James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs

James Baker | Page 17

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

Contact Me
5.0
244 Reviews

Dealership Experience

15 yrs, 2 mos

Industry Experience

17 yrs, 11 mos

5.0

244 Reviews

Write a Review

244 Reviews of James Baker

May 14, 2021

Dealership Rating
Employee Rating

Ferman is a great dealership to work with. Everything is very efficient. The sales people are very amicable and do not try to push things on you. They’re open to negotiating and do so fairly. Highly recomme More

by aelarson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Charles Whaley

May 16, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 10, 2021

Dealership Rating
Employee Rating

Called to make service appointment. Confirmed by email. Reminder of appointment by email. Service that was requested was completed . Would recommend Ferman for sales and service. More

by kbcb620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

May 11, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

May 10, 2021

Dealership Rating
Employee Rating

They were efficient and courteous with my time. Made something that is normally a chore, a simple and easy process. Couldn’t be happier and will continue to have my vehicles serviced there as well. More

by dkilloran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 11, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 29, 2021

Dealership Rating
Employee Rating

The Sales team were professional, and personable, as was the service team , I couldn’t ask for a better experience, nor a better car , (S90) Top notch , thank you all for a pleasant experience., Jeffrey W B More

by jeffblack0606
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Steve Hanson, Matt Ketchum

Apr 30, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

April 21, 2021

Dealership Rating
Employee Rating

The car I was interested in was ready to drive off the lot. I feel like I got a fantastic vehicle at a great price. More

by mdhouston1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 26, 2021

Dealership Rating

First time i do not know Today i am the second time buyer and i realize how wonderful place Volvo Ferman is. The all grup is first class More

by dburdan
Recommend Dealer
Yes
Mar 28, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 19, 2021

Dealership Rating
Employee Rating

James and Joshua were both extremely friendly and knowledgeable. Made the entire process from start to finish smooth and stress free. Staff even went above and beyond to ensure my needs were met. More

by colin.keeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua McCain

Mar 21, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 10, 2021

Dealership Rating
Employee Rating

Jim Baker made buying a car a very easy, no pressure, and super friendly experience. I was in and out in record time and happy in my new vehicle. More

by thaddeuserdahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Whaley

Mar 11, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 04, 2021

Dealership Rating
Employee Rating

I had a great experience and I’m very happy with the purchase of my Volvo. Everyone was really helpful and finished all the paperwork in record speed. More

by Ervis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Charles Whaley, Josh Mccain

Mar 05, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 01, 2021

Dealership Rating
Employee Rating

I am not pleased with the vehicle I purchased because within days of the purchase there were several issues that I feel Ferman Volvo should have corrected at no cost to me.l purchased the vehicle from Fe More

by johnport
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Hanson, Charles Whaley

Mar 02, 2021

Ferman Volvo Cars of Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

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