James Chalmers | Page 4

Horrible service! It was my first time buying a car, I had my license plate but it was expired so they gave me a paper plate and never said anything else. I went to th It was my first time buying a car, I had my license plate but it was expired so they gave me a paper plate and never said anything else. I went to the tag agency to get my registration and they told me they couldn’t do it because it had a hold, since the dealer was suppose to take care of everything and give you your registration at the moment of buying the car. When I went to go get my registration, another employee said it was because they had spelled my name wrong, so I went to the car and saw the temporary registration they had given me with the paper plate… my FULL name was definitely spelled correctly. Mind you this was a month after getting the car, they never called me to tell me they had my registration and on top of that they won’t admit their mistake. Then try to cover it by being dishonest. They don’t communicate all the information you need to know, DO NOT TRUST THESE PEOPLE. They got my wrong social security, they called me to get the right one and ran my credit 10 times! Yes, 10 different financial institutions when we agreed that it will only be 3. This action brought my credit down! When I called the finance manager he said “it wasn’t us, it automatically happens because banks know you’re trying to buy a car” umm WHAT?! yeah okay a bank is going to run my credit without my permission, sure. On top of everything, the finance manager (Ryan Reeves) made me feel so uncomfortable by asking if I had a boyfriend, saying "if you're interested, we can go have a good time, eat something, have fun." I hope this doesn’t happen to any other women that go in to buy a vehicle. Not professional at all! Transparency is very important at a dealership! More

by STEFANNYCANALES Verified Customer Verified Customer

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Very helpful, kind and excellent customer service. One of the most pleasurable dealer experiences I ever had. One of the most pleasurable dealer experiences I ever had. More

by ERIGUERO Verified Customer Verified Customer

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Respectable and friendly staff. Always courteous and willing to give assistance. The staff makes you feel more like part of the family. Always courteous and willing to give assistance. The staff makes you feel more like part of the family. More

by GENEVE95 Verified Customer Verified Customer

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Most positive experience from a car dealership in over 40 years of purchasing automobiles. Excellent customer service. years of purchasing automobiles. Excellent customer service. More

by NELLBIRD Verified Customer Verified Customer

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Excellent and excellent service and excellent, great customer appreciation, well train and experience sell person. customer appreciation, well train and experience sell person. More

by TANDORA Verified Customer Verified Customer

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Everyone is very friendly and they always take very good care of all my needs. care of all my needs. More

by CMITHCH2878. Verified Customer Verified Customer

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Excellent service and attention to detail. Very welcoming and friendly staff. I would definitely come again. Very welcoming and friendly staff. I would definitely come again. More

by GENESSIS.AGUILAR02 Verified Customer Verified Customer

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Best customer service, knowing the customer is good for business, so they do the effort to know you business, so they do the effort to know you More

by JANNETHARDILA Verified Customer Verified Customer

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The representatives with whom I have interacted during my visits are usually very pleasant, professional and helpful. visits are usually very pleasant, professional and helpful. More

by ELOISEHAY Verified Customer Verified Customer

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Very nice and kind and considerate and patient and hard working people. They are the best at what they do. working people. They are the best at what they do. More

by TCLAVEUS42 Verified Customer Verified Customer

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