James Baker | Page 21
Guest Relations Manager
Ferman Volvo Cars of Tarpon Springs
43530 US Highway 19 N
Tarpon Springs, FL 34689
Dealership Experience
15 yrs, 1 mo
Industry Experience
17 yrs, 10 mos
244 Reviews
Write a Review244 Reviews of James Baker
March 04, 2020
Marc and Jen went above and beyond to ensure we got the car we wanted. No pressure just kind and honest service. Marc was able to find the perfect car at another Volvo dealership and brought it in quickly car we wanted. No pressure just kind and honest service. Marc was able to find the perfect car at another Volvo dealership and brought it in quickly. Jen and Marc make a great team. We will be back and plan on sending out friends to Ferman. More
Other Employees Tagged: Matt Ketchum, Jen and Marc pulizzano
March 02, 2020
We drove 2hours to look because of their online inventory . After our interaction with James Baker we bought a new XC-60 that same day .He was extremely patient and knew his product. The entire team made us . After our interaction with James Baker we bought a new XC-60 that same day .He was extremely patient and knew his product. The entire team made us feel comfortable. More
Other Employees Tagged: Marc, and Charlie in finance
February 26, 2020
Amazing Team and Experience Flawless to say the least!!! It still surprises me that earlier this week I purchased a car without ever meeting you or visiting your dealership, and Flawless to say the least!!! It still surprises me that earlier this week I purchased a car without ever meeting you or visiting your dealership, and without personally inspecting the car. This was completely out of character for me. She's a real beauty too!! My purchase was made possible because the high level of professionalism and service you provided me which was dependable and trust worthy. Outstanding customer service was given at all times, from start to finish. I believe that every business is built one customer at a time. This review serves to confirm that you have earned my trust and my loyalty. I feel certain that I will be telling all of my friends and family about Ferman Volvo of Tarpon Springs. Sincerely, Angie Sienkiewicz More
Other Employees Tagged: Delivery man was fabulous too.
February 25, 2020
Excellent service as usual. Sharon and matt go above and beyond. I always get a loner car and never have to wait. So grateful for them! Thank you beyond. I always get a loner car and never have to wait. So grateful for them! Thank you More
Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Coleton Reece
February 21, 2020
Love the people, love the service. Ferman Volvo has taken great care of our needs for many years. Came in for service saw a great deal and ended up buying a new XC60 T8 hybrid. taken great care of our needs for many years. Came in for service saw a great deal and ended up buying a new XC60 T8 hybrid. More
Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Coleton Reece
February 17, 2020
This was absolutely the best experience leasing for the first time. My sale person was James Baker and he was wonderful..He and Steve Hanson answered all of my questions and got me a great deal. I recommen first time. My sale person was James Baker and he was wonderful..He and Steve Hanson answered all of my questions and got me a great deal. I recommend Ferman Volvo Cars of Tarpon Springs everyone who would rather deal with a caring Sales team over a sales team who pressures, talks in circles and does not try to work with the client . Thank you for everything ! More
Other Employees Tagged: Steve Hanson
February 11, 2020
ENTIRE staff was polite and accommodating.Our wait time was very reasonable and waiting room was comfortable and pleasant. Snacks were appreciated too. Will definitely recommended Ferman Volvo to friends. was very reasonable and waiting room was comfortable and pleasant. Snacks were appreciated too. Will definitely recommended Ferman Volvo to friends. More
Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Coleton Reece
January 29, 2020
Overall this was a seamless process. The negotiation was simple and to the point. Some dealers use pressure cooker tactics that make the process feel uncomfortable. My experience was not that way at all. simple and to the point. Some dealers use pressure cooker tactics that make the process feel uncomfortable. My experience was not that way at all. More
January 29, 2020
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