James Briars

Excellent service dept. Professional, accurate and great at communication. Work was completed on time and as promised. Professional, accurate and great at communication. Work was completed on time and as promised. More

by SOBDBQ Verified Customer Verified Customer

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James was extremely rude argumentative and did not treat me as a valued customer in fact he disputed a mechanic mistake , shrugged and acted as if it was no big deal that I would need another timing chain a me as a valued customer in fact he disputed a mechanic mistake , shrugged and acted as if it was no big deal that I would need another timing chain and made the comment I don’t know how you drive . I am a73 year old women who’s drives my children to school and taking them to various activities my car is extremely important to be safe - I take good care of my car . My rental car reeked of marijuana that also was met with nonchalance - only the service manger was of any help . Due to James demeanor I am thinking of not replacing my Honda with another Honda but finding a different make of car . Honda on Grand has not been very helpful to me at all! I am going to social media to warn others this is not a dealership for people looking for useful help More

by DIDIANA1 Verified Customer Verified Customer

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Honda on Grand does a great job. James gave us an honest and thorough assessment of our vehicle. Could not be more satisfied. James gave us an honest and thorough assessment of our vehicle. Could not be more satisfied. More

by Army Joe Verified Customer Verified Customer

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Nice and helpful, very professional! Service was fast , people were attentives and did service very carefully! Service was fast , people were attentives and did service very carefully! More

by asar511 Verified Customer Verified Customer

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James was very helpful and got me in and out within a timely fashion thank you timely fashion thank you More

by wajk23 Verified Customer Verified Customer

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Had a great experience at Honda on Grand. James was professional, honest, and easy to work with. He clearly explained what my car needed and didn’t push me to do any needless work, which I re James was professional, honest, and easy to work with. He clearly explained what my car needed and didn’t push me to do any needless work, which I really appreciated. Even though I live just two miles from another Honda dealership, I’ll only bring my car here. The service was efficient, communication was great, and my car was ready when promised. Highly recommend. More

by gmuell2 Verified Customer Verified Customer

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Wonderful experience - great service and extremely professional. The car was serviced in a timely fashion and I was kept up to date with everything professional. The car was serviced in a timely fashion and I was kept up to date with everything More

by Swan123 Verified Customer Verified Customer

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James was phenomenal! Knowledgeable, organized, and in charge. He made the whole experience comfortable and very tolerable. Knowledgeable, organized, and in charge. He made the whole experience comfortable and very tolerable. More

by MKAPSCH1 Verified Customer Verified Customer

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Bought my Pilot here. Talk to Raj. Just had my transmission fluid changed there, they were half the price of every other Honda dealership in the area. Service department i Talk to Raj. Just had my transmission fluid changed there, they were half the price of every other Honda dealership in the area. Service department is awesome. More

by brianfeely73 Verified Customer Verified Customer

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Great costumer service. Employees explained everything clearly with details and answered all questions, providing documentation and paperwork. Employees explained everything clearly with details and answered all questions, providing documentation and paperwork. More

by ANUAR.SOTO021 Verified Customer Verified Customer

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