James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs

James Baker | Page 21

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

Contact Me
5.0
244 Reviews

Dealership Experience

15 yrs, 1 mo

Industry Experience

17 yrs, 10 mos

5.0

244 Reviews

Write a Review

244 Reviews of James Baker

March 04, 2020

Dealership Rating
Employee Rating

Marc and Jen went above and beyond to ensure we got the car we wanted. No pressure just kind and honest service. Marc was able to find the perfect car at another Volvo dealership and brought it in quickly More

by MICHAELCMOBLEY34
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, Jen and Marc pulizzano

Mar 05, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 02, 2020

Dealership Rating
Employee Rating

We drove 2hours to look because of their online inventory . After our interaction with James Baker we bought a new XC-60 that same day .He was extremely patient and knew his product. The entire team made us More

by kbcb620
Recommend Dealer
Yes

Other Employees Tagged: Marc, and Charlie in finance

Mar 03, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 26, 2020

Dealership Rating
Employee Rating

Amazing Team and Experience Flawless to say the least!!! It still surprises me that earlier this week I purchased a car without ever meeting you or visiting your dealership, and More

by canesmom36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Delivery man was fabulous too.

Feb 28, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 25, 2020

Dealership Rating
Employee Rating

Excellent service as usual. Sharon and matt go above and beyond. I always get a loner car and never have to wait. So grateful for them! Thank you More

by missydawn75
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Coleton Reece

Feb 26, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 21, 2020

Dealership Rating
Employee Rating

Love the people, love the service. Ferman Volvo has taken great care of our needs for many years. Came in for service saw a great deal and ended up buying a new XC60 T8 hybrid. More

by dschick1711
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Coleton Reece

Feb 21, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 17, 2020

Dealership Rating
Employee Rating

This was absolutely the best experience leasing for the first time. My sale person was James Baker and he was wonderful..He and Steve Hanson answered all of my questions and got me a great deal. I recommen More

by andrehelfreich2012
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson

Feb 21, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 17, 2020

Dealership Rating
Employee Rating

I would say that we had best experience in purchasing car in my 23 plus years stay in USA. I will rate it at the top class experience More

by rpathuru
Recommend Dealer
Yes
Feb 19, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 11, 2020

Dealership Rating
Employee Rating

ENTIRE staff was polite and accommodating.Our wait time was very reasonable and waiting room was comfortable and pleasant. Snacks were appreciated too. Will definitely recommended Ferman Volvo to friends. More

by jocowing
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Coleton Reece

Feb 12, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 29, 2020

Dealership Rating
Employee Rating

Overall this was a seamless process. The negotiation was simple and to the point. Some dealers use pressure cooker tactics that make the process feel uncomfortable. My experience was not that way at all. More

by whoodair
Recommend Dealer
Yes
Jan 30, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 29, 2020

Dealership Rating
Employee Rating

Chris, James, and Steve were great to work with on my new car purchase. Very professional and made the whole process easy. Five stars for all. More

by David D
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy , Steve Hanson

Jan 30, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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