James Bouras
James Bouras at The Highline Group
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James Bouras | Page 14

General Sales Manager

The Highline Group

1150 Westford St
Lowell, MA 01851

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5.0
154 Reviews

I pride myself on exceptional customer service and the ability to get the job done. Coming from a business background, I am detail oriented and pride goes into my work. You won't be disappointed when you come visit Jimmy the Greek here at High Line Group.

Dealership Experience

7 yrs, 7 mos

Industry Experience

8 yrs, 11 mos

Languages Spoken

Greek Greek

Spanish Spanish

5.0

154 Reviews

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154 Reviews of James Bouras

November 16, 2017

Dealership Rating
Employee Rating

James is the best salesman Thanks to everyone one the store special thanks to James and the team you Rock everyone I'm definitely sent you more customers ,very professional, fri More

by Erneston 1992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 11, 2017

Dealership Rating
Employee Rating

Happy with my purchase James was very accommodating showing me cars in my price range. I have to admit that there was absolutely no wiggle room in the price and that was a b More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 11, 2017

Dealership Rating
Employee Rating

Awesome service Thankyou for making my first car purchase an easy and fun experience! I highly recommend them, they will try their hardest to meet every requirement t More

by Jw.rae3514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Williams

November 09, 2017

Dealership Rating

One of the best. Upon arrival the staff welcomed me with open arms and was very friendly. Sales reps are more than polite. Couldn’t asked for a been environment. Every More

by AudiGuy15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Dudevoir

November 07, 2017

Dealership Rating
Employee Rating

Excellent experience Chad and his crew made a really tough situation into a smooth and seamless experience. After losing both cars to a tree limb we were in dire strait More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Williams , Greg Dudevoir

November 01, 2017

Dealership Rating
Employee Rating

Professional. We had a pleasant and professional experience buying the car. We got a great deal on the car and expect to buy another car from them. More

by Peter Stone
Recommend Dealer
Yes

October 30, 2017

Dealership Rating
Employee Rating

Last Stop Was the Best I was looking for a car that met 3 criteria. Didn't have any luck until I found High Line. They had just what I was looking for at a price I could aff More

by Mom's new car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 29, 2017

Dealership Rating
Employee Rating

Great service The Finance team went above and beyond to find the best car available for me. Fast service, went home with the car the same day. More

by Benlara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Dudevoir

October 27, 2017

Dealership Rating
Employee Rating

Stand behind their cars After convertible shop couldn't seal rear window, they ordered another top. Lots of quality cars here, I found a low price for a decent convertible More

by ARTHUR W. COLLINS JR.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

October 23, 2017

Dealership Rating
Employee Rating

Description was a flat out lie! On 10-20-2017 I called James Bouras at Highline Group to ask about a 2008 Infiniti FX 45. One owner, 46k miles, with a price of 22k . With these miles More

by 1988donzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 24, 2017

The Highline Group responded

We appreciate any review in order to continue to be successful as we have been for the last 30 years or in order to improve and refine ourselves. The Infiniti FX45 you looked at is in very good condition for a car that is almost 10 years old. After arriving and test driving our vehicle you stated that it runs and drives excellent but unfortunately you are very anal about your cars and expect them to be in pristine condition. In order for you to move forward you would need an additional $2000 taken off from the already negotiated price. This is something that was not possible. Out of courtesy and respect, since you were here, I offered to help you with another Infiniti a QX70 that was a similar vehicle or maybe another one that would suit your taste. I apologize for being courteous. I wish your thoughts had been brought to light that day and not after the fact in a review. We left on nice terms where you smiled and said you would enjoy the city of Boston for the day. We appreciate the opportunity to earn your business and will move forward to continue serving our customers and striving for the best in sales and service. James Bouras High Line Group

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