Kirstin Perry
Kirstin Perry at Bob Johnson Chevrolet
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Kirstin Perry

Rental Department Manager

Bob Johnson Chevrolet

1271 Ridge Rd W
Rochester, NY 14615

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18 Reviews
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18 Reviews

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18 Reviews of Kirstin Perry

September 08, 2023

Dealership Rating
Employee Rating

They say they will keep my car in service for 1 month or more, but they do not give a loaner. More

by Mert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 20, 2023

Dealership Rating
Employee Rating

Been calling service dept. for 3 days no answer. Finally left message and no call back. They had no problem selling me a truck but then horrible customer service. Never go back More

by Kpd148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 12, 2019

Dealership Rating
Employee Rating

Easy Process This is one of the easiest times that I ever had buying a new car and my salesman, Lenny, was a great guy to work with. Will definitely come back More

by epeck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Lenny Zaccaglino , Jessica Stahl

May 11, 2019

Dealership Rating

Very kind and pleased with the sales man Bob Johnsons was very kind and a pleasure to do business with. I would definitely recommend them to family and friends. I will definitely stay a custo More

by Russ Akley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 07, 2019

Dealership Rating
Employee Rating

Very pleased Everyone is professional and top shelf . The whole experience was made easier because they explained everything in detail . I would recommend Bob John More

by JOEMOE2344
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christopher Codd, Dan Helmbold, Peter Montante , Jason Ryan

March 12, 2019

Dealership Rating

Friendly, knowledgeable and honest The Service representatives were excellent. On time,friendly, knowledgeable, thoughtful and easy to talk with. I will continue to use your service dep More

by Sophie & Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 11, 2019

Dealership Rating
Employee Rating

Impeccable customer experience Ray Mitchel has impeccable customer service skills.He took the time to show me a few of the trucks, I was interested in. He handles all the paperwor More

by Rich333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 05, 2019

Dealership Rating
Employee Rating

Oil change for leased truck I like being able to schedule all my appointments with the my Chevy app on my phone. Makes it easy and reminds me when the appointment is close. The More

by tommyd5707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

February 28, 2019

Dealership Rating
Employee Rating

Regarding. I was ripped off $3000 worth I did not see the reply to my first review. Question, If the car was in such bad shape why fix it, why pass inspection, I could've used that money t More

by Filipe3020
Recommend Dealer
No

January 10, 2019

Dealership Rating
Employee Rating

Not my choice On vacation my alternator gave out. More than $600 later, I’m raked over the coals.. I’m certain that they took total advantage of my situation. More

by NO21228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 11, 2019

Bob Johnson Chevrolet responded

Hello! I am sorry to hear about the twist in your vacation plans. I can assure you that we would never take advantage of our customers and only do what we need to help and keep you safe.

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