James Baker | Page 5

I am so grateful for Jim and the team at Ferman Volvo! I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for 64 days. The stress of dealing with insurance and trying to find a new car at an unexpected time, while so many other people were doing the same due to flooded cars, was not something I was looking forward to. Jim was great though! He was very responsive (as was Chris), Jim also kept me in the loop while I compared various vehicles to see what would work best for my family, even though it took me a few weeks of working through everything. He knew what I was looking for as far as my non-negotiables, and when he saw we found a vehicle that was close, he was able to get a tow hitch added in at no extra cost for me, so that I would have everything I needed for without waiting for another vehicle to come along. Not only did he find ways to help us find what worked best, but the finance team was also able to work with us, and we were excited to find that they work closely with our credit union, making the process smooth and giving us options to help us figure out what we were most comfortable moving forward with. I am so grateful for the patience and expertise, as well as how far they were willing to go to help put my family back into a safe vehicle that met all of our needs in this rather busy time of everyone needing replacement cars. Thank you to Jim and everyone at Ferman Volvo for all of your due diligence and efforts! More

by jkslayton Verified Customer Verified Customer

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I had a great experience purchasing my car. I always dread car shopping but this could not have been easier. I always dread car shopping but this could not have been easier. More

by yanceyloriann Verified Customer Verified Customer

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We usually bring our Volvos here for service, the last time we wound up purchasing a car from them. They are always friendly and professional. time we wound up purchasing a car from them. They are always friendly and professional. More

by Jgftampa Verified Customer Verified Customer

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Friendly Staff, easy to work with and convenient to make appointments for service and repairs. appointments for service and repairs. More

by plcgmc79 Verified Customer Verified Customer

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Great experience. Very quick process from start to finish. I would recommend to friends and family. Very quick process from start to finish. I would recommend to friends and family. More

by 25 Black Edition Verified Customer Verified Customer

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Very professional transaction. No surprises. Dealership is clean and modern. Friendly and straight forward folks. No surprises. Dealership is clean and modern. Friendly and straight forward folks. More

by cappestate Verified Customer Verified Customer

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A great experience, no high pressure sales approach which was refreshing. A straight forward, knowledgeable salesman, Jim Baker, made the difference from previous new car purchases. was refreshing. A straight forward, knowledgeable salesman, Jim Baker, made the difference from previous new car purchases. More

by lbdils Verified Customer Verified Customer

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Jim Baker is an excellent caring sales rep. Very pleased with my Volvo XC40 2024. Jim made car buying easy. There was no pressure to buy when I went to what cars were for sale on the car lot. Very pleased with my Volvo XC40 2024. Jim made car buying easy. There was no pressure to buy when I went to what cars were for sale on the car lot. More

by colette.curley Verified Customer Verified Customer

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Very convenient, the paperwork was all completed and the vehicle was prepped and ready to take home once I arrived on the way from work. vehicle was prepped and ready to take home once I arrived on the way from work. More

by tedkozak Verified Customer Verified Customer

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Was able to sign lease contract in very short time after Helene with little hassle Helene with little hassle More

by pzantal Verified Customer Verified Customer

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