James Cruz
James Cruz at San Marcos Chrysler Dodge Jeep Ram

James Cruz | Page 29

Manager

San Marcos Chrysler Dodge Jeep Ram

2990 I.H. 35 South
San Marcos, TX 78666

4.4
308 Reviews
4.4

308 Reviews

Write a Review

308 Reviews of James Cruz

November 28, 2019

Dealership Rating
Employee Rating

Great service. Took me from work to dealership and then picked me up again. Good customer service skill s. Clean dealership. Fast friendly service. Will be back. More

by Maratts0417
Recommend Dealer
Yes

November 11, 2019

Dealership Rating
Employee Rating

Customer service is AMAZING! I’d definitely purchase another car from them. James and Xavier went above and beyond to help me with my car. More

by Markus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 06, 2019

Dealership Rating
Employee Rating

This dealer is a rip-off. I swore the last time i took my vehicle there I would never go back, but did. Big mistake $400 parts used were old left over because they said the part was no longer available. You More

by Pissedoff
Recommend Dealer
No
Nov 19, 2019

San Marcos Chrysler Dodge Jeep Ram responded

Hello Pissedoff, I hate to hear you had a less than good experience with our Service Department. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? My direct line is 512-831-7625 ext. 120. Serenity Cooper. Thank you for being a customer.

October 29, 2019

Dealership Rating
Employee Rating

Super nice guys to do business with. Cody and the sales guy done a super job on everything they give me a good deal. Fourth truck I purchase there More

by Roger
Recommend Dealer
Yes

Other Employees Tagged: Cody

September 30, 2019

Dealership Rating
Employee Rating

Excessive waste of time While the quality of service was fine, the work organization was very poor., and disorganized. I was there just for an oil change, and I was there wai More

by redlr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Secretary

Oct 25, 2019

San Marcos Chrysler Dodge Jeep Ram responded

Hello Bryce, I hate to hear you had a less than good experience with our Service Department. I’d like to understand how we can do better and make this situation right. Do you have a few minutes for a phone call? My direct line is 512-831-7625 ext. 120. Serenity Cooper. Thank you for being a customer!

September 01, 2019

Dealership Rating
Employee Rating

Best Ever Car Buying Experience!! Everyone was SUPER!! No service left untouched! In and out in around 2 hours! Cody Gonzalez and his team all the way to the credit manager were incr More

by BillyRamirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 31, 2019

Dealership Rating
Employee Rating

Service on Challenger I took my 2015 Dodge Challenger SRT to determine why the stabilizer control and ABS service lights were illuminated. A bad wheel sensor was diagnosed More

by Shane’s Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Randolph

July 24, 2019

Dealership Rating
Employee Rating

Great Customer Service . I usually buy Chevy, but fell in love with the Dodge Rams. I really enjoyed my experience. I recommend Dodge for everyone More

by Louis1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 15, 2019

Dealership Rating

Excellent service Went in to get three recalls done- the time estimate was three hours - the work was completed early in two hours and included a free car wash. Keep u More

by Stretch73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 16, 2019

Dealership Rating
Employee Rating

Very helpful people. Quick and easy Very helpful people, it was pretty quick and easy. Made sure that I got the right vehicle for me. The whole service in general was great. More

by Cole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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