Jamalle Cade | Page 2

professional but long, Very professional but quite time consuming for an oil change and tire rotation, service was excellent and everyone was very courteous, it really doesn Very professional but quite time consuming for an oil change and tire rotation, service was excellent and everyone was very courteous, it really doesn’t matter if you have an appointment or not, seems to be very lengthy regardless, More

by twags7149 Verified Customer Verified Customer

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Customer Service Being in the Customer Service industry for over 25, this place is the best! I came to Bob Johnson regarding a recall issue on my car. When the dealers Being in the Customer Service industry for over 25, this place is the best! I came to Bob Johnson regarding a recall issue on my car. When the dealership I bought my car from did ABSOLUTELY NOTHING to help Bob Johnson said we will take care of you and that they did. They made arrangements to get my car towed there and had a loaner for me to use until it was fixed, they kept in touch with me for the duration and treated me like royalty. The Customer Service I received was Top Flight for the duration on my visit. For sure my next car will be through them. Thank you guys for your care. More

by Anntrinette77 Verified Customer Verified Customer

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Excellent as always Wife went in to turn in her old lease for a new one. Got a great deal on a Equinox. I ended up with a beautiful Tahoe not planning to get anything. Na Wife went in to turn in her old lease for a new one. Got a great deal on a Equinox. I ended up with a beautiful Tahoe not planning to get anything. Nate was awesome. Very helpful with helping my wife find the features she wanted and getting ones she didn’t know she’d like. Mat with 1 T was also very helpful in getting both of us in vehicles we could afford. More

by GreenLantern2814 Verified Customer Verified Customer

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worry free visit We had n o problems with the service department or the service employee. Helpful and friendly. The waiting area and the restrooms are very clean. We had n o problems with the service department or the service employee. Helpful and friendly. The waiting area and the restrooms are very clean. More

by TLDUNN79 Verified Customer Verified Customer

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Great Job My car needed a ton of work done; new rotors on the front, alignment, front struts and springs, and rear struts and springs. The guys at BJC got the j My car needed a ton of work done; new rotors on the front, alignment, front struts and springs, and rear struts and springs. The guys at BJC got the job done and it drives like a new car. More

by Chelsea Verified Customer Verified Customer

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Awesome! I was in a bind and needed some car maintenance at the last minute and this dealership took me as a walk in and my car was done in two hours. I was al I was in a bind and needed some car maintenance at the last minute and this dealership took me as a walk in and my car was done in two hours. I was also able to utilize the shuttle service to get back to work for an urgent issue while the maintenance was completed, great job. Thank you! More

by BETH.KARNISKY Verified Customer Verified Customer

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Very kind and pleased with the sales man Bob Johnsons was very kind and a pleasure to do business with. I would definitely recommend them to family and friends. I will definitely stay a custo Bob Johnsons was very kind and a pleasure to do business with. I would definitely recommend them to family and friends. I will definitely stay a customer with them. More

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Thorough I came to this dealership after having the worse experience imagined with another dealership that I later learned has been acquired by this dealership I came to this dealership after having the worse experience imagined with another dealership that I later learned has been acquired by this dealership (thank god)! My experience here was grand with exception of one of the service writers being rude & nasty while intercepting my service writers work in his absence. He showed me to the pay window & handed me my paper work & started to walk away as he did I stopped him & asked if theres anything I should know or anything he should go over & " he stated I dont know you tell me " as he again started to exit ! The ladies at the cashiers windows heard his tone & answers & were offended as I was. However non the less i was referred to a manager who came over with a host of apologies a thanks for your business & a hand shake ! I admit I expected a cleaned vehicle., a car wash, a discount or something maybe even on my next visit but nothing more than an apology . For my first visit definately didn't earn a 5- star rating. After a long day of waiting & more waiting to discuss poor employee behavior....atleast the manager did go over paper work ! Not the perfect visit but they say good helps hard to find. More

by MrG Verified Customer Verified Customer

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Bob Johnson Outstanding customer service. Jamalle always helpful, friendly and on-point. Costs always within estimates, and timing within times discussed. Always Outstanding customer service. Jamalle always helpful, friendly and on-point. Costs always within estimates, and timing within times discussed. Always ready to keep you up to date with what they find. Excellent shuttle service. Always confident that my car is fixed and ready for the road. More

by jtgriffen Verified Customer Verified Customer

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Prompt and Courteous service Whether it’s Jamalle, Dan or Andrew in the service department they try to deliver the best service possible. That’s all I can ask. Whether it’s Jamalle, Dan or Andrew in the service department they try to deliver the best service possible. That’s all I can ask. More

by DAVIDHAYGOODJR Verified Customer Verified Customer

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