James Carlin | Page 3

Great service! James and the crew made my purchase experience quick, convenient and easy. Would recommend Scranton to everyone. James and the crew made my purchase experience quick, convenient and easy. Would recommend Scranton to everyone. More

by T Verified Customer Verified Customer

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So I bought a 2018 GMC Arcadia Denali CPO with 27,000 miles. The salesman was dishonest from the start showing me a different vehicle than the one I inquired aout and not being up front about after comin miles. The salesman was dishonest from the start showing me a different vehicle than the one I inquired aout and not being up front about after coming from MA to CT. A year later after 7,000 miles of highway miles only, and shortly after my 1st free oil change, I am getting my second free oil change and ask them to check the squeaking noise I am hearing when I am breaking. Blown away when they showed me the rust and heat marks on the rotors and the tires, all 4 down to the wear bar. As an essential employee, probably explains why everytime it snowed that last winter even an inch I got stuck and had to call the DPW. Have a problem going into Park position, engine never recognizes it and have to start engine over and over. Secondary to my personal situation, just got it fixed, 2500.00 later at a Certified Dealer which the saleman who of course is no longer there told me to do cause why would I buy a car in CT if I had to drive there each time I needed work???Oh but after finally getting a hold of James Carlin the manager of sales apparently I get to eat the money. Maybe 5 calls to him, one in which I was routed to a Ashley Corey who impersonated him and said she was the manager until I called her out on it. Is this place a zoo??? Then the professional manager after exhausting all measures on the 40,000 piece of crap they sold me, and eating the $2500.00 in repairs cause they couldn't just throw a new pair of tires and breaks on a CPO they were selling me, emailed me on Thansgiving night, when NOTHING was open asking me if he could do anything firther for me and sorry it did not work out. As a Professional myself, this guy now turns around and sends me a taunting email on a holiday???Then the service manager, another joke tells me this is a small family owned business. Well to the family who owns this business, I think your employees need some serious training! Your operating a circus you should be perhaps monitoring a little but closer. More

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Everything from start to finish was great. First time buying from this dealership. Dave was very knowledgable and patient. First time buying from this dealership. Dave was very knowledgable and patient. More

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Greek people to do work with Would be happy to work with them again anytime Matter fact I have twice this was my third purchase them again anytime Matter fact I have twice this was my third purchase More

by mjcktc09 Verified Customer Verified Customer

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Not keep they word about when they said they would call me and now I have to call them back to see what’s going on me and now I have to call them back to see what’s going on More

by shawn.powell Verified Customer Verified Customer

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Best place to buy a car! Excellent service and the best staff! Couldn't be happier! James Carlin, Trevor Hamel and Evan Blanchette we're the absolute best! Highly recommend t Excellent service and the best staff! Couldn't be happier! James Carlin, Trevor Hamel and Evan Blanchette we're the absolute best! Highly recommend to anyone looking for a vehicle. More

by E1524 Verified Customer Verified Customer

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This was the fastest I have ever went in and bought a car. They helped me with everything and I was able to get everything I wanted in a car. Thank you! car. They helped me with everything and I was able to get everything I wanted in a car. Thank you! More

by HEATHERLYNN516 Verified Customer Verified Customer

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Scranton dealership is one of the has has the best and friendliest people they are very Cooperative they they help out really well okay that's enough friendliest people they are very Cooperative they they help out really well okay that's enough More

by cmeedesign2 Verified Customer Verified Customer

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Very good experience nice people, good Service polite sales people and a nice GMC truck sales people and a nice GMC truck More

by BLUESPORT49 Verified Customer Verified Customer

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Jim m was an incredible sales person. Not pushy, straightforward, just a really good guy! straightforward, just a really good guy! More

by KURT19 Verified Customer Verified Customer

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