James Baker | Page 17
Guest Relations Manager
Ferman Volvo Cars of Tarpon Springs
43530 US Highway 19 N
Tarpon Springs, FL 34689
Dealership Experience
13 yrs, 2 mos
Industry Experience
15 yrs, 11 mos
188 Reviews
Write a Review188 Reviews of James Baker
December 27, 2019
A refreshing experience purchasing a new car. From the welcoming receptionist to the sales representative to the sales man the experience was pleasant with a relaxed but professional approach to t From the welcoming receptionist to the sales representative to the sales man the experience was pleasant with a relaxed but professional approach to the sale of the vehicle. More
Other Employees Tagged: Chris Roy
December 18, 2019
Great Servicel Great service friendly people. Quick repairs. Very good waiting area. Good snacks, and drinks.charging station for phones. Car washed after service. P Great service friendly people. Quick repairs. Very good waiting area. Good snacks, and drinks.charging station for phones. Car washed after service. Pod parts department. More
Other Employees Tagged: Chris Roy, Sharon O'Connor , Matt Ketchum
December 16, 2019
Very Pleasant The staff was friendly and very accommodating. We were taken around and introduced to other employees such as the customer service manager and the par The staff was friendly and very accommodating. We were taken around and introduced to other employees such as the customer service manager and the parts manager. More
November 02, 2019
Service and car updates Great friendly knowledgeable staff! They are great to work with. Give professional service. Easy to get appointments and have your car done on time. A Great friendly knowledgeable staff! They are great to work with. Give professional service. Easy to get appointments and have your car done on time. Accommodating! More
Other Employees Tagged: Sharon O'Connor
November 01, 2019
great customer service they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. More
Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Alan Klingaman, Coleton Reece
October 21, 2019
Amazing They where very helpful and went beyond to make me happy with my choice. Jim didn’t give up on me and Alan was very careful explaining all about my ne They where very helpful and went beyond to make me happy with my choice. Jim didn’t give up on me and Alan was very careful explaining all about my new suv. Thank guys More
Other Employees Tagged: Alan Klingaman
October 18, 2019
Trustworthy & Professional The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no they will treat me (and my car) well. More
Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Judi
October 10, 2019
Always Top Notch Service Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry. Thank you! More
Other Employees Tagged: Sharon O'Connor , Matt Ketchum
September 12, 2019
Superior service department I am never disappointed with Ferman Volvo service. Matt and Sharon are always helpful, friendly and most importantly "get the job done." Not only do I am never disappointed with Ferman Volvo service. Matt and Sharon are always helpful, friendly and most importantly "get the job done." Not only do I go there for the automobile service but frankly it is the only reason I purchase cars at this dealership. More
Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum
September 02, 2019
Online purchase The car was as advertised, the people were very nice at the dealership. They were worried they had not showed us a small scratch and wanted to make su The car was as advertised, the people were very nice at the dealership. They were worried they had not showed us a small scratch and wanted to make sure we still wanted the car. Great experience. More