James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs
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James Baker | Page 3

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

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5.0
185 Reviews

Dealership Experience

13 yrs

Industry Experience

15 yrs, 9 mos

5.0

185 Reviews

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185 Reviews of James Baker

August 13, 2023

Dealership Rating
Employee Rating

Josh our sales guy along with everyone else at Ferman Volvo were an absolute pleasure to work with. Look forward to doing business with them for many years to come. More

by juancarlos.madero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh McCain, Michael Kashtan , Tony Cerullo, Steve Hanson

Aug 14, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

August 09, 2023

Dealership Rating
Employee Rating

Just bought my 5th Volvo from Jim Baker. He is awesome to work with. Their service team, Matt & Sharon always take the best care of me. Ferman Volvo is top notch! More

by jeanetteasaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

Aug 10, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

July 30, 2023

Dealership Rating
Employee Rating

Appointment was easy to make. Service was on time. Service and Parts Department were attentive. More

by mz1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Matt Ketchum

Jul 31, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 27, 2023

Dealership Rating
Employee Rating

As always, Ferman Volvo exceeds our expectations. From sales (Jim Baker) to the entire service crew (Matt), you're the best. More

by penning1
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Jun 28, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 22, 2023

Dealership Rating
Employee Rating

Very professional team. James was awesome. Matt in service is very accommodating. I think Volvo is overdoing things with canned water. More

by Devagb
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Tony Cerullo, Matt Ketchum

Jun 23, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 21, 2023

Dealership Rating
Employee Rating

Great place to buy a car! 5 star process. My sales representative was outstanding. The finance rep. was very thorough and helpful. I bought my car in record time. I am very sa More

by licet_g
Sales Price Transparency
Recommend Dealer
Yes
Jun 22, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 20, 2023

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Employee Rating

Had a great expiration at the dealership, very professional customer. Jim Baker and the Finance Manager were very good. More

by cesar ortega
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Coleton Reece

Jun 21, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 18, 2023

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Employee Rating

Jim is extremely knowledgeable and very courteous. I like his “no pressure” approach. This is the second car I have purchased with Jim and Ferman Volvo. More

by JSLTENNIS
Recommend Dealer
Yes
Jun 20, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 17, 2023

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Employee Rating

They were wonderfull very considerate and very pleasant helpfull would recommend everyone to go there More

by davisteressa14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh McCain, Michael Kashtan , Tony Cerullo, Steve Hanson

Jun 20, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

June 17, 2023

Dealership Rating
Employee Rating

They were wonderfull very considerate and very pleasant helpfull would recommend everyone to go there More

by davisteressa14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh McCain, Michael Kashtan , Tony Cerullo, Steve Hanson

Jun 20, 2023

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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