James Cavitalo | Page 4

The car buying process took about 4. 5 hours with the financial preapproval process being done prior to going to the site. We had to wait on vehicle maintenance and detail services to be 5 hours with the financial preapproval process being done prior to going to the site. We had to wait on vehicle maintenance and detail services to be completed which extended our time at the dealership. However, there was free food and a soda machine so that helped curb our appetites while we waited. Overall, great car buying experience, it is a marathon of a day but this location exceeds the average car dealership experience. More

by aleidablake Verified Customer Verified Customer

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Very helpful and respectful to what I was looking for, didn't hesitate to work on an agreement that worked for and them. didn't hesitate to work on an agreement that worked for and them. More

by RATHERBUHUNTIN74 Verified Customer Verified Customer

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Dealership was fair in its negotiations. Taking care of it's promises. Would recommend this dealership. Taking care of it's promises. Would recommend this dealership. More

by wpeidlow Verified Customer Verified Customer

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Pleasure buying a car there. Usually dread going the xx when I try to buy a vehicle, the new owner and managing personnel changed my opinion. Usually dread going the xx when I try to buy a vehicle, the new owner and managing personnel changed my opinion. More

by lontriplett Verified Customer Verified Customer

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Very welcoming and willing to answer any questions. Service rep was very polite, courteous, and knowledgeable. Service rep was very polite, courteous, and knowledgeable. More

by avera.travis Verified Customer Verified Customer

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The finance “manager almost killed the deal by forcing me to register my vehicle in Florida which I did not want to do from the start. He stated I need an emissions test done on vehicle before receiving the to register my vehicle in Florida which I did not want to do from the start. He stated I need an emissions test done on vehicle before receiving the title which is false and forced me to redo all paperwork and re register the vehicle with Florida than charged me extra for it. The vehicle was used and clearly not inspected before being put up for sale. Turn signals were out brake light didn’t work, door seals needed to be replaced, tires bald, brake rotors not balanced and out of round and need to be replaced. They took the vehicle in cleaned the inside of it and that was it. did they attempt to discount vehicle knowing issues before selling nope they argued as to why I should pay almost $25,995.00 for a vehicle that was advertised on THEIR WEBSITE for $16,995.00. Then tell me straight up the price of vehicle is $17,995 that there is a $1k discount in hopes that people finance cuz that’s where they make their money. I don’t plan to return to this dealership for anything! More

by CBrazinski93 Verified Customer Verified Customer

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Guido was very plesant and he answered any question I had about the sale of my new car. I was very impressed!!! Everyone I came into contact with at the dealership was great! about the sale of my new car. I was very impressed!!! Everyone I came into contact with at the dealership was great! More

by DDRAYMAN Verified Customer Verified Customer

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The staff was very prompt and effeciate as to any questions and concerns that I had. They were above board with me. I felt very comfortable with them questions and concerns that I had. They were above board with me. I felt very comfortable with them More

by Harold Escue Verified Customer Verified Customer

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As with all auto dealers, the "hidden" profits that are disguised as various "fees" are never acknowledged, as such. New figures ($$$) suddenly appear in the closing documents that are never explained. disguised as various "fees" are never acknowledged, as such. New figures ($$$) suddenly appear in the closing documents that are never explained. Lies are prevalent, all part of the process of covering up the true dealer profit margins. Dealers are entitled to make a profit, but being sneaky, underhanded, and lying about it is endemic in the industry. More

by rvguy41 Verified Customer Verified Customer

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Great people from Rachel in CDC through. Closing the loan paperwork with a professional that didn't try to sell me a bunch of additional stuff was nice Closing the loan paperwork with a professional that didn't try to sell me a bunch of additional stuff was nice More

by rugrat3472 Verified Customer Verified Customer

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