James Chou | Page 26
Ferrari Sales Manager
Ferrari of San Francisco
595 Redwood Hwy
Mill Valley, CA 94941
James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.
Read moreDealership Experience
15 yrs, 11 mos
Industry Experience
35 yrs, 8 mos
Languages Spoken
English
Mandarin
337 Reviews
Write a Review337 Reviews of James Chou
March 31, 2017
Dream car, dream purchase experience Great sales experience on an awesome car. Buying a Ferrari involves establishing a relationship with the dealer and Steve's a great, low-pressure, eas Great sales experience on an awesome car. Buying a Ferrari involves establishing a relationship with the dealer and Steve's a great, low-pressure, easy to get along with guy. I was traveling during some critical times in the process and Steve and James were extraordinarily accommodating to my schedule. If only every car purchase was so easy. More
Other Employees Tagged: Steve Caria
March 31, 2017
Ferrari F430 Purchase My experience with Ferrari of SF has been nothing short of excellent. From first contact to post sales, Mirsonia and James demonstrated professional My experience with Ferrari of SF has been nothing short of excellent. From first contact to post sales, Mirsonia and James demonstrated professional courtesy and service...answered all of my questions (and I had quite a few) and delivered a vehicle that far exceeded my expectation. Though I had purchased a pre-owned vehicle, the car delivered was impeccable as if it had just rolled off the Ferrrari assembly line (showroom quality inside and out). Since this is my first Ferrari, the experience will be remembered for a lifetime. I'm sure I'll be returning for my next Ferrari. More
Other Employees Tagged: Mirsonia Troedel
March 28, 2017
These guys are fantastic, no pressure sales. Overall good sales experience, Tom really delivered on a hassle free first rate sales. Good knowledge of the vehicle and was very courteous, responsiv Overall good sales experience, Tom really delivered on a hassle free first rate sales. Good knowledge of the vehicle and was very courteous, responsive to both emails and calls quickly and had a great attitude. Recommended. More
Other Employees Tagged: Tom McAfee
March 14, 2017
It was fun and enjoyable working with Steve. I have been dealing with Ferrari of San Francisco for almost 2 years now. I purchased a new F12 a new 488 and I have a GTC4 Lucco on order. It is al I have been dealing with Ferrari of San Francisco for almost 2 years now. I purchased a new F12 a new 488 and I have a GTC4 Lucco on order. It is always fun working with Steve Caria. Mark Paddack and James Chou are also a pleasure to work with. More
Other Employees Tagged: . ., Steve Caria, Bradd Troedel
March 13, 2017
Ferrari TDF Ferrari of San Francisco always goes out of there way to take care of me. It's friendly staff assures all my desires are dealt with in a very professi Ferrari of San Francisco always goes out of there way to take care of me. It's friendly staff assures all my desires are dealt with in a very professional way. My salesperson, Tom McAfee has been exceptional over the last 10yrs. More
Other Employees Tagged: . ., Tom McAfee, Mark Paddack, Bradd Troedel, Emmanuel Turin
March 11, 2017
Dealer/Purchase experience I've had dealings with FerrariSanFrancisco for years. The entire buying experiences, including the purchase of at lease five or six cars have been not I've had dealings with FerrariSanFrancisco for years. The entire buying experiences, including the purchase of at lease five or six cars have been nothing short of elegant and professional. This is a direct reflection of current ownership AND the stewardship of Sales GM, Mark Paddack. Most recently, early February, 2017, I took delivery of a new 488 Spider. The sales, delivery and post sales process was managed by Mirsonia Troedel, a long time employee, but new to this position. She is a delight to work with. Her product knowledge is thorough and she exudes enthusiasm for her company and her customer. This is a dealership I not only recommend but I encourage...It's nice to be appreciated. Mitchell Markow More
Other Employees Tagged: Mark Paddack, Mirsonia Troedel
March 07, 2017
Ordering a new car from Steve Caria at Ferrari of SF I recently ordered a new car from Steve at Ferrari of San Francisco. He made every effort to make it an easy process for me, from coming in to the off I recently ordered a new car from Steve at Ferrari of San Francisco. He made every effort to make it an easy process for me, from coming in to the office late on his day off (my schedule is a disaster!), to helping me make a change to the vehicles spec post order. I will be back for future cars. More
Other Employees Tagged: Steve Caria
February 20, 2017
My 1st Ferrari I had a wonderful experience at this dealership. I knew Tom through friend's introduction, he was always super helpful, friendly and honest to his cus I had a wonderful experience at this dealership. I knew Tom through friend's introduction, he was always super helpful, friendly and honest to his customers. I came from out of state to see the car that I was interested and I got a little late because of traffic, Tom stayed late to introduce the car to me very patiently. When we did the paperwork out of state, it was easy and smooth, James mailed the paperwork overnight to me with everything clearly labelled. This is an excellent dealership with nice people who want to build long term relationship with their customers. More
Other Employees Tagged: Tom McAfee
February 04, 2017
The Best Ferrari Dealer I have dealt with (4) Ferrari USA dealerships, and Ferrari of San Francisco is miles above the the arrogance and other objectionable behaviors of the I have dealt with (4) Ferrari USA dealerships, and Ferrari of San Francisco is miles above the the arrogance and other objectionable behaviors of the other (3). The Salesperson, Steve Caria and Sales Director, James Chou were each extremely helpful, friendly, took the time to answer all my questions, and made my 2,500 mile visit very pleasant. My resulting ease with each of their straightforwardness and honesty "sealed the deal". So if anyone is looking to purchase a Ferrari, I would recommend Ferrari of San Francisco first, among all US dealers. More
Other Employees Tagged: Steve Caria
January 05, 2017
Exemplary dealership I've purchased multiple new Ferraris, as well as sold several through their consignment program, and have had only uniformly great experiences on all I've purchased multiple new Ferraris, as well as sold several through their consignment program, and have had only uniformly great experiences on all occasions. All of the staff work closely together to provide the consummate car-buying, and selling, experience. Special kudos to Jeff Harley for his unfailing dedication to the customer, wide-ranging automotive knowledge and Ferrari expertise. Highest Recommendations! More
Other Employees Tagged: Jeff Harley , Tom McAfee, Mark Paddack, Emmanuel Turin

