James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs

James Baker | Page 18

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

Contact Me
5.0
245 Reviews

Dealership Experience

15 yrs, 3 mos

Industry Experience

18 yrs

5.0

245 Reviews

Write a Review

245 Reviews of James Baker

March 01, 2021

Dealership Rating
Employee Rating

I am not pleased with the vehicle I purchased because within days of the purchase there were several issues that I feel Ferman Volvo should have corrected at no cost to me.l purchased the vehicle from Fe More

by johnport
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Hanson, Charles Whaley

Mar 02, 2021

Ferman Volvo Cars of Tarpon Springs responded

Sorry to hear you had a less than amazing experience with us, We strive to do our best at our dealership. Please contact us so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 01, 2021

Dealership Rating
Employee Rating

Outstanding customer service. Chris, Jim and Greg made the process seem less. Sue caught us at the right time with her email. Everyone was extremely professional. More

by adamharris011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris, Greg and Sue

Mar 02, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 24, 2021

Dealership Rating
Employee Rating

Bought vehicle sight unseen. Superior communications, super easy transaction, fast service and fantastic salesman and service personnel. Sales manager. Will purchase from Ferman Volvo again More

by simpson.paige
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Charles Whaley, LORENZO

Feb 25, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 02, 2021

Dealership Rating
Employee Rating

Jim Baker was awesome and took very good care of us through the whole process. In fact the entire team at Ferman treated great the moment we arrived at the lot. More

by jecrtc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Charles Whaley

Feb 02, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 31, 2020

Dealership Rating
Employee Rating

James was very patient with me. He spent over 45 minutes with me to walk me through everything I needed know about my new 2020 Volvo V60. More

by Bambavaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 02, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 21, 2020

Dealership Rating
Employee Rating

My second Volvo from this dealership. Had a Volvo prior to that which I used this dealership for service. I am very pleased and happy with the service and sales staff. I have never had a bad or unpleasant More

by CHIPPER4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Chris

Dec 22, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 30, 2020

Dealership Rating
Employee Rating

I was very pleased with the help I received from Steve and James while purchasing my first new Volvo. Thank you so very much . I will definitely recommend you to my friends More

by bella2312ts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Charles Whaley

Dec 01, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 27, 2020

Dealership Rating
Employee Rating

I've been taking my car to Ferman Volvo for 9 years. I've been taking my car to Ferman Volvo for 9 years. Wonderful in every way. The service department is amazing. Thank you Matt & Sharon! More

by cmargolies625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Judy - Chris - Mike

Oct 28, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 08, 2020

Dealership Rating
Employee Rating

We had a very positive experience at Ferman Volvo. We are repeat Feman customers and go back because it is an easy experience. Thank you! More

by home3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Charles Whaley

Sep 09, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 31, 2020

Dealership Rating
Employee Rating

Great people and great vehicles!! My sales team was exceptional! From the sales area through to finance, I was very satisfied! Thanks for the late minute, Friday attention! More

by gilyork
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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