

James Baker
Guest Relations Manager
Ferman Volvo Cars of Tarpon Springs
43530 US Highway 19 N
Tarpon Springs, FL 34689
Dealership Experience
14 yrs, 2 mos
Industry Experience
16 yrs, 11 mos
224 Reviews
Write a Review224 Reviews of James Baker
May 30, 2025
Chris and Jim provided great follow up and the sales process was exact and professional without being pushy or overbearing. I passed up dealerships in my state do get delivery from Ferman because of th process was exact and professional without being pushy or overbearing. I passed up dealerships in my state do get delivery from Ferman because of their abilities and willingness to conduct business. More
Other Employees Tagged: Chris Roy
April 26, 2025
Great team across the board. Excellent communication, customer oriented, efficient. Through in the info they provide to support the sale. Excellent communication, customer oriented, efficient. Through in the info they provide to support the sale. More
Other Employees Tagged: James Baker
April 16, 2025
This is my 3rd car purchase with Ferman Volvo and James Baker! 5 plus stars! Amazing Dealership and Jim was amazing! Highly recommend!! Baker! 5 plus stars! Amazing Dealership and Jim was amazing! Highly recommend!! More
Other Employees Tagged: Chris Roy, Sharon O'Connor
March 26, 2025
I have dealt with 3 dealerships over the years and Ferman Volvo ranks the highest. Appointments are on time, staff is knowledgeable and friendly, great showroom too. Volvo ranks the highest. Appointments are on time, staff is knowledgeable and friendly, great showroom too. More
Other Employees Tagged: Sharon O'Connor
March 26, 2025
Jim did a wonderful job and there was absolutely no pressure with the sale. We went back multiple times before we actually purchased the car pressure with the sale. We went back multiple times before we actually purchased the car More
Other Employees Tagged: Chris Roy, James Forcina
March 11, 2025
Jackie, James and Christine resolved my XC 60 issue. I really don’t think that there anything else to say. I really don’t think that there anything else to say. More
Other Employees Tagged: James Forcina , Jackie
March 05, 2025
Informed, polite, respectful of my Volvo knowledge. Did not oversell or push hard to close. Respected my time and decision process. Left dealership having made a friend. Will definitely maintain con Did not oversell or push hard to close. Respected my time and decision process. Left dealership having made a friend. Will definitely maintain contact with additional purchases. More
Other Employees Tagged: Charlie Cox
March 05, 2025
The folks at Ferman are just the best. They are attentive to my needs, taking an interest in satisfying the concerns that brought me to them in a timely manner. I always leave feeling th They are attentive to my needs, taking an interest in satisfying the concerns that brought me to them in a timely manner. I always leave feeling that I’ve been treated as a valued customer and that my time has been well spent. Well done, team Ferman! More
Other Employees Tagged: Sharon O'Connor, Michael Kashtan, James Forcina
March 05, 2025
The Ferman Volvo Team are very professional. I have purchased several Volvos from this dealership and have enjoyed the experience. I have purchased several Volvos from this dealership and have enjoyed the experience. More
Other Employees Tagged: Chris Roy, Sharon O'Connor , Heather