when it came to picking up the car a few days later, mainly because of a miscommunication, but it was remedied quickly. Everything was explained and there were no surprised. More

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Amazing Jamal Allen was phenomenal, as a person who is not comfortable dealing with cars he has put me at ease and made me feel comfortable with the whole tra Jamal Allen was phenomenal, as a person who is not comfortable dealing with cars he has put me at ease and made me feel comfortable with the whole transaction from begining to end. Thank you Jamal!!!! More

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Amazing amazing amazing!!!!! Jamal is fantastic. This is the second time in 2 months my family has purchased a new car from him. I will always buy cars from him in the future. Jamal is fantastic. This is the second time in 2 months my family has purchased a new car from him. I will always buy cars from him in the future. More

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Great experience Jamal was super responsive from my initial contact email, right through to getting a deal done on my new truck. Couldn’t be happier with my experience Jamal was super responsive from my initial contact email, right through to getting a deal done on my new truck. Couldn’t be happier with my experience! More

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