James Banach
James Banach at Herb Chambers Toyota of Auburn

James Banach | Page 23

Service Advisor

Herb Chambers Toyota of Auburn

809 Washington St
Auburn, MA 01501

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4.9
289 Reviews
4.9

289 Reviews

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289 Reviews of James Banach

May 31, 2021

Dealership Rating
Employee Rating

Service was great. Very timely and friendly. I have not had any problems with both sales and service dept. Herb Chambers Auburn does a good job! More

by CDwhalen54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn, we appreciate your positive feedback!

May 29, 2021

Dealership Rating
Employee Rating

Quality of service and office environment is very customer centered. The staff make sure they explain what needs to be done now and also provide a timeframe in which to fix anything that has been dia More

by Kelvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran , Chan Nguyen, Martin

Jun 01, 2021

Herb Chambers Toyota of Auburn responded

Kelvin, Thank you for the honest review. We're glad to hear you enjoyed the quality of care received during your service visit and appreciate the kind words! We look forward to seeing you at your next appointment! - Herb Chambers Toyota of Auburn

Jun 01, 2021

Kelvin responded

You will see me soon! You’re welcome!

May 28, 2021

Dealership Rating
Employee Rating

Excellent job , thank you so much james for all your help , for all the attention and all the info you give to me about my truck , More

by Carlos L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Eldean

May 28, 2021

Herb Chambers Toyota of Auburn responded

This is so great to hear, Carlos! Thank you for choosing Herb Chambers Toyota of Auburn!

May 25, 2021

Dealership Rating
Employee Rating

Excellent customer service. Minimal wait time and good attention to detail. Nice showroom and very well maintained garage and work bays. Would recommend for service. More

by G4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Herb Chambers Toyota of Auburn responded

This is a fantastic review! Thanks from the entire team at Herb Chambers Toyota of Auburn!

May 12, 2021

Dealership Rating
Employee Rating

Jeff Krasner always goes the extra mile.Fantastic Jeff Krasner always goes the extra mile. Fantastic service keeps us coming back. During this pandemic he goes out of his way to come pick up our car More

by markl40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner

May 12, 2021

Herb Chambers Toyota of Auburn responded

Our goal is to provide top notch customer service, and I am glad to hear that Jeff and our team have shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

May 10, 2021

Dealership Rating
Employee Rating

The service was great and the people are curtesy and very helpful they extended a little more time to straighten out my debit card so I could make my appointment More

by macdoozer0691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Krasner, Alyssa Moran , Chan Nguyen

May 12, 2021

Herb Chambers Toyota of Auburn responded

Thank you for choosing Herb Chambers Toyota of Auburn, we appreciate your positive feedback!

May 04, 2021

Dealership Rating
Employee Rating

They are very courteous and accommodating to my schedule. The work performed is always first rate. The service advisor was also thorough in making timely recommendations in order to keep my car running well. More

by John G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alyssa Moran

May 04, 2021

Herb Chambers Toyota of Auburn responded

Hi John, thank you for the fantastic review! We look forward to seeing you tomorrow at Herb Chambers Toyota of Auburn!

April 30, 2021

Dealership Rating
Employee Rating

I have always received prompt service . I went In for a recall and Jim was courteous and very helpful. In fact they found a little problem inside my vehicle and took care of it with a suggestion. Thanks Ji More

by Beach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 30, 2021

Herb Chambers Toyota of Auburn responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers Toyota of Auburn!

April 29, 2021

Dealership Rating
Employee Rating

Assisted with all my questions and advise on the car operation; performance. Not taken the time to read the owner’s manual, I had questions about components and equipment function of the. Vehicle. More

by Jvillamilvic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mateo Lako

Apr 29, 2021

Herb Chambers Toyota of Auburn responded

Thank you for your feedback! Please don't hesitate to reach out if there is anything more we can do for you.

April 28, 2021

Dealership Rating
Employee Rating

I went just for a frame inspection on my 2011 Tacoma and James from service went true with the vin# to find out i have 2 more recall, so with out any hesitation he makes me a appointment to take care of eve More

by Scionxd
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Apr 29, 2021

Herb Chambers Toyota of Auburn responded

We're so glad James could take care of everything for you! We love going the extra mile for our customers, and we hope to work with you again in the future! - The Herb Chambers Toyota of Auburn Team

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