Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Coleman
James Coleman at Tony Serra Nissan

James Coleman | Page 2

Service Advisor

Tony Serra Nissan

1724 Cherokee Ave SW
Cullman, AL 35055

Contact Me
5.0
18 Reviews

Dealership Experience

5 mos

Industry Experience

5 mos

5.0

18 Reviews

Write a Review

18 Reviews of James Coleman

May 08, 2026

Dealership Rating
Employee Rating

The service was great and the team there was very nice and made sure we was taken care of. They also went through the whole inspection with us in detail More

by jarrodspeakman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

Report | Print
May 22, 2026

Tony Serra Nissan responded

Jarrod, thanks for trusting our service team at Tony Serra Nissan Cullman. Glad the crew treated you right, walked the inspection with you, and kept everything clear from start to finish.

May 08, 2026

Dealership Rating
Employee Rating

James is professional, kind, and will do what is necessary to see that my concerns are taken care of. More

by sweetbelle2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wyatt Andrews, Amber Shockley, Maxine Young, Zack Rooks, Lance Compton

Report | Print
May 25, 2026

Tony Serra Nissan responded

Thanks for trusting James and the service team at Tony Serra Nissan Cullman. His professional, kind, “we’ll take care of it” approach is exactly how we want every service visit to feel.

May 05, 2026

Dealership Rating
Employee Rating

Was very pleasant. Will use again . This is part of the reason people don't like leaving reviews. It's just never enough. More

by wayneclaburn
Recommend Dealer
Yes

Other Employees Tagged: James Coleman

Report | Print
May 22, 2026

Tony Serra Nissan responded

Wayne, really appreciate you hanging in there with the review and glad your visit at Tony Serra Nissan in Cullman was pleasant.

May 03, 2026

Dealership Rating
Employee Rating

As usual the advisors were friendly and knowledgeable. My car was serviced in a timely manner. Will come again More

by amshockley94
Recommend Dealer
Yes

Other Employees Tagged: James Coleman

Report | Print
May 22, 2026

Tony Serra Nissan responded

Glad to hear the team took good care of you and got your car serviced on time, we appreciate you choosing Tony Serra Nissan in Cullman and look forward to seeing you again.

April 29, 2026

Dealership Rating
Employee Rating

Friendly They were fast and Friendly understanding very accommodating. They helped me in surprising my 16 year old with a car They even let me borrow a big red bow More

by stepbenitez2006
Recommend Dealer
Yes

Other Employees Tagged: James Coleman

Report | Print
May 22, 2026

Tony Serra Nissan responded

Fast, friendly and big‑red‑bow level accommodating is exactly the kind of day we like to have, and we’re glad the team at Tony Serra Nissan in Cullman got to help you pull off that 16th‑birthday surprise.

April 28, 2026

Dealership Rating
Employee Rating

They were very helpful when I showed up because of a misunderstanding about the schedule. They got it fixed and and had my truck serviced in a timely manner. More

by jason.tippett64
Recommend Dealer
Yes

Other Employees Tagged: James Coleman

Report | Print
May 22, 2026

Tony Serra Nissan responded

Jason, glad the team got the scheduling mix up fixed and had your truck serviced on time, we really appreciate you coming to Tony Serra Nissan in Cullman.

April 28, 2026

Dealership Rating
Employee Rating

I came in to get my car serviced and James was helpful and great! They got us right in and out and explained everything in detail afterward. Thank you so much for the wonderful service as always! More

by Jesshartley04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zack Rooks

Report | Print
May 22, 2026

Tony Serra Nissan responded

Jess, awesome to hear James got you in and out quick and took the time to explain everything, we really appreciate you trusting Tony Serra Nissan in Cullman for your service.

April 26, 2026

Dealership Rating
Employee Rating

Polite and professional. They diagnosed the problem with mass flow sensor and fixed within a day. More

by Williamkirsch76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Shockley, Maxine Young, Zack Rooks , Sam Gaither

Report | Print
May 22, 2026

Tony Serra Nissan responded

William, appreciate you trusting us with the repair, and it is great to hear the Tony Serra Nissan in Cullman service team kept things professional and had that mass flow sensor sorted out in a day.

1
2

Dealership Inventory (162 Vehicles)

new 2026 Nissan Sentra car, priced at $25,275
2026 Nissan Sentra
new
Super Black exterior
CVT
Front-wheel Drive
$25,275
View Details
new 2026 Nissan Pathfinder car, priced at $50,360
2026 Nissan Pathfinder
new
Everest White Pearl Tricoat exterior
Automatic
Four-wheel Drive
$50,360
View Details
used 2006 Ford F-350 car, priced at $11,788
2006 Ford F-350
used
Oxford White Clearcoat exterior
Manual
Four-wheel Drive
$11,788
View Details
used 2023 Toyota RAV4 car, priced at $27,788
2023 Toyota RAV4
used
Blueprint exterior
Automatic
All-wheel Drive
$27,788
View Details
used 2022 Honda Ridgeline car, priced at $28,007
2022 Honda Ridgeline
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
$28,007
View Details
used 2017 Nissan Altima car, priced at $9,798
2017 Nissan Altima
used
Java Metallic exterior
CVT
Front-wheel Drive
$9,798
View Details
View All Inventory