James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 29

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

Contact Me
5.0
336 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 8 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

336 Reviews

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336 Reviews of James Chou

April 23, 2016

Dealership Rating
Employee Rating

Outstanding Ferrari experience from sales staff to car!!! We have had the pleasure of purchasing several Ferraris from SF Ferrari over the past several years and everytime it is wonderful. All of the staff a More

by RichardDeRosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , . ., Safa Bodagh, Steve Caria, Tom McAfee, Mark Paddack, Bradd Troedel, Emmanuel Turin

Apr 24, 2016

Ferrari of San Francisco responded

Richard, thank you for sharing your experience with Ferrari of San Francisco. We sincerely appreciate your business and recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Have a great evening.

March 03, 2016

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Employee Rating

There is no better place to spend your money These guys are the best. If your going to spend money this is the place to do it. Your not so much a customer more like a friend. These guys are the r More

by Mkeeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , . ., Tom McAfee, Mark Paddack, Bradd Troedel, Emmanuel Turin

Mar 03, 2016

Ferrari of San Francisco responded

Thank you for sharing your Ferrari of San Francisco experience on DealerRater this evening. Please let us know anytime that we may be of further service to you. Enjoy your Ferrari... we know that you will. Have a great evening.

February 11, 2016

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First New Car Experience! Another 5 out of 5 stars experience. If they have more stars I would have gave them more! Safa and James are fantastic as usual. They come through More

by Dolceexte
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Safa Bodagh

Feb 12, 2016

Ferrari of San Francisco responded

Congratulations on your new Ferrari California T. Thank you for sharing your Ferrari of San Francisco experience on DealerRater. Please let Safa and James know anytime that we may be of further service. Have a great weekend and enjoy your California T with your family... we know that you will.

February 11, 2016

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Employee Rating

First class service, wonderful experience This is the third Ferrari we have purchased from Ferrari of San Francisco and I can't say enough great things about them. They literally make you fee More

by Marj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Hugo!

Feb 11, 2016

Ferrari of San Francisco responded

Congratulations on your new Ferrari and thank you for sharing your experiences with us on DealerRater. Please let us know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great evening.

January 29, 2016

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Employee Rating

The importance of relationship I've always harbored a sense of apprehension when visiting car dealerships. I guess being reduced to an "up" is sort of dehumanizing, particularly whe More

by SirWallSt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Jan 29, 2016

Ferrari of San Francisco responded

Darrin, thank you for sharing your Ferrari of San Francisco experience this evening on DealerRater. Please let Jeff Harley and James Chou know anytime that we may be of further service to you. We appreciate your business and recommendation. Have a great weekend.

January 08, 2016

Dealership Rating

Ferrari 488gtb Thank you Tom! I was one the lucky ones that was allowed to purchase this beautiful car. At first I was thinking how much better could they make a c More

by Ferrari lvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

January 08, 2016

Dealership Rating

California T purchase Tom is great, he has helped me with a few cars now. My wife is loving the california T. The sounds is great even with the turbo. I would recommend an More

by Ferrari lvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

Jan 08, 2016

Ferrari of San Francisco responded

Congratulations on your new Ferrari California T. Thank you for sharing your Ferrari of San Francisco experience on DealerRater this afternoon. Please let Tom McAfee and James Chou know anytime that we may be of further service to you. Have a great weekend.

December 31, 2015

Dealership Rating

Great Experience! Both Tom and James were extremely easy to work with, took care of everything without any hassles or concerns. Will definitely buy another car from th More

by JK75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee

Dec 31, 2015

Ferrari of San Francisco responded

Congratulations on your new Ferrari. Thank you for sharing your Ferrari of San Francisco experience on DealerRater. Please let Tom McAfee and James Chou know anytime that we may be of further service to you. We appreciate your business and recommendation. Happy New Year!

December 29, 2015

Dealership Rating

Wonderful experience - as always! I have both purchased and sold 6 Ferrari's through Ferrari of San Francisco which equates to 11 transactions. All have been wonderful experiences wit More

by Satake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , . ., Mark Paddack, Bradd Troedel, Emmanuel Turin

Dec 29, 2015

Ferrari of San Francisco responded

Bob, congratulations on your new Ferrari and for your business over the years. We appreciate you and your recommendation here on DealerRater. Please let us know anytime that we may be of further service to you. Have a great evening and New Year's.

December 17, 2015

Dealership Rating

The best in the business This was my fourth Ferrari purchase from Ferrari of San Francisco. Tom is awesome - passionate about cars, knowledgeable about the product, and very More

by 2015FF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Mark Paddack

Dec 17, 2015

Ferrari of San Francisco responded

Congratulations on your new 2015 Ferrari FF and thank you for sharing your Ferrari of San Francisco experience on DealerRater. Please let Tom McAfee, James Chou and Mark Paddack know anytime that we may be of further service to you. We appreciate your business and recommendation!

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