James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs

James Baker | Page 16

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

Contact Me
5.0
244 Reviews

Dealership Experience

15 yrs, 2 mos

Industry Experience

17 yrs, 11 mos

5.0

244 Reviews

Write a Review

244 Reviews of James Baker

November 05, 2021

Dealership Rating
Employee Rating

Friendly, courteous, and efficient. Took care of the business I needed to get done and walked out with a new car. More

by Kimball
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Charles Whaley

Nov 08, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 29, 2021

Dealership Rating
Employee Rating

Always courteous and pleasant,the service on my vehicle is done in a timely manner. More

by dorethabrown1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Coleton Reece

Nov 02, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 06, 2021

Dealership Rating
Employee Rating

Matt and the Service Staff is ALWAYS helpful and caring--great experience and just a pleasure to be your customer--Thank You!! More

by jjluecke2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

Oct 11, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 31, 2021

Dealership Rating
Employee Rating

Ferman Volvo earns 5 Stars all around. Chris Roy always greets me and chats when I'm at the dealership. James Baker always says hi and chats. Matt Ketchum and Sharon O'Connor are the best in the business More

by DEL2MIAMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Chris Roy

Sep 08, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 23, 2021

Dealership Rating
Employee Rating

Great prices, friendly staff and quick service. Whole process to 2 hours! I emailed ahead and they had the car ready go. Will definitely be returning for the next vehicle. More

by ashleyhawkins520
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Steve Hanson, Matt Ketchum, Coleton Reece, Charles Whaley

Aug 26, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 18, 2021

Dealership Rating
Employee Rating

Salesman was courteous and respectful.Listened to what I Salesman was courteous and respectful. Listened to what I needed and presented all options. Went over all the details and ensured I did not have any More

by tmglynn1948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 10, 2021

Dealership Rating
Employee Rating

This was my second Volvo purchase from Ferman. The team makes it an easy and painless process. I will be back for a 3rd purchase! I love my new (CPO) XC60! I would highly recommend Ferman and their team as More

by samantha.hudson214
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Steve Hanson, Matt Ketchum, Coleton Reece, Charles Whaley, Anthony Cerullo

Jul 12, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 28, 2021

Dealership Rating
Employee Rating

Very helpful, fast to respond, accommodated every request I provided in a positive manner, easy to do business with. More

by cwmccrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Charles Whaley, Chris Roy, Jesse Dickinson

Jun 29, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 26, 2021

Dealership Rating

The best service like always. Very satisfied with the new car and all the Ferman Volvo family. Adjusted the steering wheel and wheel alignment as I asked. Thank you. More

by webi68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

May 27, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 17, 2021

Dealership Rating
Employee Rating

Everyone is courteous and friendly. All the employees are very friendly and professional. They are all very accommodating to your required needs. We have been customers for at least 5 years and have ju More

by webi68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

May 18, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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