James Baker | Page 18

Concierge service Rocks From the moment I was in the showroom if I needed (or wanted ) anything it was taken care of efficiently and courteously . Alot of smiles , and seem f From the moment I was in the showroom if I needed (or wanted ) anything it was taken care of efficiently and courteously . Alot of smiles , and seem furthermore like genuine people . I felt comfortable at Ferman Volvo and would be happy to recommend to a friend , family , or even anyone in passing whom it happened to come up . More

by lpietschker Verified Customer Verified Customer

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Easy Car Buying Thank you to team, especially salesman Mike for making it easy to to buy my new Volvo! Very helpful with going over the car features after finding th Thank you to team, especially salesman Mike for making it easy to to buy my new Volvo! Very helpful with going over the car features after finding the right car. They had a great inventory to choose from, and none of the high pressure that makes me nuts at other dealerships. They truly go out of their way to earn your business! More

by kristambergum Verified Customer Verified Customer

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Smooth transaction with a solid team Was in and out in a flash. Called in advance and the car i was interested in was ready for review. The team all around was courteous and caring and ma Was in and out in a flash. Called in advance and the car i was interested in was ready for review. The team all around was courteous and caring and made the sale of the new car and the trade of my old one seamless. Phenomenal team at Ferman Volvo, just like all Ferman dealerships. More

by BD1 Verified Customer Verified Customer

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OUTSTANDING DEALERSHIP,OUTSTANDING CARS SIMPLY STATED-I won't drive anything but a Volvo, and I won't go to any dealership other than FERMAN. The sakes staff is supportive, helpful and not p SIMPLY STATED-I won't drive anything but a Volvo, and I won't go to any dealership other than FERMAN. The sakes staff is supportive, helpful and not pushy. They explain the car features clearly, and follow up after the visit. The Service Department headed by Matt is a benchmark for service departments, and Master Mechanic Jim is trustworthy and knowledgeable. FERMAN is an all star dealership More

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Great place to buy a car! I had a very positive experience with Ferman Volvo of Tarpon Springs. They responded promptly to email and I was able to work out a great deal on a n I had a very positive experience with Ferman Volvo of Tarpon Springs. They responded promptly to email and I was able to work out a great deal on a new car before setting foot in the dealership. Highly recommended! More

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W O W Chris Alan and James GREAT people and fantastic service!!! Had a great time in this clean and customer friendly dealership. And we got a gre Chris Alan and James GREAT people and fantastic service!!! Had a great time in this clean and customer friendly dealership. And we got a great deal on our Volvo!!!!! Thank you guys!!!! Barbro o Claes Andersson More

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Great Customer Service After visiting other Volvo dealers, we went to Ferman Volvo Cars Tarpon Springs and had an great experience. We purchased a beautiful Volvo XC 60. The After visiting other Volvo dealers, we went to Ferman Volvo Cars Tarpon Springs and had an great experience. We purchased a beautiful Volvo XC 60. They worked with us until the numbers and terms were suitable to our needs. A special thanks to James Baker, Steve Hanson and Christopher Roy for excellent professionalism and service. We would definitely recommend this dealership to others. More

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Excellent service and experience The sales and service team are excellent! We've had great customer service and convenient maintenance. Repeat customers. Love Volvo and will return to The sales and service team are excellent! We've had great customer service and convenient maintenance. Repeat customers. Love Volvo and will return to Tarpon again. More

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Fast Friendly Service I have owned 2 Ferman Volvo vehicles over the past 15 years. I have had nothing but professionalism, great advise and customer service from the servic I have owned 2 Ferman Volvo vehicles over the past 15 years. I have had nothing but professionalism, great advise and customer service from the service team: Matt, Sharon and Judy. The experienced mechanics, Jim, Todd and Drew have helped me get the best performance and longevity from my cars. It is a testament to the organization that you go there time after time, and you are greeted by the same people. They know me, they know my cars, and they make you feel truly like a valued guest. There is another Volvo dealer a little closer, but the Ferman experience is worth the trip! More

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A great new XC90! With a booster seat! :-) Imagine purchasing a new family SUV in 100 degrees with a one-year-old! We were also undecided on a color and a trim level. Jim and Chris did a great Imagine purchasing a new family SUV in 100 degrees with a one-year-old! We were also undecided on a color and a trim level. Jim and Chris did a great job of showing us all the options in the various XC90s and taking my husband for like 3 or 4 test drives. Christ explained to us all the numbers and Jim did a great job explaining to us all the cool features of the vehicle. We are quite happy! More

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