Jamar Easley-Daniels | Page 3

The customer service provided is exceptional, characterized by a friendly and attentive staff who are well-informed about their products and services. You can expect prompt assistance, as they pr characterized by a friendly and attentive staff who are well-informed about their products and services. You can expect prompt assistance, as they prioritize efficiency without compromising quality. Additionally, the establishment maintains a spotless and inviting environment, creating a welcoming atmosphere for all customers. They are well-informed about their products and services. You can expect prompt assistance, as they prioritize efficiency without compromising quality. Additionally, the establishment maintains a spotless and inviting environment, creating a welcoming atmosphere for all customers. More

by KILGORRL Verified Customer Verified Customer

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Receiving car in a perfect way and return back in a good condition as well condition as well More

by Ziad Arabani Verified Customer Verified Customer

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Friendly staff. Very interactive location. I am glad I switched from my former dealership. I will return. Very interactive location. I am glad I switched from my former dealership. I will return. More

by John McQ Verified Customer Verified Customer

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Great service and excellent customer service very nice people very clean place great staff very friendly people very clean place great staff very friendly More

by JAVIERJASSO60 Verified Customer Verified Customer

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The service is great. I just wish that the technician was a little more careful with his greasy boots. I needed to clean the rocker area and carpet. I just wish that the technician was a little more careful with his greasy boots. I needed to clean the rocker area and carpet. More

by LENTOBER Verified Customer Verified Customer

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Eric (service advisor) did an excellent job at Toyota in Canton, MI. The team at this location does a great job! Canton, MI. The team at this location does a great job! More

by RUBYSINGHSIDDIQUI Verified Customer Verified Customer

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I asked them to do a tire rotation. I checked the receipt and they had included it, however they didn't do it. I'd had a tire replaced so I know where that would be on the car. Very sha I checked the receipt and they had included it, however they didn't do it. I'd had a tire replaced so I know where that would be on the car. Very shady business practice! I requested they only contact me by email as my phone is for business. They immediately texted me. Very poor way to follow someone's request. More

by Rebel yell Verified Customer Verified Customer

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I brought my 2018 Toyota RAV4 Limited to this dealership for a pre-purchase inspection. Their service department noted “pad shift” and “pad slapped” brakes but failed to mention that the front brake pads we for a pre-purchase inspection. Their service department noted “pad shift” and “pad slapped” brakes but failed to mention that the front brake pads were the wrong size — a serious safety hazard. Weeks later, I discovered the pads were too small for the calipers, which could have caused complete brake failure if they had worn down just a little more. When I called the service manager to express my concern, he refused to take accountability and tried to claim he had warned me. But nowhere on the invoice does it say “wrong size brake pads” or that the vehicle was unsafe to drive. Their language was vague and dismissive of a potentially fatal issue. I’ve since replaced the brake pads myself, and thankfully avoided a dangerous situation. But I expected better from a certified Toyota dealership. If this had happened to someone less experienced or less lucky, it could’ve ended in a crash — or worse. This level of negligence is unacceptable. If you’re trusting them with your safety or the condition of your vehicle, I recommend getting a second opinion. More

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Always the best service! They've been taking care of my Prius since I bought. Jamar is the best but the whole team are rock stars. Love that they take care of issues before they start and I always get a cl Prius since I bought. Jamar is the best but the whole team are rock stars. Love that they take care of issues before they start and I always get a clean car back. More

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Brought my RAV4 in for scheduled maintenance and needed a new blind spot monitor side view mirror installed due to a parking lot mishap. All was done in a couple of hours when I feared I would need 2 appoi new blind spot monitor side view mirror installed due to a parking lot mishap. All was done in a couple of hours when I feared I would need 2 appointments. I have been with Victory for a long time and have always been pleased with the service and the people there. Victory cares about customers and shows that concern. More

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