James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 21

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

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5.0
337 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 11 mos

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

337 Reviews

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337 Reviews of James Chou

May 31, 2018

Dealership Rating
Employee Rating

Everyone here makes it easy and pleasant This team is super helpful and pleasant to work with. They make it easy, and respect my time and other commitments, while offering many opportunities More

by rk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Deanna Cross, Mark Paddack

May 31, 2018

Ferrari of San Francisco responded

Congratulations on your new Ferrari and thank you for sharing your experience with our team members on DealerRater. Please let us know anytime that we may be of further service to you. We look forward to seeing you at our new Ferrari of San Francisco event.

May 31, 2018

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"Excellent Professional Service" "No Surprises" James and Mirsnonia were very helpful as I was an out of town purchaser looking for just this car. After agreement of price and terms the transaction More

by speed68
Recommend Dealer
Yes

Other Employees Tagged: Mirsonia Troedel

May 31, 2018

Ferrari of San Francisco responded

Congratulations on your new Ferrari! Thank you for sharing your experience with Ferrari of San Francisco. Please let James and Mirsonia know anytime that we may be of further service to you. Enjoy your new Ferrari... we know that you will!

May 29, 2018

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Seamless Transaction Visited this dealership from far away and was very impressed by their inventory and staff as opposed to other dealerships. Worked with Jeff Harley and More

by Ferrari4life
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Deanna Cross

May 29, 2018

Ferrari of San Francisco responded

Congratulations on your new Ferrari 488 GTB. Please let Jeff, James, and Deanna know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Make it a great week and enjoy your new 488 GTB... we know that you will!

May 26, 2018

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Amazing Experience! I had an amazing experience with James and Jeff. They helped me locate my 488 spider and got me everything I wanted without a hassle. More

by Juhrin14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

May 27, 2018

Ferrari of San Francisco responded

Congratulations on your new Ferrari 488 Spider! Thank you for sharing your Ferrari of San Francisco experience on DealerRater. Please let James and Jeff know anytime that we may be of further service to you. We appreciate you! Have a wonderful Memorial Day weekend.

May 18, 2018

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Ultimo Jeff Harley is a pleasure to work with and he knows Ferrari's inside and out. He makes it very easy to buy a car. He is very straight forward which More

by Sandro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , . ., Steve Erickson, Mark Paddack, Bradd Troedel, Jacob Trump

May 18, 2018

Ferrari of San Francisco responded

Congratulations on your new Ferrari! Thank you for sharing your experience with our team at Ferrari of San Francisco. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great evening.

May 09, 2018

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Great service Tom and James were able to answer all my questions and concerns. They worked efficiently throughout the entire sales process. After sales follow up wa More

by Ferarri488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

May 09, 2018

Ferrari of San Francisco responded

Congratulations on your new Ferrari 488 and thank you for sharing your Ferrari of San Francisco experience with us. Please let Tom and James know anytime that we may be of further service to you. We appreciate you!

May 08, 2018

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Magnifico!!! I enjoyed a fantastic experience working with Tom McAfee, James Chou and Mark Paddack in purchasing a new 488 Spider. As we made the selection and fi More

by Forza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Mark Paddack

May 08, 2018

Ferrari of San Francisco responded

Bringing Maranello back to San Francisco... we love it! Thank you for sharing your experience with us this afternoon. Please let Tom, James and Mark know anytime that we may be of further service to you. Congrats on your new Ferrari 488 Spider!

May 08, 2018

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488 Spider - Dream Come True Incredibly personal and professional experience from both Tom McAfee and James Chou. Everything from the first conversation to the weekend driving ex More

by CA Carl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

May 08, 2018

Ferrari of San Francisco responded

Carl, first off, congratulations on your new Ferrari 488 Spider. Thank you for sharing your experience with us on DealerRater. Please let Tom and James know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Make it a great week and enjoy your new 488 Spider... we know that you will!

May 07, 2018

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Lusso Awesome customer service, always make me feel like part of the family. I highly recommend anyone looking for a Ferrari to go visit the incredible grou More

by rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: . ., Tom McAfee, Mark Paddack, Bradd Troedel, Emmanuel Turin

May 07, 2018

Ferrari of San Francisco responded

Rob, congratulations on your new Ferrari GTC4Lusso. Thank you for sharing your Ferrari of San Francisco experience with us on DealerRater. We really appreciate your business and please let us know anytime that we may be of further service to you. Make it a great week!

May 04, 2018

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A very pleasant purchase of an amazing car Great customer service, No pressure, No hassle sale from a very knowledgeable sales person (Peter Chiappone). Made sure I was always comfortable and a More

by Citco1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deanna Cross, Peter Chiappone - ***********

May 04, 2018

Ferrari of San Francisco responded

Richard, congratulations on your new Ferrari! Thank you for sharing your experience with us on DealerRater. Please let Peter, James and Deanna know anytime that we may be of further service to you. Have a great weekend and enjoy your new Ferrari!

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