James Case | Page 4

Great Dealership for Service - it hires employees like James James Case at Koons Tysons Toyota is one of the best service managers I have encountered. He is honest and while the dealer charges a little more for James Case at Koons Tysons Toyota is one of the best service managers I have encountered. He is honest and while the dealer charges a little more for service, I think it is worth it. The dealer also stands by its work and I have been very happy over the last 7 years, getting my car serviced by them, all of them with James Case. More

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Work is done on time and shuttle service is good. From beginning to order the part and follow through till it is done.Friendly staff and waiting area is good.I will recommend this dealership. From beginning to order the part and follow through till it is done.Friendly staff and waiting area is good.I will recommend this dealership. More

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2010 Prius Happy Koonz repaired by 2010 Prius in November 2015 when the engine lights went on and a message about the hybrid system appeared. It took a while to get t Koonz repaired by 2010 Prius in November 2015 when the engine lights went on and a message about the hybrid system appeared. It took a while to get the parts -- over a week -- but they gave me a loaner car to use and the repair was covered under the Toyota warranty. I was pleased with their service. thank you. More

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Always a great experience As always, another great service experience at Koons. From the time you arrive to picking up you car, everyone is friendly, professional and efficien As always, another great service experience at Koons. From the time you arrive to picking up you car, everyone is friendly, professional and efficient. The value you get from Koons is above and beyond not only what you expect, but what any other service organization offers. More

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Maintenance Service Attentive, excellent and prompt service. Mr Case is an outstanding example of how service at this dealership far exceeds service being provided at s Attentive, excellent and prompt service. Mr Case is an outstanding example of how service at this dealership far exceeds service being provided at some gas station or even national independent outlets. More

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James Case Is Awesome James Case has been helping me with my vehicle for many years and he has always been competent, knowledgeable and helpful. I request him whenever I n James Case has been helping me with my vehicle for many years and he has always been competent, knowledgeable and helpful. I request him whenever I need to take my vehicle in for servicing and have never been disappointed. I always buy from Koons Tysons Toyota and will use James Case as my Service Coordinator as long as he is there, which I hope is a long time! More

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"Outstanding Customer Service for A Decade" You know you have chosen "a winner" Service Department when for more than a decade, your car is running in top condition. Joe (Asst Service Dept Mgr) You know you have chosen "a winner" Service Department when for more than a decade, your car is running in top condition. Joe (Asst Service Dept Mgr), Aria, James and Taimour in Inspections are seasoned members of this multi-talented group of extremely trustworthy and competent staff. I will buy my next car from Tysons Toyota because of the "after sale" service. What more can I say? They are trusted friends, Connie Herrmann More

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Highly impressed, service was excellent Excellent behavior of Service Manager 'Jhon" and the Asstt service manager "James". Very reasonable in advising what are to be done right now or what Excellent behavior of Service Manager 'Jhon" and the Asstt service manager "James". Very reasonable in advising what are to be done right now or what can be delayed. Highly impressed More

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Another great experience As always I had another great experience with James Case and the staff of Koons Toyota. Every step of the way you are treated with courtesy and respe As always I had another great experience with James Case and the staff of Koons Toyota. Every step of the way you are treated with courtesy and respect. An incredibly friendly staff greets you and takes care of everything for you. The repair work (body work) was perfect and you can't beat the price! More

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Excellent customer service. They always help me when I need assistant with my car. I don't have to worry about it because they are very professional. They gave me a reasonable They always help me when I need assistant with my car. I don't have to worry about it because they are very professional. They gave me a reasonable price to fix it. I always take my car at Tyson Corner Toyota. More

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