James Chalmers | Page 26

Great Profesional staff I bought a MDX and James (Sale Associate) was really professional. Friendly and knowledgeable, He showed me the vehicle and explained everything by d I bought a MDX and James (Sale Associate) was really professional. Friendly and knowledgeable, He showed me the vehicle and explained everything by detail, The finance manager reviewed all numbers in detail and easy They a great More

by DAVIDCABREJA Verified Customer Verified Customer

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Won’t buy here again .. promises broken my experience here was just ok, only because I chose a great vehicle. My sales person was not very happy and patient with me . I suppose he preferre my experience here was just ok, only because I chose a great vehicle. My sales person was not very happy and patient with me . I suppose he preferred a customer that he would’ve made more of a commission out of. I bought a used car and wasn’t treated like a valued customer. First of all, I felt rushed. I was getting ready to test drive a couple of cars and was looking at stickers of other cars and he kept asking me if i was ready, like he was in a hurry to close the deal: very little personality, not very friendly either. secondly, they make you sign a paper that says you’re going to say yes to all of the questions in your review. Are you kidding me?! Just for that, NO. And the man didn’t even try: I must say this was his most passionate sell lol. Thirdly, he tells me i will get copies of everything I signed. Did I? Nope! I didn’t get even a third of the papers i signed. Additionally, i signed and acknowledged a form stating that i received two keys, which i had only received one and was ASSURED that the second one was in service and will get it Monday which the sales person drove to my house and WAS THE WRONG ONE/. Well now i HAVE TO DRIVE BACK which he said the key fitting process will only TAKE AN HOUR. They sure are in a. Hurry to sell you a car, but obviously your time isn’t valuable. I called six times (one of which was a manager Paul or John ) and asked for a trunk tray because of the inconvenience : no call back. Still waiting. I won’t hold my breath and i surely won’t be back to service the vehicle. More

by rocknrollrph Verified Customer Verified Customer

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Great experience with James and Acura of Pembroke Pines James has been our sales rep for over 9 years now and we have always received exceptional customer service from him! We are extremely happy with our n James has been our sales rep for over 9 years now and we have always received exceptional customer service from him! We are extremely happy with our new car and this is all thanks to James! More

by cynt1787 Verified Customer Verified Customer

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Jean Louis always take care of us quickly. My rating is on the service that I received from Jean Louis..He always make sire I don't have a long wait and I understand everything befor My rating is on the service that I received from Jean Louis..He always make sire I don't have a long wait and I understand everything before I leave. More

by EBLACK4853 Verified Customer Verified Customer

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Excellent Service I came in unscheduled and my service advisor had me in and out as he normally does. He’s great! I will definitely be back. I came in unscheduled and my service advisor had me in and out as he normally does. He’s great! I will definitely be back. More

by byronkmiller Verified Customer Verified Customer

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Serve of my TLX very satisfied with Marco Pinto attention Satisfied for service performed on my TLX The service time was quick and on time, the wait was very pleasant and comfortable in the waiting area Satisfied for service performed on my TLX The service time was quick and on time, the wait was very pleasant and comfortable in the waiting area More

by angelemedina Verified Customer Verified Customer

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Great service and experience! I had the pleasure of working with James. He was kind, patient, knowledgeable and willing find the right vehicle for our family. Overall, fantastic I had the pleasure of working with James. He was kind, patient, knowledgeable and willing find the right vehicle for our family. Overall, fantastic job by James. More

by KJDSS76 Verified Customer Verified Customer

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Great Customer Service The friendly atmosphere and the help that I received from everyone made this a great car buying experience. Will not hesitate to recommend to others. The friendly atmosphere and the help that I received from everyone made this a great car buying experience. Will not hesitate to recommend to others. Hi More

by Satisfied customer Verified Customer Verified Customer

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Always a great experience From the moment I walked in the door until the purchase transaction was complete JamesChalmers my sales person was pleasant and attentive. The complet From the moment I walked in the door until the purchase transaction was complete JamesChalmers my sales person was pleasant and attentive. The complete process was well explained. More

by KPalmer Verified Customer Verified Customer

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Great service And great sales person great management just all over a perfect car dealershipI would recommend this dealership to family and friendsAll employees wor And great sales person great management just all over a perfect car dealershipI would recommend this dealership to family and friendsAll employees work together as one family with the smiles and the also offer you water and coffee just all over great place to do business with More

by rushellrandolph Verified Customer Verified Customer

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