James Betancourt
James Betancourt at Sullivan Cadillac
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James Betancourt | Page 2

Sales & Leasing Specialist

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of James Betancourt

February 27, 2024

Dealership Rating
Employee Rating

Dealership personnel were friendly and customer oriented. James was a very courteous sales person who was not pushy. That was a huge plus. More

by YOYOSAM66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 29, 2024

Sullivan Cadillac responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Sullivan Cadillac. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Sullivan Cadillac Team

February 14, 2024

Dealership Rating
Employee Rating

The finance part is unorganized and a bit predatory. Spent 8 hours there day one. I was happy with the 7.99% for 62 months at $380. Then I had to come back day two and apent about an hour for 8.19%, 66 More

by ELFRESHWATER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 15, 2024

Sullivan Cadillac responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

February 12, 2024

Dealership Rating
Employee Rating

This dealership is very good. This is the third car I bought from this dealership. More

by hdsoto1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber

Feb 14, 2024

Sullivan Cadillac responded

It was a pleasure to read about your third car-buying experience at Sullivan Cadillac. Congratulations on your new ride! Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

February 11, 2024

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Employee Rating

Very pleased with the way I was treated by James and all that helped me get my car. I am pleased with the deal that I made and would recommend Sullivan to my friends. More

by SPARKY1746
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 13, 2024

Sullivan Cadillac responded

First and foremost thank you so much for leaving this fantastic review! At Sullivan Cadillac, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new ride and can't wait to see you again soon! Sincerely, The Sullivan Cadillac Team

February 08, 2024

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Employee Rating

Always helpful and pleasant to work with. Clean restrooms and waiting area. Thanks for washing and vacuuming my car every visit. More

by SHONEAL322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2024

Sullivan Cadillac responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Sullivan Cadillac special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. We are glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, The Sullivan Cadillac Team

February 06, 2024

Dealership Rating
Employee Rating

James is excellent to work with. He is superb at educating you about your new vehicle purchase and takes time with you to go over everything. We always work with James. He's the b More

by DWIESE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2024

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

January 25, 2024

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Employee Rating

Was treated very well some issues at first salesman work with me. Thank you Sullivan 😊 More

by TERRYLBORTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Sullivan Cadillac responded

Your compliments and kind words mean so much to us and our team, Terry! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Sullivan Cadillac Team

January 14, 2024

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Employee Rating

AWESOME PEOPLE! STRESS FREE DEAL AND NO SURPRISES AT THE END. THIS WAS MY SECOND PURCHASE FROM THEM. More

by 177s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Trott, Enoch Mikell

Jan 16, 2024

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

Jan 17, 2024

177s responded

ITS YOUR PEOPLE WHO MAKE THE DIFFERENCE !

January 09, 2024

Dealership Rating
Employee Rating

Very helpful. James is a great salesman! He worked hard to get the job done. More

by JETTLOVESMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2024

Sullivan Cadillac responded

We loved reading this review! Happy customers are our aim, and it appears James really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sullivan Cadillac Team

January 08, 2024

Dealership Rating
Employee Rating

THE DEAL I GOT WITH THE HELP OF JOE TROTT. ..JAMES BETANCOURT...ENOCH MIKELL WAS AWESOME AND STRESS FREE. THIS IS THE SECOND VEHICLE THAT I HAVE GOT AT THIS DEALERSHIP AND LOVED THE WAY I WAS T More

by 177s
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph Trott, Enoch Mikell

Jan 10, 2024

Sullivan Cadillac responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car-buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Sullivan Cadillac Team

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