James Baker | Page 23
Guest Relations Manager
Ferman Volvo Cars of Tarpon Springs
43530 US Highway 19 N
Tarpon Springs, FL 34689
Dealership Experience
15 yrs, 1 mo
Industry Experience
17 yrs, 10 mos
244 Reviews
Write a Review244 Reviews of James Baker
November 01, 2019
great customer service they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. they were super helpful, they made my whole situation a great experience. they did a great job calling my nerves and fixed my car with ease. More
Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum, Alan Klingaman, Coleton Reece
October 22, 2019
Amazing They where very helpful and went beyond to make me happy with my choice. Jim didn’t give up on me and Alan was very careful explaining all about my ne They where very helpful and went beyond to make me happy with my choice. Jim didn’t give up on me and Alan was very careful explaining all about my new suv. Thank guys More
Other Employees Tagged: Alan Klingaman
October 18, 2019
Trustworthy & Professional The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no they will treat me (and my car) well. More
Other Employees Tagged: Sharon O'Connor , Matt Ketchum, Judi
October 10, 2019
Always Top Notch Service Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry. Thank you! More
Other Employees Tagged: Sharon O'Connor , Matt Ketchum
September 13, 2019
Superior service department I am never disappointed with Ferman Volvo service. Matt and Sharon are always helpful, friendly and most importantly "get the job done." Not only do I am never disappointed with Ferman Volvo service. Matt and Sharon are always helpful, friendly and most importantly "get the job done." Not only do I go there for the automobile service but frankly it is the only reason I purchase cars at this dealership. More
Other Employees Tagged: Chris Roy, Sharon O'Connor , Steve Hanson, Matt Ketchum
September 02, 2019
Online purchase The car was as advertised, the people were very nice at the dealership. They were worried they had not showed us a small scratch and wanted to make su The car was as advertised, the people were very nice at the dealership. They were worried they had not showed us a small scratch and wanted to make sure we still wanted the car. Great experience. More
August 29, 2019
Used Caddy My sales rep Jim Baker was great, professional and courteous. The sales manager Chris was friendly as well. I came back to pick up my custom tires, My sales rep Jim Baker was great, professional and courteous. The sales manager Chris was friendly as well. I came back to pick up my custom tires, service was still excellent. More
July 29, 2019
Everyone extremely nice and helpful I have bought Volvo’s from the Tarpon Springs dealership for years and have never been disappointed. They are always friendly, helpful and informative I have bought Volvo’s from the Tarpon Springs dealership for years and have never been disappointed. They are always friendly, helpful and informative. Service with a Smile. More
Other Employees Tagged: Chris Roy
July 25, 2019
Nice staff very friendly We enjoyed our experience with Jim at Tarpon Springs Volvo and would recommend this dealership to friends and family. Jim made it easy to make a dec We enjoyed our experience with Jim at Tarpon Springs Volvo and would recommend this dealership to friends and family. Jim made it easy to make a decision on our purchase of our Volvo XC70. More
July 04, 2019
Concierge service Rocks From the moment I was in the showroom if I needed (or wanted ) anything it was taken care of efficiently and courteously . Alot of smiles , and seem f From the moment I was in the showroom if I needed (or wanted ) anything it was taken care of efficiently and courteously . Alot of smiles , and seem furthermore like genuine people . I felt comfortable at Ferman Volvo and would be happy to recommend to a friend , family , or even anyone in passing whom it happened to come up . More

