James Baker | Page 19
Guest Relations Manager
Ferman Volvo Cars of Tarpon Springs
43530 US Highway 19 N
Tarpon Springs, FL 34689
Dealership Experience
15 yrs, 1 mo
Industry Experience
17 yrs, 10 mos
244 Reviews
Write a Review244 Reviews of James Baker
August 26, 2020
My husband and I have been loyal Ferman Volvo customers since 2013 based on the excellent customer service this dealership provides. We had the pleasure of working with Christopher Roy and James Baker on o since 2013 based on the excellent customer service this dealership provides. We had the pleasure of working with Christopher Roy and James Baker on our recent purchase of an XC90. Chris the Sales Manager was truly genuine in making sure he delivered the best payment and interest rate available for the vehicle we were interested in buying. He made everything so effortless for us to make our purchase. James took his time to explain all the new and existing features on the vehicle. He was very knowledgeable answering all my questions and concerns I had about the difference in the XC60 compared the XC90. Chris and James created such a wonderful guest experience with their professionalism and willingness to provide us excellent customer service. Both Chris and James are a great asset to this Volvo dealership. More
Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Charles Whaley
August 03, 2020
4th Lease Been using Ferman Volvo since my move to Florida. Highly recommend.Service department is easy to work with as well. I would try them first when you st Been using Ferman Volvo since my move to Florida. Highly recommend.Service department is easy to work with as well. I would try them first when you start your shopping. More
July 15, 2020
Great dealership. The people are great. The service writers are the best. The service department is by far the best I hav dealt with. I have purchased three automobiles from this dearship over the year writers are the best. The service department is by far the best I hav dealt with. I have purchased three automobiles from this dearship over the years. More
Other Employees Tagged: Sharon O'Connor , Matt Ketchum
July 07, 2020
Volvo purchase No pressure, knowledgeable, and friendly. This was my second visit. I had done my research and wanted to see several models of the XC60. James was No pressure, knowledgeable, and friendly. This was my second visit. I had done my research and wanted to see several models of the XC60. James was very helpful and had the car I wanted at the front awaiting my arrival. He then spent the next 5+ hours with us on July 4th as we looked at the different options and compared the models before making our selection. More
June 29, 2020
The service at the dealership was absolutely amazing. All the paperwork was prepared before hand and made my visit streamline And I was in and out in less than an hour. All parties involved met me with profe the paperwork was prepared before hand and made my visit streamline And I was in and out in less than an hour. All parties involved met me with professionalism, kindness, and Efficiency. More
June 26, 2020
We had a great experience, all our needs were met, and all staff were extremely helpful. I would highly recommend Ferman Volvo of Tarpon Springs! all staff were extremely helpful. I would highly recommend Ferman Volvo of Tarpon Springs! More
Other Employees Tagged: Michael Kashtan
June 24, 2020
Extremely happy customer! John Rebello really was extraordinary at providing excellent customer service. Hands down the best contact ever. Also Jim Baker was extremely professi John Rebello really was extraordinary at providing excellent customer service. Hands down the best contact ever. Also Jim Baker was extremely professional and polite and made the transaction quick and perfect. The gentleman that had me sign the papers regarding gap and warranty was very polite and professional as well. I really appreciate all of the hard work the staff put into my new previously owned Volvo and will certainly recommend Ferman Volvo. Sincere thanks, Michelle Candies More
Other Employees Tagged: John Robello
June 19, 2020
These guys are the best-as they provide complete "one stop shop" each time I visit. They are both knowledgable and caring about my repair needs. I will definately be back. stop shop" each time I visit. They are both knowledgable and caring about my repair needs. I will definately be back. More
Other Employees Tagged: Sharon O'Connor , Matt Ketchum
June 06, 2020
I love my car! Thanks to Jim Baker and all the folks I met at Ferman Volvo. This is a top notch dealership. This is my dealership for LIFE! Thanks, Monica Goss met at Ferman Volvo. This is a top notch dealership. This is my dealership for LIFE! Thanks, Monica Goss More
Other Employees Tagged: Steve Hanson, Charles Whaley

