James Chou | Page 21
Ferrari Sales Manager
Ferrari of San Francisco
595 Redwood Hwy
Mill Valley, CA 94941
James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.
Read moreDealership Experience
15 yrs, 11 mos
Industry Experience
35 yrs, 8 mos
Languages Spoken
English
Mandarin
337 Reviews
Write a Review337 Reviews of James Chou
May 31, 2018
Everyone here makes it easy and pleasant This team is super helpful and pleasant to work with. They make it easy, and respect my time and other commitments, while offering many opportunities This team is super helpful and pleasant to work with. They make it easy, and respect my time and other commitments, while offering many opportunities to get to know the cars, meet other owners, and enjoy these fine and fun vehicles. More
Other Employees Tagged: Jeff Harley , Deanna Cross, Mark Paddack
May 31, 2018
"Excellent Professional Service" "No Surprises" James and Mirsnonia were very helpful as I was an out of town purchaser looking for just this car. After agreement of price and terms the transaction James and Mirsnonia were very helpful as I was an out of town purchaser looking for just this car. After agreement of price and terms the transaction was completed as expected with no hicups. Shipping by Cappy's was easy and on schedule as promised. Very good experience with this dealer. Highly recommend! More
Other Employees Tagged: Mirsonia Troedel
May 29, 2018
Seamless Transaction Visited this dealership from far away and was very impressed by their inventory and staff as opposed to other dealerships. Worked with Jeff Harley and Visited this dealership from far away and was very impressed by their inventory and staff as opposed to other dealerships. Worked with Jeff Harley and James Chou over the phone to make my 488 GTB purchase easy and seamless. They had the car delivered in pristine condition. Thank you guys!!! More
Other Employees Tagged: Jeff Harley , Deanna Cross
May 26, 2018
Amazing Experience! I had an amazing experience with James and Jeff. They helped me locate my 488 spider and got me everything I wanted without a hassle. I had an amazing experience with James and Jeff. They helped me locate my 488 spider and got me everything I wanted without a hassle. More
Other Employees Tagged: Jeff Harley
May 18, 2018
Ultimo Jeff Harley is a pleasure to work with and he knows Ferrari's inside and out. He makes it very easy to buy a car. He is very straight forward which Jeff Harley is a pleasure to work with and he knows Ferrari's inside and out. He makes it very easy to buy a car. He is very straight forward which i really appreciate. Mark Paddack and James (Giacomo) Chou and Jeff Harley are great, they make me very comfortable and confident about all my decisions. I listen to them and for me to listen to anyone is a miracle. More
Other Employees Tagged: Jeff Harley , . ., Steve Erickson, Mark Paddack, Bradd Troedel, Jacob Trump
May 09, 2018
Great service Tom and James were able to answer all my questions and concerns. They worked efficiently throughout the entire sales process. After sales follow up wa Tom and James were able to answer all my questions and concerns. They worked efficiently throughout the entire sales process. After sales follow up was nice to make sure I was comfortable with everything. More
Other Employees Tagged: Tom McAfee
May 08, 2018
Magnifico!!! I enjoyed a fantastic experience working with Tom McAfee, James Chou and Mark Paddack in purchasing a new 488 Spider. As we made the selection and fi I enjoyed a fantastic experience working with Tom McAfee, James Chou and Mark Paddack in purchasing a new 488 Spider. As we made the selection and final order, their attention to detail and experienced advice were invaluable. Their knowledge, expertise and support were first class. They are true professionals who truly embrace and exemplify Ferrari’s world class standards. If you desire a truly professional and positive experience in selecting a Ferrari, there is no other place to go. They bring Maranello back to San Francisco. More
Other Employees Tagged: Tom McAfee, Mark Paddack
May 08, 2018
488 Spider - Dream Come True Incredibly personal and professional experience from both Tom McAfee and James Chou. Everything from the first conversation to the weekend driving ex Incredibly personal and professional experience from both Tom McAfee and James Chou. Everything from the first conversation to the weekend driving experiences to sitting down to spec the car and, finally, to picking up my beauty was fantastic. They are more like stewards of the brand and emissarries of the family than representatives of a dealership. I can rely on them for frank advice, accurate expectations, and superlative attention to my satisfaction. There's a closer Ferrari dealer to my home; Ferrari of San Francisco is almost 40 miles further away - a no brainer decision to travel the extra disctance. I couldn't be happier to have worked with Tom and James, and I plan to continue to do so! More
Other Employees Tagged: Tom McAfee
May 07, 2018
Lusso Awesome customer service, always make me feel like part of the family. I highly recommend anyone looking for a Ferrari to go visit the incredible grou Awesome customer service, always make me feel like part of the family. I highly recommend anyone looking for a Ferrari to go visit the incredible group at Ferrari of SF. More
Other Employees Tagged: . ., Tom McAfee, Mark Paddack, Bradd Troedel, Emmanuel Turin
May 04, 2018
A very pleasant purchase of an amazing car Great customer service, No pressure, No hassle sale from a very knowledgeable sales person (Peter Chiappone). Made sure I was always comfortable and a Great customer service, No pressure, No hassle sale from a very knowledgeable sales person (Peter Chiappone). Made sure I was always comfortable and answered all my questions, told a few good stories with a great sense of humor. I never had a doubt in the whole process. Also want to thank James Chou and Deanna Cross for providing great followup and finalizing my purchase. I will say Peter is great at his job and he rates an 11 out of 10, This was an experience I will never forget. Richard B More
Other Employees Tagged: Deanna Cross, Peter Chiappone - ***********

