James Chou
James Chou at Ferrari of San Francisco

James Chou | Page 31

Ferrari Sales Manager

Ferrari of San Francisco

595 Redwood Hwy
Mill Valley, CA 94941

Contact Me
5.0
336 Reviews

James has been part of the Ferrari team since 2010 and his experience in the industry has quickly translated to the highest level of client care and satisfaction. While selling cars started off as a summer job while attending Johns Hopkins University, his love of automobiles and daily interaction with wonderful people makes this his 31st year in the industry. James has been Internet, Finance, and Sales Manager at luxury and exotic brands, owned his own dealership and is fluent in Mandarin. James feels that his success stems from an early dedication to building long standing relationships with clients and a focus on offering the most attentive service even after the sale. Not surprisingly, this is standard that the exotic car industry now holds itself to.

Dealership Experience

15 yrs, 8 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

Mandarin Mandarin

5.0

336 Reviews

Write a Review

336 Reviews of James Chou

June 09, 2015

Dealership Rating

Purchasing your dream car? Shop Here! From the moment they returned my first phone inquiry, to the day I picked up my dream car, this experience has been extraordinary. Really, where else More

by FantescaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Safa Bodagh, Mark Paddack, Emmanuel Turin, Safa Edward Bodagh

Jun 09, 2015

Ferrari of San Francisco responded

First off, congratulations on your new Ferrari. It was an honor to work with you. Thank you for sharing your Ferrari of San Francisco experience on DealerRater this morning. Please let James, Emmanuel, Mark and Safa know anytime that we may be of further service to you. We appreciate you and your recommendation. Enjoy your new Ferrari... we know that you will.

June 08, 2015

Dealership Rating

Consistently outstanding teamwork! Again, I would like to thank James Chou, Mark Paddack and Emmanuel Turin for making my latest purchase such a seamless and pleasurable experience. I More

by Keith D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Paddack, Emmanuel Turin

Jun 08, 2015

Ferrari of San Francisco responded

Keith, congratulations on your new Ferrari and thank you for placing your trust and business with Ferrari of San Francisco. Please let James Chou, Mark Paddack and Emmanuel Turin know anytime that we may be of further service to you. We appreciate you and your recommendation! Have a great week.

June 08, 2015

Dealership Rating

Perfect Car Buying Experience Very professional, friendly low key approach made my new car buying experience one of the best. This was my second car purchased from Ferrari San Fra More

by eastbayps12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Jun 08, 2015

Ferrari of San Francisco responded

Congratulations on your new Ferrari and thank you for sharing your Ferrari of San Francisco experience with us on DealerRater. Please let James Chou and Jeff Harley know anytime that we may be of further service to you. We appreciate your business and recommendation. Enjoy your new Ferrari!

May 24, 2015

Dealership Rating

San Francisco Ferrari personnl are excellent. My experience with Ferrari of San Francisco was pleasant and professional. All personnel met all of my expectations, as did my F12. I have confidence More

by Chooky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Safa Bodagh, Mark Paddack, Safa Edward Bodagh

May 24, 2015

Ferrari of San Francisco responded

Congratulations on your new Ferrari F12! Thank you for sharing your Ferrari of San Francisco experience on DealerRater. We sincerely appreciate your business and recommendation. We look forward to continuing our commitment to excellence with all of your service needs. Have a great weekend.

April 04, 2015

Dealership Rating

Superior dealer I purchased two cars from Ferrari of San Francisco - one new and one used - in the past year. I returned for the second purchase because the first was More

by rfg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley

Apr 04, 2015

Ferrari of San Francisco responded

Congratulations on both of your purchases and thank you for sharing your Ferrari of San Francisco experience on DealerRater. We appreciate your business and recommendation. Please let James Chou and Jeff Harley know anytime that we may be of further service to you. Have a great weekend.

April 03, 2015

Dealership Rating

Thanks to the SF team for my fantastic new FF! I just purchased my first 12cyl Ferrari and it is awesome!!!. The sales crew understated just how good the FF really is. I love it more each time I ge More

by Richardderosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Tom McAfee, Matt Moran, Mark Paddack, Emmanuel Turin

Apr 03, 2015

Ferrari of San Francisco responded

Richard, congratulations on your new Ferrari FF (Fantastic Ferrari) :) Thank you for sharing your Ferrari of San Francisco experience on DealerRater. Please let our team know anytime that we may be of further service to you. We appreciate you!

March 17, 2015

Dealership Rating

New Ferrari FF - Great! Wonderful experience with the FoSF team. Am a huge car enthusiast. Always wanted a Ferrari. FoSF team made it happen. Very smooth and easy transac More

by 2015FF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom McAfee, Mark Paddack

Mar 17, 2015

Ferrari of San Francisco responded

First off, congratulations on your 2015 Ferrari FF. Thank you for sharing your Ferrari of San Francisco experience on DealerRater. Please let Tom McAfee, James Chou, and Mark Paddock know anytime that we may be of further service to you. We appreciate you! Enjoy your new FF... we know that you will.

March 16, 2015

Dealership Rating

My new California T I just want to say thank you to everyone here! This is our 5th Ferrari with SF Ferrari but my first one (that was not my husbands or for the family). More

by dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , Bob Heffel, Tom McAfee, Matt Moran, Mark Paddack, Emmanuel Turin

Mar 16, 2015

Ferrari of San Francisco responded

Dawn, first off, congratulations on your new California T. Thank you so much for taking the time to share your long term experience with our team at Ferrari of San Francisco. Your business and recommendation are very much appreciated. Please contact us anytime that we may be of further service to you. Enjoy your California T... we know that you will.

December 31, 2014

Dealership Rating

Outstanding dealership!! I'm awaiting my 4th new Ferrari in the past 2 years. I have had the pleasure of owning 2 Californias and a 458 Spyder. My new California T is on a bo More

by Richardderosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , . ., Emily Cox, Bob Heffel, Matt Moran, Mark Paddack, Bradd Troedel, Emmanuel Turin

Dec 31, 2014

Ferrari of San Francisco responded

Richard, congratulations on your incoming California T and thank you for sharing your Ferrari of San Francisco experiences over the past two years. We sincerely appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Have a great evening and Happy New Year.

September 23, 2014

Dealership Rating

2015 458 Speciale This is my fourth new Ferrari from Ferrari SF. It is always a pleasure working with the entire team and this experience was no different. I have been More

by BD_Morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Harley , . ., Matt Moran, Mark Paddack, Bradd Troedel, Emmanuel Turin

Sep 24, 2014

Ferrari of San Francisco responded

Congratulations on your new 2015 Ferrari 458 Speciale. Thank you for sharing your Ferrari of San Francisco experience with us on DealerRater this evening. Please let Mark, Bradd, James, and Jeff know anytime that we may be of further service to you. We appreciate you! Enjoy your Speciale... we know that you will.

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