James Betancourt
James Betancourt at Sullivan Cadillac

James Betancourt | Page 7

Certified Sales & Leasing Professional

Sullivan Cadillac

4040 SW College Rd
Ocala, FL 34474

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4.4
77 Reviews
4.4

77 Reviews

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77 Reviews of James Betancourt

October 26, 2023

Dealership Rating
Employee Rating

Service was very prompt and efficient. The staff was courteous and it took less time than what was estimated. More

by SALVINAS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell , Janie Mosley

Oct 27, 2023

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

October 25, 2023

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Reliable quality service was provided. I was kept informed by my service writer and did not have reasons to complain. I will continue to use Sullivan for my Corvettes, GMC Yukon, and Lyric More

by davidrosser777
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell

Oct 26, 2023

Sullivan Cadillac responded

David, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

October 08, 2023

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Great experience. Professional experience! Very please with the whole experience. Will recommend to everyone! Thanks. More

by MFORD3654
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber , Jessica Perez

Oct 10, 2023

Sullivan Cadillac responded

We cannot thank you enough for your wonderful review of Sullivan Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sullivan Cadillac Team

October 03, 2023

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Great dealership. I have purchased several vehicles there and all of my service is done there. Wouldn’t dream and using anyone else for my caddy. More

by Pushthebuttonmarkedbooze
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Enoch Mikell, Joey Frampton, Ronnie Rodriguez, Bob Vitrano , Jessica Perez, John Rollin, Joseph Trott, Jaime Daigle

Oct 05, 2023

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

September 29, 2023

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My experience at Sullivan Cadillac is the same every time. I'm treated with respect and taken care of quickly. More

by jtrott0
Service Price Transparency
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Recommend Dealer
Yes
Oct 02, 2023

Sullivan Cadillac responded

Thank you for writing this amazing review for our team! At Sullivan Cadillac, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Sullivan Cadillac Team

August 30, 2023

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Wonderful to work with! Great people! Would buy again and recommend.to friends and family! More

by tomlin01us
Sales Price Transparency
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jared Reynolds

Aug 31, 2023

Sullivan Cadillac responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Sullivan Cadillac Team

August 24, 2023

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Jamie in service is great. She works hard to get your service done quickly as she can. If there is an issue she keeps in contact with you so you know what’s going on. More

by jim.boys
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Enoch Mikell

Aug 25, 2023

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

August 15, 2023

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Great Salesman, Easy Process, Helpful Sales Manager. We will be buying from in the future! More

by CRILEY7
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Recommend Dealer
Yes
Aug 24, 2023

Sullivan Cadillac responded

Thank you so much for the amazing review! We're glad to hear the car-buying process was fast and easy. We look forward to working with you again soon. Take care! Sincerely, The Sullivan Cadillac Team

August 09, 2023

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They do a great job. I am not happy with the car. I need a new one. More

by FIEBKEROBERT65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Richard Gruber, Enoch Mikell, Jared Reynolds, Ronnie Rodriguez , Jose Cruz, Tim Ginther, Jessica Perez, Luke Reynolds, John Rollin

Aug 11, 2023

Sullivan Cadillac responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further so we can help you with your car needs, if you could please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

August 04, 2023

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They have been amazing to work with, the service team have taken care of every need with our XT6 that we’ve had thanks again and keep up the amazing work and service More

by ESHANEHOUGH
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Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Sullivan Cadillac responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Sullivan Cadillac Team

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