James Baker | Page 18
Guest Relations Manager
Ferman Volvo Cars of Tarpon Springs
43530 US Highway 19 N
Tarpon Springs, FL 34689
Dealership Experience
15 yrs, 1 mo
Industry Experience
17 yrs, 10 mos
244 Reviews
Write a Review244 Reviews of James Baker
March 01, 2021
Outstanding customer service. Chris, Jim and Greg made the process seem less. Sue caught us at the right time with her email. Everyone was extremely professional. the process seem less. Sue caught us at the right time with her email. Everyone was extremely professional. More
Other Employees Tagged: Chris, Greg and Sue
February 24, 2021
Bought vehicle sight unseen. Superior communications, super easy transaction, fast service and fantastic salesman and service personnel. Sales manager. Will purchase from Ferman Volvo again super easy transaction, fast service and fantastic salesman and service personnel. Sales manager. Will purchase from Ferman Volvo again More
Other Employees Tagged: Steve Hanson, Charles Whaley, LORENZO
February 02, 2021
Jim Baker was awesome and took very good care of us through the whole process. In fact the entire team at Ferman treated great the moment we arrived at the lot. through the whole process. In fact the entire team at Ferman treated great the moment we arrived at the lot. More
Other Employees Tagged: Steve Hanson, Charles Whaley
December 21, 2020
My second Volvo from this dealership. Had a Volvo prior to that which I used this dealership for service. I am very pleased and happy with the service and sales staff. I have never had a bad or unpleasant to that which I used this dealership for service. I am very pleased and happy with the service and sales staff. I have never had a bad or unpleasant experience there. More
Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Chris
November 30, 2020
I was very pleased with the help I received from Steve and James while purchasing my first new Volvo. Thank you so very much . I will definitely recommend you to my friends and James while purchasing my first new Volvo. Thank you so very much . I will definitely recommend you to my friends More
Other Employees Tagged: Steve Hanson, Charles Whaley
October 27, 2020
I've been taking my car to Ferman Volvo for 9 years. I've been taking my car to Ferman Volvo for 9 years. Wonderful in every way. The service department is amazing. Thank you Matt & Sharon! I've been taking my car to Ferman Volvo for 9 years. Wonderful in every way. The service department is amazing. Thank you Matt & Sharon! More
Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Judy - Chris - Mike
August 31, 2020
Great people and great vehicles!! My sales team was exceptional! From the sales area through to finance, I was very satisfied! Thanks for the late minute, Friday attention! exceptional! From the sales area through to finance, I was very satisfied! Thanks for the late minute, Friday attention! More
August 29, 2020
My salesman,Jim Baker, did a wonderful job keeping me updated about my car. Once I got the car he spent time with me, showing me the different Aspects of the car. The customer service was great. updated about my car. Once I got the car he spent time with me, showing me the different Aspects of the car. The customer service was great. More

