James Cruz | Page 29
Manager
San Marcos Chrysler Dodge Jeep Ram
2990 I.H. 35 South
San Marcos, TX 78666
308 Reviews
Write a Review308 Reviews of James Cruz
November 06, 2019
This dealer is a rip-off. I swore the last time i took my vehicle there I would never go back, but did. Big mistake $400 parts used were old left over because they said the part was no longer available. You vehicle there I would never go back, but did. Big mistake $400 parts used were old left over because they said the part was no longer available. You will pay $135 just to diagnose what the problem is. NEVER again More
September 30, 2019
Excessive waste of time While the quality of service was fine, the work organization was very poor., and disorganized. I was there just for an oil change, and I was there wai While the quality of service was fine, the work organization was very poor., and disorganized. I was there just for an oil change, and I was there waiting for 4.5 hours. I have been to other dealerships where the wait times is no longer than 1 hour, and this is for a dealership that has a heavy load of customers waiting on all varieties of car repairs. That is the excuse that this Dodge dealership used. This dealership did not have mechanics just dedicated to oil changes. I was very unhappy with the wait time, and I doubt that I will use their services again. More
Other Employees Tagged: Secretary
September 01, 2019
Best Ever Car Buying Experience!! Everyone was SUPER!! No service left untouched! In and out in around 2 hours! Cody Gonzalez and his team all the way to the credit manager were incr Everyone was SUPER!! No service left untouched! In and out in around 2 hours! Cody Gonzalez and his team all the way to the credit manager were incredible!! SUPER ATTENTIVE PEOPLE! Dealership should be very proud of them! I smiled all the way home!! More
July 31, 2019
Service on Challenger I took my 2015 Dodge Challenger SRT to determine why the stabilizer control and ABS service lights were illuminated. A bad wheel sensor was diagnosed I took my 2015 Dodge Challenger SRT to determine why the stabilizer control and ABS service lights were illuminated. A bad wheel sensor was diagnosed and replaced. Service managers were polite and helpful. More
Other Employees Tagged: Randolph
July 15, 2019
Excellent service Went in to get three recalls done- the time estimate was three hours - the work was completed early in two hours and included a free car wash. Keep u Went in to get three recalls done- the time estimate was three hours - the work was completed early in two hours and included a free car wash. Keep up the good work! More
June 16, 2019
Very helpful people. Quick and easy Very helpful people, it was pretty quick and easy. Made sure that I got the right vehicle for me. The whole service in general was great. Very helpful people, it was pretty quick and easy. Made sure that I got the right vehicle for me. The whole service in general was great. More

