James Carlin
James Carlin at Scranton GMC of Vernon

James Carlin | Page 4

Sales Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

Contact Me
4.8
73 Reviews

Dealership Experience

7 yrs, 1 mo

Industry Experience

8 yrs, 1 mo

Languages Spoken

English English

4.8

73 Reviews

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73 Reviews of James Carlin

December 23, 2021

Dealership Rating
Employee Rating

David was wonderful and provided excellent customer service. There were some delays in closing the deal but everything was managed smoothly in the end. More

by mhann721
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Baeza , Evan Blanchette

December 14, 2021

Dealership Rating
Employee Rating

Great dealership wide variety available of vehicles available. Great prices and fair prices. Wonderful dealership More

by LCDCJAYCO47
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette

November 17, 2021

Dealership Rating
Employee Rating

They were very professional and the salesman I dealt with in particular James Carlin was great and really helped speed the process of purchasing a new truck along More

by SCOTTSTANTON397
Customer Service
Friendliness
Price
Recommend Dealer
Yes

October 30, 2021

Dealership Rating
Employee Rating

I really appreciate the service they madeThe deal fast I really appreciate the service they made The deal fast and easy and very happy with my new purchase More

by SJM_ROOFING
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette

October 16, 2021

Dealership Rating
Employee Rating

Very good service. Staff was courteous and professional. Experience was vet transparent and I am very happy with the purchase. More

by Kevin Flood
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette

September 30, 2021

Dealership Rating
Employee Rating

Great service from James. The staff was very pleasant and the whole experience was very easy. More

by MEGANLIEBE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Evan Blanchette

September 16, 2021

Dealership Rating
Employee Rating

The experience was OK. But registering out of state was subpar at best with false promises. I never received my registration in time as promised by dealership for legal inspection Massachusetts. Had to pay More

by Mass buyer
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Trevor Hamel, Fred Nassiff

Oct 08, 2021

Scranton GMC of Vernon responded

Hi there- We are so sorry for the hurdles you encountered trying to get your vehicle registered. If there is anything we understand, it is all the frustrations that can come with the motor vehicle department. Based on your screen name, I can’t locate your customer information, so I don’t have the specifics on your particular situation, and can’t speak to what caused the delay. However, if you are still waiting on the warranty paperwork, I’d like to see if I can help get you what you need. Please just respond to this review with your name and contact info and I will get management to intervene and get you the paperwork you are waiting for. Thanks for letting us know.

September 01, 2021

Dealership Rating
Employee Rating

My sales person as well as management was generous, attentive, knowledgeable, helpful and patient throughout the purchasing process. Finance was also great and made the sign off a breeze. More

by LEBOEUF
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan McCann , Evan Blanchette

August 12, 2021

Dealership Rating
Employee Rating

Good honest people. From the moment we were greeted we knew this is where we were buying our next vehicle. Pleasure to do business with. Was our first time there but certainly won’t be our last More

by LOUSANZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 28, 2021

Dealership Rating
Employee Rating

Excellent customer service!!! I went into the dealership for the first time and came out very happy. They worked with me the whole time and got me the car I wished for for the price I was looking to spend a More

by NONNASRESTAURANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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