James Betancourt
James Betancourt at Sullivan Cadillac

James Betancourt | Page 2

Certified Sales & Leasing Professional

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.4
76 Reviews
4.4

76 Reviews

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76 Reviews of James Betancourt

October 09, 2025

Dealership Rating
Employee Rating

James did a great job all the way through the transaction and everyone was very helpful also. I always recommend James ans Sullivan. More

by dew031645
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Oct 10, 2025

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that James provided you with such excellent service during your transaction. At Sullivan Cadillac, we strive to ensure that our team is helpful and attentive. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

August 27, 2025

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Prompt and professional service, no pressure, and we love our new Cadillac Optique! Look forward to doing future business. More

by BETHANY.ZORBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 27, 2025

Sullivan Cadillac responded

Thank you for your wonderful review, Bethany! We’re thrilled to hear that you enjoyed our prompt and professional service at Sullivan Cadillac, and that you’re loving your new Cadillac Optiq. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

August 23, 2025

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Great service and very professional. Made the purchase easy and stress free. Great place would buy from them again. More

by JEFFSHEROUSE
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Aug 24, 2025

Sullivan Cadillac responded

Thank you for your kind words, Jeff! We’re thrilled to hear that you had a great experience with Sullivan Cadillac. Our team strives to make the purchasing process easy and stress-free, and we appreciate your trust in us. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

July 24, 2025

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Very easy to work with this dealership. Sales person was excellent! Recommended to anyone needing or wanting to purchase a Cadillac. More

by ceh0
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Jul 24, 2025

Sullivan Cadillac responded

Thank you for your review! We're glad to hear that you found Sullivan Cadillac easy to work with and that our salesperson provided excellent service. We appreciate your recommendation and look forward to assisting you again. Sincerely, The Sullivan Cadillac Team

May 06, 2025

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Awesome experience we love the car. The dealership was very helpful and knowledgeable. Thank you More

by TURKEY307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Frampton, Ronnie Rodriguez, Bob Vitrano , Mike Dallett, Chris Fredericks, Shelby Moscorelli, Jessica Perez, Jordan Perry, Reece Vaugh-Edwards

May 06, 2025

Sullivan Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that you love your new car and had an awesome experience at Sullivan Cadillac. Our team takes pride in helping our customers, and we appreciate your recognition of their knowledge and assistance. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

April 24, 2025

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Finance manager, Mikell lied about our interest rate! He told us 5.99 and I asked about going elsewhere, including GM Told us it was the lowest anywhere! Heard from Space Credit Union and it is 6.99!! More

by NANCEE4953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Enoch Mikell

Apr 25, 2025

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concern regarding the interest rate discussed during your visit to Sullivan Cadillac. Please feel free to contact us directly so we can discuss your concerns further. Sincerely, The Sullivan Cadillac Team

April 07, 2025

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DON'T BUY FROM THIS DEALWRSHIP! James Batancourt knowingly presented a Cadillac SUV to me that was not exactly what I was looking for. He failed to point out that it was not AWD. He More

by jekopp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 09, 2025

Sullivan Cadillac responded

Thank you for your feedback. We understand your concerns regarding the details of your purchase at Sullivan Cadillac and the communication about the SUV's features. Your experience is important to us, and we take your comments seriously. We encourage you to reach out to us directly so we can address your situation appropriately and learn more about your experience. Thank you for bringing this to our attention. Sincerely, The Sullivan Cadillac Team

March 25, 2025

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Employee Rating

Mostly friendly and helpful staff both in the service and sales departments. There was a delivery incident which I now have overlooked and should be forgotten. Thank you. More

by RWORTLIEB
Recommend Dealer
Yes
Mar 27, 2025

Sullivan Cadillac responded

Thank you for your feedback! We're glad to hear that you found our staff in the service and sales departments to be friendly and helpful. We appreciate your understanding regarding the delivery incident, and we're committed to providing the best experience possible at Sullivan Cadillac. If you have any further concerns or need assistance, please don't hesitate to reach out to us. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

January 17, 2025

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When I got into the car at the delaership after the repair was complete, I noticed a distinct odor, I thought it might be coming from the installaiton of the rain sensor, but after I got home I noticed More

by SHARON.STEVE.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand that finding an odor and cleanliness issues in your vehicle can be frustrating, especially after a repair at Sullivan Cadillac. Your feedback is valuable, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly, so we can address these concerns and ensure your vehicle is in the best condition. Thank you again for your input, and we look forward to assisting you further. Sincerely, The Sullivan Cadillac Team

December 29, 2024

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Employee Rating

Jay Tracey is the best salesman in the world. However I bought A Cadillac and he is not allowed to sell them. I was sent over to the Cadillac division. I paid cash and the paperwork took 4 hour More

by smannmbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2024

Sullivan Cadillac responded

Thank you for sharing your experience with us. We appreciate your continued support and loyalty to Sullivan Cadillac after purchasing your 11th car! While we're glad you had a positive impression of Jay, we understand that the lengthy paperwork process in the finance department was frustrating. Your feedback is important, and we will look into ways to improve efficiency in that area. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

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