James Chou | Page 29

Best Car Buying Experience ever In the last 6 months I have visited many dealerships from Lexus, Mercedes Benz, Lamborghini, Ferrari etc. The experience from every dealership is ver In the last 6 months I have visited many dealerships from Lexus, Mercedes Benz, Lamborghini, Ferrari etc. The experience from every dealership is very different. If I was to rate each dealership from 1 to 10, with 1 being the lowest score it would be the following. Lexus of Stevens Creek = 2 Mercedes Benz = 10 Lamborghini =9 Ferrari of SF = 10 I have bought many cars from various dealerships in the past and I can say that the experience I had with Steve at Ferrari of SF is like no other. Steve took the time out to explain to me about how buying a Ferrari is so much more different than buying an AMG Mercedes or a Lamborghini. He was right; the experience was totally different in an extremely good way. He also listens to what I had to say and took my opinions into consideration. While Most Dealerships just try to sell you their cars, Steve was actually trying to get to know me better, So that he can put me into a car that is right for me and right for my budget. I was refuse by a sales rep at Lexus of Stevens Creek when I wanted to test drive their RC-F, they made up some excuse and didn’t let me test drive it. At Ferrari of SF Steve took me on multiple test drives with different cars and these cars are 5 to 7 times what the RC-F is worth. I told Steve I didn’t know exactly what I wanted and he worked with me for hours until we test drove the 458 Italia. On the test drive he saw me smile continuously that was when we both knew that this 458 Italia was the car. Steve made me feel connected and comfortable as if he was a friend and not a Ferrari Sales Rep. Steve took his time showing me how everything works in the car on the day the Ferrari was delivered. A few days after I texted Steve with a question about the car because I didn’t know how to work it, YES I forgot lol. In less than 1 minute Steve called me on my cell phone and explained to me how it works. I have called, Texted and emailed Steve a few times now since the car was delivered. Every time he replayed promptly. To me Steve is a very good friend and if I know of anyone that is looking for a Ferrari I would totally recommend my friend Steve. Also James, he took the time out to sit down and talk to me so that he can see what’s best between a lease or a purchase. He explained what’s best for me and why. I mean these are little things that we as buyers should know already. But for James to take time out and go over all the payment options and to see what’s best is a BIG PLUS. I would have to conclude that besides getting a new Ferrari, I made two good friends at Ferrari of SF. I know these two good friends will guide me on having the best Ferrari ownership experience. More

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A professional team at Ferrari of SF. I had the pleasure of purchasing my first Ferrari at Ferrari of San Francisco. Jeff Harley was the sales person that I worked with. He was very patie I had the pleasure of purchasing my first Ferrari at Ferrari of San Francisco. Jeff Harley was the sales person that I worked with. He was very patient and honest throughout the whole transaction process. I wouldn't hesitate to recommend this dealership. More

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Outstanding Ferrari experience from sales staff to car!!! We have had the pleasure of purchasing several Ferraris from SF Ferrari over the past several years and everytime it is wonderful. All of the staff a We have had the pleasure of purchasing several Ferraris from SF Ferrari over the past several years and everytime it is wonderful. All of the staff are very nice people and wonderful to work with. The cars are of course the worlds finest! You will never be disappointed purchasing a car from this dealership. All "regular" car dealerships should take a lesson from how this dealership is run. Professional and very personable. Highest THANK YOU to everyone. Greg, Mark, James, Tom , Jeff, Sofa,Steve, Emmanuel and Brad and Vince at Service. All of you do a great service to the clients. More

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There is no better place to spend your money These guys are the best. If your going to spend money this is the place to do it. Your not so much a customer more like a friend. These guys are the r These guys are the best. If your going to spend money this is the place to do it. Your not so much a customer more like a friend. These guys are the real deal and make sure that you get the most out of what Ferrari is all about. It's not just a car but a lifestyle. Thanks guys More

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First New Car Experience! Another 5 out of 5 stars experience. If they have more stars I would have gave them more! Safa and James are fantastic as usual. They come through Another 5 out of 5 stars experience. If they have more stars I would have gave them more! Safa and James are fantastic as usual. They come through on their word as always, elevated service and trust. I would suggest you reaching out to them directly if you are even remotely interested in an exotic. The California T is a great ride, comfort and performance all in one. My kids get to enjoy the fun as well. More

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First class service, wonderful experience This is the third Ferrari we have purchased from Ferrari of San Francisco and I can't say enough great things about them. They literally make you fee This is the third Ferrari we have purchased from Ferrari of San Francisco and I can't say enough great things about them. They literally make you feel like you're part of their family. The service is impeccable, the detailing of the cars in amazing and the whole purchase and delivery process are awesome. Tom and James are terrific! More

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The importance of relationship I've always harbored a sense of apprehension when visiting car dealerships. I guess being reduced to an "up" is sort of dehumanizing, particularly whe I've always harbored a sense of apprehension when visiting car dealerships. I guess being reduced to an "up" is sort of dehumanizing, particularly when one is viewed soley as a commission source. This is certainly not the case with Jeff Harley & John Chou of Ferrari of San Francisco. The five or so hours My fiancée and I spent with these gentlemen were the most relaxed, informative and genuine I've ever spent with car dealership personnel. In fact, I spent the flight back to Los Angeles & the next 48 hours basking in both the excitement of my purchase and the excellent service provided by Jeff & John; in fact, Jeff seems more a friend than a sales consultant. Thanks guys, for facilitating my transaction in an exemplary manner. You've a client for life, Darrin Fashaw President California Leather Jobbing More

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Ferrari 488gtb Thank you Tom! I was one the lucky ones that was allowed to purchase this beautiful car. At first I was thinking how much better could they make a c Thank you Tom! I was one the lucky ones that was allowed to purchase this beautiful car. At first I was thinking how much better could they make a car than a 458. Once I took delivery of my 488 it blew my mind. The power is amazing. It's like driving a jet, it just keeps pulling. It feels like the engine wants to come out of the car and eat anything that's in its way... 458 @ 570hp vs 488 @ 661hp. Huge difference. Did I need more horsepower... Mmm... Well why not? More

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California T purchase Tom is great, he has helped me with a few cars now. My wife is loving the california T. The sounds is great even with the turbo. I would recommend an Tom is great, he has helped me with a few cars now. My wife is loving the california T. The sounds is great even with the turbo. I would recommend anyone that want to spend the price of a small house on a beautiful car. Thanks again SF Ferrari! More

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Great Experience! Both Tom and James were extremely easy to work with, took care of everything without any hassles or concerns. Will definitely buy another car from th Both Tom and James were extremely easy to work with, took care of everything without any hassles or concerns. Will definitely buy another car from them again. :-) More

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