James A. Bulger | Page 5

Service and caring at the very highest level. I can not imagine a better car buying experience! I can not imagine a better car buying experience! More

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Very professional staff. Met sales manager and general manager. No pressure at all Patrick & Alex did a great job. Glad I purchased a vehicle there. Met sales manager and general manager. No pressure at all Patrick & Alex did a great job. Glad I purchased a vehicle there. More

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Everyone was friendly and knowledgeable and really take care of the customer. A lot of places try to sell you in something but they made sure you understand what is going on care of the customer. A lot of places try to sell you in something but they made sure you understand what is going on More

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Excellent process from start to finish and never felt rushed. Highly recommend them for anyone looking for a new or used car! rushed. Highly recommend them for anyone looking for a new or used car! More

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Third car purchased from them Always an excellent experience Salesman finance manager and general manager very good to deal with experience Salesman finance manager and general manager very good to deal with More

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My most recent service rep Tristan was very knowledgeable and made my experience more pleasant. I have never had a bad experience with any of the employees at this dealership and made my experience more pleasant. I have never had a bad experience with any of the employees at this dealership More

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Excellent overall experience, David Yang goes above and beyond for the customer. Toan Lam the finance director made that process run smoothly. Thank you beyond for the customer. Toan Lam the finance director made that process run smoothly. Thank you More

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Very helpful, friendly people. Our salesman David was amazing! Went in for oil change out of there in 3 hours with a brand new car! Our salesman David was amazing! Went in for oil change out of there in 3 hours with a brand new car! More

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Exercise Caution and Avoid This Dealer! I feel compelled to warn you about the dealership I recently had an unfortunate experience with. I entrusted my 2019 Honda Pilot to them for a rea I feel compelled to warn you about the dealership I recently had an unfortunate experience with. I entrusted my 2019 Honda Pilot to them for a rear camera recall service, only to encounter a string of issues afterward. Upon retrieving my car, I noticed that the air conditioning was no longer blowing cold air – a problem that had never manifested before, nor were there any indications of oil or refrigerant leakage prior to handing over the vehicle. What followed was a frustrating ordeal. The dealership declined to even diagnose the issue until I consented to pay their requested fee. Eventually, they informed me that the culprit behind the malfunction was a leaking compressor shaft seal. Interestingly, they claimed to have executed the Honda service Bulletin 23-050 (Yes, replacement of the shaft seal piece), a service procedure explicitly outlined in the invoice. This bulletin stipulates a three-hour timeframe for comprehensive inspection, repair, and refrigerant recharge. To my astonishment, their final bill amounted to over $1200, inclusive of a staggering thousand for labor. The situation borders on the absurd, leaving one to wonder what transpired during the camera recall service, given the numerous alterations to various car settings. It's disheartening to reflect upon the outcome of a seemingly routine recall service that ballooned into a financial burden exceeding a thousand dollars. Can anyone truly fathom such an outcome? My advice stands firm: unless your vehicle remains within warranty coverage, I implore you to steer clear of this dealer. In the interest of safeguarding your time, finances, and peace of mind, it's paramount to exercise extreme caution and maintain a considerable distance from this dealer. More

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I’m a customer of Herb Chambers Honda because of their skill and expertise dealing with customers and servicing my vehicle. They are the best dealership I’ve ever dealt with. skill and expertise dealing with customers and servicing my vehicle. They are the best dealership I’ve ever dealt with. More

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