James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs

James Baker | Page 23

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

Contact Me
5.0
246 Reviews

Dealership Experience

15 yrs, 4 mos

Industry Experience

18 yrs, 1 mo

5.0

246 Reviews

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246 Reviews of James Baker

December 16, 2019

Dealership Rating
Employee Rating

Very Pleasant The staff was friendly and very accommodating. We were taken around and introduced to other employees such as the customer service manager and the par More

by nalban
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

November 02, 2019

Dealership Rating
Employee Rating

Service and car updates Great friendly knowledgeable staff! They are great to work with. Give professional service. Easy to get appointments and have your car done on time. A More

by vstepcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Nov 04, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

November 01, 2019

Dealership Rating
Employee Rating

great customer service they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. More

by siouxrose20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Alan Klingaman, Coleton Reece

Nov 04, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 22, 2019

Dealership Rating
Employee Rating

Amazing They where very helpful and went beyond to make me happy with my choice. Jim didn’t give up on me and Alan was very careful explaining all about my ne More

by jeanini_18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alan Klingaman

Oct 22, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 18, 2019

Dealership Rating
Employee Rating

Trustworthy & Professional The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no More

by JOANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Judi

Oct 21, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 10, 2019

Dealership Rating
Employee Rating

Always Top Notch Service Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry More

by jeanetteasaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

Oct 10, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 13, 2019

Dealership Rating
Employee Rating

Superior service department I am never disappointed with Ferman Volvo service. Matt and Sharon are always helpful, friendly and most importantly "get the job done." Not only do More

by DOC3103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum

Sep 13, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

September 02, 2019

Dealership Rating
Employee Rating

Online purchase The car was as advertised, the people were very nice at the dealership. They were worried they had not showed us a small scratch and wanted to make su More

by lauraannmatthews4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 29, 2019

Dealership Rating
Employee Rating

Used Caddy My sales rep Jim Baker was great, professional and courteous. The sales manager Chris was friendly as well. I came back to pick up my custom tires, More

by ygodfrey2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 05, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 29, 2019

Dealership Rating
Employee Rating

Everyone extremely nice and helpful I have bought Volvo’s from the Tarpon Springs dealership for years and have never been disappointed. They are always friendly, helpful and informative More

by cmwr512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy

Aug 05, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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