James Chou | Page 20

Tom was terrific, my ferrari dealer from now on Thoroughly great experience, really enjoyed dealing with Tom. I've purchased a lot of cars and this was the best experience I've had as of yet, and by Thoroughly great experience, really enjoyed dealing with Tom. I've purchased a lot of cars and this was the best experience I've had as of yet, and by the way the 812 isn't too shabby either. He did a great job closing the deal and getting the car down to me. Z More

Report | Print

My experience with Ferrari of SF This is a great dealership. My wife's Portofino was the 5th Ferrari that we ordered from this dealership. We ordered it in January 2018 & it came in This is a great dealership. My wife's Portofino was the 5th Ferrari that we ordered from this dealership. We ordered it in January 2018 & it came in late summer. Beautiful...except somehow the factory mixed up our order & it came in the wrong colors. My wife wanted the colors that she ordered. So Ferrari of SF let her keep the car while the correct Portofino was being built. Great customer service. And their already outstanding facility is even cooler looking now. Great team...esp Mark, Tom & James More

Report | Print

Friendly, accommodating and spot-on knowledgable My wife and I went through a process of specc'ing a Ferrari 488 Spider with Jeff Harley and had a blast doing so. He was able to work within our crazy My wife and I went through a process of specc'ing a Ferrari 488 Spider with Jeff Harley and had a blast doing so. He was able to work within our crazy schedules, and offered fantastic, low-pressure advice the entire way through the ordering process. It felt more like specc'ing a car with an impartial good friend than a traditional sales experience. Both Jeff and James Chou were exceedingly accommodating in helping to make sure that the 488 will be produced in a timeframe that works for me, which made me feel like I wasn't being subjected to the "dealer games" that I've experienced with some other high-end marques. Jeff also helped us to get into a pristine 2014 458 Spider which I absolutely LOVE. So, two different kinds of experience, same awesome service. Can't recommend Jeff and Ferrari of San Francisco highly enough for those of you lucky enough to be considering a Ferrari More

Report | Print

Feels like Family The Sales and Management at Ferrari of San Francisco makes you feel like family. Tom made configuring my Ferrari feels like an event. Every question The Sales and Management at Ferrari of San Francisco makes you feel like family. Tom made configuring my Ferrari feels like an event. Every question and concerns was answered and the follow up was fantastic. Mark and James always greet me with the most warm welcome every time. It's clear that everyone is very passionate with the brand and clients. Can't wait for the new car to arrive. More

Report | Print

Wonderful 😃! Jeff Harley has helped me spec a new Ferrari the last several cars. I can say from past experience, Jeff is helpful, knowledgeable and very sincere. Jeff Harley has helped me spec a new Ferrari the last several cars. I can say from past experience, Jeff is helpful, knowledgeable and very sincere. I had a unique problem and Jeff and Ferrari management, in particular, Mark Paddack, were able to assist me. Ferrari of San Francisco's newly remodeled dealership is typical "Ferrari" spectacular! Bob More

Report | Print

Mirsonia is a rock star sales person! I recently bought a CPO from Mirsonia Troedel. She was super responsive, honest, knowledgable, and fun to work with. She was also very accommodating I recently bought a CPO from Mirsonia Troedel. She was super responsive, honest, knowledgable, and fun to work with. She was also very accommodating with our schedule, for example I could only test drive the car on her day off she took the time to make it happen. She's an absolute pleasure to work with. James was involved further in the sales cycle. He too was very helpful and reasonable to work with. They make a strong team at Ferrari of San Francisco. More

Report | Print

Bought My 4th Ferrari from them I continue to work with and use these guys since the deals are fair, the cars are priced correctly, and they focus on the bigger picture of relationsh I continue to work with and use these guys since the deals are fair, the cars are priced correctly, and they focus on the bigger picture of relationships More

Report | Print

Great experience with buying my 1st Ferrari The dealership is quite a distant away from my house. I initially just wanted to check it out, see different cars, gather information, then determine The dealership is quite a distant away from my house. I initially just wanted to check it out, see different cars, gather information, then determine if what I want to buy (model, new or used.). Jeff did a excellent job educating me and providing different options with his expert analysis. Every single question of mine was addressed satisfactorily and every piece of information requested was promptly provided. James Chou provided cover when Jeff was not available, This allowed me to accelerate my purchase time table and buy with high confidence. The car when delivered was spotless (after extra effort of dyeing a discolored area on driver's seat). I also get a thorough work through and training on how to operate of the car. All this positive experience is on top the fact that I got a great deal. I was there, 2nd floor showroom is still under construction. As a result, I didn't get to sit and touch different seats and options. Once complete, it would help improve customer experience even more. More

Report | Print

Top Notch Experience I was a bit partial to who I wanted to buy my Ferrari from since I lived in the SF Bay Area for some time. Jeff Harley was my sales guy and was attent I was a bit partial to who I wanted to buy my Ferrari from since I lived in the SF Bay Area for some time. Jeff Harley was my sales guy and was attentive to all my questions, needs and communication. This was my first Ferrari and I knew that I wanted an experience that was memorable. I had spent a lot of time running through all the options I wanted, colors, etc... Jeff helped me on each and every item I was "up in the air" about. He was super knowledgeable and kept it classy. It's nice working with a salesman that not only knows his product but the landscape as well. I highly recommend Ferrari of SF and Jeff Harley if you're looking for a rockstar and proper after sales communication. I'm excited about my next purchase with this team and Jeff! More

Report | Print

New car purchase Great interaction with the team as in my past purchases, also consigned a car for sale and that went perfectly, I really enjoy working with this deale Great interaction with the team as in my past purchases, also consigned a car for sale and that went perfectly, I really enjoy working with this dealer, very professional and friendly. More

Report | Print