James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs
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James Baker | Page 17

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

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5.0
188 Reviews

Dealership Experience

13 yrs, 2 mos

Industry Experience

15 yrs, 11 mos

5.0

188 Reviews

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188 Reviews of James Baker

December 27, 2019

Dealership Rating
Employee Rating

A refreshing experience purchasing a new car. From the welcoming receptionist to the sales representative to the sales man the experience was pleasant with a relaxed but professional approach to t More

by genesainz51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy

Dec 30, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 18, 2019

Dealership Rating
Employee Rating

Great Servicel Great service friendly people. Quick repairs. Very good waiting area. Good snacks, and drinks.charging station for phones. Car washed after service. P More

by ESPECTOR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor , Matt Ketchum

Dec 26, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 16, 2019

Dealership Rating
Employee Rating

Very Pleasant The staff was friendly and very accommodating. We were taken around and introduced to other employees such as the customer service manager and the par More

by nalban
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

November 02, 2019

Dealership Rating
Employee Rating

Service and car updates Great friendly knowledgeable staff! They are great to work with. Give professional service. Easy to get appointments and have your car done on time. A More

by vstepcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Nov 04, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 01, 2019

Dealership Rating
Employee Rating

great customer service they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. More

by siouxrose20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Alan Klingaman, Coleton Reece

Nov 04, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 21, 2019

Dealership Rating
Employee Rating

Amazing They where very helpful and went beyond to make me happy with my choice. Jim didn’t give up on me and Alan was very careful explaining all about my ne More

by jeanini_18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Klingaman

Oct 22, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 18, 2019

Dealership Rating
Employee Rating

Trustworthy & Professional The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no More

by JOANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Judi

Oct 21, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 10, 2019

Dealership Rating
Employee Rating

Always Top Notch Service Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry More

by jeanetteasaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

Oct 10, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 12, 2019

Dealership Rating
Employee Rating

Superior service department I am never disappointed with Ferman Volvo service. Matt and Sharon are always helpful, friendly and most importantly "get the job done." Not only do More

by DOC3103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum

Sep 13, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 02, 2019

Dealership Rating
Employee Rating

Online purchase The car was as advertised, the people were very nice at the dealership. They were worried they had not showed us a small scratch and wanted to make su More

by lauraannmatthews4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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