James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 26

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

Contact Me
5.0
337 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 11 mos

Industry Experience

35 yrs, 8 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

337 Reviews

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337 Reviews of James Chou

March 31, 2017

Dealership Rating
Employee Rating

Dream car, dream purchase experience Great sales experience on an awesome car. Buying a Ferrari involves establishing a relationship with the dealer and Steve's a great, low-pressure, eas More

by snowbored
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Caria

Apr 01, 2017

Ferrari of San Francisco responded

Congratulations on your new Ferrari and thank you for sharing your Ferrari of San Francisco experience on DealerRater. Please let Steve and James know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great weekend.

March 31, 2017

Dealership Rating
Employee Rating

Ferrari F430 Purchase My experience with Ferrari of SF has been nothing short of excellent. From first contact to post sales, Mirsonia and James demonstrated professional More

by Black Beauty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mirsonia Troedel

Mar 31, 2017

Ferrari of San Francisco responded

Congratulations on your new (and first) Ferrari! Thank you for sharing your Ferrari of San Francisco experience with us on DealerRater. Please let Mirsonia and James know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great weekend and enjoy your new Ferrari... we know that you will!

March 28, 2017

Dealership Rating
Employee Rating

These guys are fantastic, no pressure sales. Overall good sales experience, Tom really delivered on a hassle free first rate sales. Good knowledge of the vehicle and was very courteous, responsiv More

by ayu910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

Mar 28, 2017

Ferrari of San Francisco responded

Thank you for sharing your Ferrari of San Francisco experience with us on DealerRater. Please let Tom and James know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Make it a great week!

March 14, 2017

Dealership Rating
Employee Rating

It was fun and enjoyable working with Steve. I have been dealing with Ferrari of San Francisco for almost 2 years now. I purchased a new F12 a new 488 and I have a GTC4 Lucco on order. It is al More

by Harry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: . ., Steve Caria, Bradd Troedel

Mar 14, 2017

Ferrari of San Francisco responded

Harry, thank you for sharing your Ferrari of San Francisco experience with us on DealerRater. We sincerely appreciate your business and recommendation. Please let Steve, Mark and James know anytime that we may be of further service to you. Make it a great week.

March 13, 2017

Dealership Rating
Employee Rating

Ferrari TDF Ferrari of San Francisco always goes out of there way to take care of me. It's friendly staff assures all my desires are dealt with in a very professi More

by rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: . ., Tom McAfee, Mark Paddack, Bradd Troedel, Emmanuel Turin

Mar 13, 2017

Ferrari of San Francisco responded

Rob, thank you for sharing your Ferrari of San Francisco experience with us on DealerRater this morning. Please let us know anytime that we may be of further service to you. We sincerely appreciate your business over the past 10 years, as well as your recommendation this morning. Make it a great week!

March 11, 2017

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Employee Rating

Dealer/Purchase experience I've had dealings with FerrariSanFrancisco for years. The entire buying experiences, including the purchase of at lease five or six cars have been not More

by 488Spiderman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Paddack, Mirsonia Troedel

Mar 12, 2017

Ferrari of San Francisco responded

Congratulations on your new Ferrari 488 Spider! We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Have a wonderful weekend.

March 07, 2017

Dealership Rating
Employee Rating

Ordering a new car from Steve Caria at Ferrari of SF I recently ordered a new car from Steve at Ferrari of San Francisco. He made every effort to make it an easy process for me, from coming in to the off More

by rk
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Caria

Mar 07, 2017

Ferrari of San Francisco responded

Congratulations on your new Ferrari! Thank you for sharing your Ferrari of San Francisco experience here on DealerRater. Please let Steve and James know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation.

February 20, 2017

Dealership Rating
Employee Rating

My 1st Ferrari I had a wonderful experience at this dealership. I knew Tom through friend's introduction, he was always super helpful, friendly and honest to his cus More

by Gon33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

Feb 20, 2017

Ferrari of San Francisco responded

Thank you for sharing your Ferrari of San Francisco experience with us on DealerRater this morning. We sincerely appreciate your business and recommendation. Please let Tom and James know anytime that we may be of further service to you. Make it a great week!

February 04, 2017

Dealership Rating
Employee Rating

The Best Ferrari Dealer I have dealt with (4) Ferrari USA dealerships, and Ferrari of San Francisco is miles above the the arrogance and other objectionable behaviors of the More

by Ferrari F12 Owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Caria

Feb 04, 2017

Ferrari of San Francisco responded

Congratulations on your new Ferrari F12 and thank you for sharing your experience with us on DealerRater. Please let Steve and James know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Have a great weekend.

January 05, 2017

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Employee Rating

Exemplary dealership I've purchased multiple new Ferraris, as well as sold several through their consignment program, and have had only uniformly great experiences on all More

by GE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Tom McAfee, Mark Paddack, Emmanuel Turin

Jan 05, 2017

Ferrari of San Francisco responded

Thank you for sharing your long term experience with our team at Ferrari of San Francisco. We sincerely appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you.

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